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Matrox QID, User Manual

The Matrox QID is a high-performance graphics card designed for multi-display setups. For detailed installation and configuration instructions, make sure to download the free user manual from manualshive.com. This manual will guide you through setup and troubleshooting to optimize your display experience.

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46

Matrox QID Series – User Guide

Index

A

AGP

    

5

B

BIOS

    

18

, 

22

, 

23

C

Connector

DVI

    

8

HD-15

    

8

LFH-60

    

7

Customer support

    

41

–

42

D

Display information

    

34

–

35

E

Expansion slots

    

5

, 

17

, 

22

G

Graphics

Troubleshooting

    

17

–

27

H

Hardware

Acceleration

    

25

Information

    

2

, 

36

–

40

Installation

    

4

–

9

I

Installation

Hardware

    

4

–

9

Overview

    

3

M

Monitor

Settings

    

18

–

19

, 

22

Multi-display mode

    

25

P

PCI

    

5

, 

22

PCI Express

    

5

PowerDesk

    

11

Primary display

    

23

S

Software

Setup

    

10

–

12

Sound

Output

    

15

Troubleshooting

    

32

–

33

T

Troubleshooting

    

17

–

20

Extra

    

20

–

33

Graphics

    

17

–

27

Sound

    

32

–

33

TV output

    

30

–

31

Video

    

28

–

29

TV output

Connection setup

    

13

–

15

Display modes

    

30

Software setup

    

16

Troubleshooting

    

30

–

31

V

VESA

    

34

, 

35

VGA

    

34

, 

35

Video

Troubleshooting

    

28

–

29

W

Warning

    

4

, 

5

, 

7

, 

11

, 

13

, 

19

, 

21

, 

28

Warranty

    

43

–

44

Web, Matrox

    

41

Summary of Contents for QID

Page 1: ...www matrox com graphics Graphics Solutions for Professionals User Guide 10876 301 0221 2008 01 11 matrox QID Series QID QID Pro QID Low profile ENGLISH...

Page 2: ...ors at a time Also with a Matrox QID graphics card you can use TVs instead of computer monitors Hardware supplied Matrox QID and QID Pro Matrox QID Low profile PCI and PCIe Software supplied for Windo...

Page 3: ...Connect your monitors see Connection setup page 7 3 Install the software see Software setup page 10 Note If your Matrox product is already partially or fully installed on your computer some or all the...

Page 4: ...product and touch any of the internal parts of your computer While your computer is turned off but still plugged in some electrical current is supplied to the motherboard This current may prevent newl...

Page 5: ...system manual should identify the location of each type of expansion slot in your computer 64 bit Back of computer 32 bit PCI Express slots AGP slot 16 1 PCI slots Note If you re using a PCI graphics...

Page 6: ...brackets on a low profile graphics card Most Matrox low profile graphics cards ship with ATX brackets compatible with most systems The following explains how to change brackets on your Matrox product...

Page 7: ...D and QID Pro Attach your Matrox dual monitor cables to the connectors on the bracket of your Matrox card Make sure the connectors are properly fastened Note Windows 2000 XP and DOS If you want to use...

Page 8: ...DVI connector connect your monitor cable directly to the dual monitor cable without using a DVI to HD15 adapter Make sure all connectors are properly fastened Quad monitor cable HD 15 connector DVI c...

Page 9: ...lly a flat panel monitor to your Matrox product your monitor must have a DVI connector Some monitors with DVI connectors support both digital and analog input If you re using one of these monitors wit...

Page 10: ...ent modes with a maximum display resolution of 1600 1200 This version doesn t support TV output The Matrox Windows 2000 XP display drivers are respectively in the Win2kXP_1x and Win2kXP_2x folders of...

Page 11: ...our display software Use Matrox PowerDesk software to change certain display settings or access Matrox features To access PowerDesk double click its icon on your Windows taskbar To see the PowerDesk i...

Page 12: ...ws 2000 or Screen resolution Windows XP slider c Click OK or Apply for your changes to take effect Note For the latest display driver and user guide for your product check the Matrox Technical Support...

Page 13: ...off your computer 2 Replace your multi monitor cables a Disconnect any computer monitor connected to your dual monitor cables or to your quad monitor cable b Detach any multi monitor cable from your M...

Page 14: ...r if your video recorder has a TUNER LINE switch set it to LINE Optionally if you use the composite video and S video connectors on your TV output cable you can directly connect two different video de...

Page 15: ...onnector on your computer b Plug the other end of the cable into the left L and right R AUDIO IN connectors of your video device For more information see your sound card manual SCART information Some...

Page 16: ...OS To change TVstandard insert your Matroxinstallation CD ROM Runthe PBIOSWin program from the Sysutils folder on your Matrox CD ROM Click Change TV Standard and select the correct TV standard then cl...

Page 17: ...ct VGA mode then press Enter Graphics Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Computer doesn t display information or boot...

Page 18: ...you first need to restart your computer in VGA mode see Restarting in VGA mode page 17 While in VGA mode install the Matrox display driver on the installation CD ROM provided with your product If no...

Page 19: ...Properties Settings 3 Move the Screen area Windows 2000 or Screen resolution Windows XP slider down to its lowest setting then click OK 4 Restart your computer normally 5 Make sure the correct monitor...

Page 20: ...bleshooting items related to graphics hardware Problem Can t use Windows Windows reports a configuration error and or can t install or uninstall display driver 1Cause The problem may be specific to th...

Page 21: ...r graphics card is installed 1Cause The installation of a multi monitor graphics card may have caused your computer to reallocate system resources 1Solution Try reinstalling your network drivers 2Solu...

Page 22: ...ility of your computer see your system manual or contact your system manufacturer 2Cause Your computer s other BIOS settings may be incorrect 1Solution Reset your computer BIOS settings to the factory...

Page 23: ...uter BIOS settings see your system manual If your computer BIOS doesn t let you select which slot type has priority for becoming the primary display a BIOS update may be available to let you do this T...

Page 24: ...card Software that depends on a certain display driver may not work with a graphics card that s not using the same display driver 1Solution If a graphics card isn t supported you may need to remove i...

Page 25: ...h some acceleration 1Solution Windows 2000 XP Disable Windows effects Windows 2000 1 Right click your Windows desktop background then click Properties Effects 2 Disable one or more features under Visu...

Page 26: ...y 1 Right click your Windows desktop background then click Properties Settings 2 Select the display you want to disable then clear the Extend my Windows desktop onto this monitor check box 4Cause The...

Page 27: ...available This generally results in better image quality Problem Windows elements and text appear too small on screen 1Cause When using a high display resolution you may be using too small a font size...

Page 28: ...dware Device Manager Depending on your version and configuration of Windows this part of the step may not be necessary 2 Double click the IDE ATA ATAPI controllers list item to expand it then double c...

Page 29: ...e documentation for this card or see your system manual 2Solution Try moving your Matrox graphics card to another PCI slot in your computer Problem Mouse pointer flickers or disappears when it s over...

Page 30: ...Cause Matrox software may not be set up for TV output Particularly the TV standard selected may not be correct 1Solution Windows 2000 XP See Software setup page 16 4Cause TV output isn t supported wit...

Page 31: ...ensions and improper connections can all affect video signal quality 1Solution If your video equipment supports it use S video connections For more information see Connection setup page 13 2Solution T...

Page 32: ...volume levels may be too low or too high 1Solution Windows 2000 XP Make sure your Windows audio settings are correct 1 Double click the speaker icon or on the Windows taskbar If you don t see the spe...

Page 33: ...x then click OK 7 For the Master Line and or Wave controls make sure the Volume sliders are at one quarter to one half levels if you re not sure try half level and the Mute check boxes are cleared 8 C...

Page 34: ...splays at a time your Matrox graphics card supports display resolutions up to 1600 1200 for each display 6400 1200 or 3200 2400 with a vertical refresh rate up to 60 Hz Matrox QID Pro While using a 4...

Page 35: ...cated by a VESA mode number Many Super VGA DOS programs use VESA modes Display resolution 16 colors 256 colors 32 K colors 64 K colors 16 M colors 640 400 100 640 480 VGA 101 110 111 112 800 600 102 1...

Page 36: ...rd type AGP 2 4 8 compatible PCI 32 bit 66 MHz PCIe 16 PCI 64 bit 66 MHz Form factor ATX Low profile Low profile ATX of displays supported 4 4 4 4 of dual monitor cables 2 2 of quad monitor cables 1 1...

Page 37: ...TMDS Transition Minimized Differential Signaling encoding based on the Silicon Image PanelLink standard DDWG Digital Display Working Group compliant DVI connector EDID Extended Display Identification...

Page 38: ...38 Matrox QID Series User Guide Maximum card dimensions QID Low profile PCI 6 60 in 16 76cm 2 536 in 6 44 cm 0 750 in 1 91 cm 0 325 in 0 84 cm...

Page 39: ...Matrox QID Series User Guide 39 Maximum card dimensions QID Low profile PCIe 6 60 in 16 76 cm 2 712 in 6 89 cm 0 750 in 1 91 cm 0 331 in 0 84 cm...

Page 40: ...40 Matrox QID Series User Guide Maximum card dimensions QID Pro 7 50 in 19 05 cm 4 20 in 10 67 cm 0 750 in 1 91 cm 0 325 in 0 84 cm...

Page 41: ...site at www matrox com graphics support Information we need Please give a complete description of the problem and include Matrox card serial number model number revision number BIOS number driver typ...

Page 42: ...our Windows desktop background then click Properties Windows 2000 XP Click Start Programs or All programs Accessories System Tools System Information Windows XP Click Start Settings Control Panel Perf...

Page 43: ...thin a reasonable delay The replacement product may not be new provided that it has functionality at least equal to that of the product being replaced 4 This warranty is valid in any country where Mat...

Page 44: ...oduct was installed and configured according to the information in its accompanying documentation 2 Read the Troubleshooting information included with the Matrox product to see if you can solve the pr...

Page 45: ...the user s guide Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchas...

Page 46: ...Hardware 4 9 Overview 3 M Monitor Settings 18 19 22 Multi display mode 25 P PCI 5 22 PCI Express 5 PowerDesk 11 Primary display 23 S Software Setup 10 12 Sound Output 15 Troubleshooting 32 33 T Troub...

Page 47: ...k you for choosing Matrox Please register online http www matrox com graphics registration to be eligible forcustomersupport new product announcements and information on special offers and upcoming ev...

Page 48: ...scrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class A...

Page 49: ...a directiva de la CE 89 336 EEC para dispositivos digitales de Clase A Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022 CISPR22 y EN55024 CISPR24 E...

Page 50: ...s n meros siguientes 4 631 603 4 577 216 4 819 098 y 4 907 093 con licencia para visualizaci n limitada nicamente B Este producto incorpora una tecnolog a de protecci n por Copyright mediante la deman...

Page 51: ...crovision Microsoft Corporation Aero Direct3D DirectDraw DirectShow DirectX Microsoft MS DOS PowerPoint Windows Windows NT Windows Server Windows Vista Silicon Graphics Inc OpenGL Silicon Image Inc Pa...

Page 52: ...ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r...

Page 53: ...c Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Web site www matrox com graphics Technical support www matrox com graphics support To locate the sale...

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