30
Matrox QID Series – User Guide
TV output
The following troubleshooting items are related to TV output support (
).
Problem
TV image is garbled or unusable
(a blank screen, or rolling or overlapping screen images)
1
Cause
Your TV or video recorder may not be properly connected.
1
Solution
Make sure your TV or video recorder is properly connected. For more information,
2
Cause
Your TV or video recorder may not be properly set up.
1
Solution
If a TV is connected to your Matrox graphics card and the TV has a
TV/VIDEO
switch, set it
to
VIDEO
. For more information, see your TV manual.
2
Solution
If a video recorder is connected to your Matrox graphics card and the video recorder has a
TUNER/LINE
switch, set it to
LINE
. For more information, see your video recorder manual.
3
Cause
Matrox software may not be set up for TV output. Particularly, the TV standard selected may
not be correct.
1
Solution
Windows 2000/XP
4
Cause
TV output isn’t supported with full-screen DOS display modes (for example, the
information you see before Windows starts) or with standard VGA mode (for example, when
you restart Windows in “VGA mode”). Older programs may use these display modes. While
one of these display modes is in use, your TV displays nothing (black).
1
Solution
View the program you’re using with your computer monitor instead of your TV.
Problem
Computer text is hard to read with a TV
1
Cause
The resolution of a TV is lower than a typical computer display. As a result, some text may be
harder to read with a TV than with a computer monitor.
1
Solution
Lower your computer display resolution:
Windows 2000/XP
–
1
Right-click your Windows desktop background, then click
Properties
"
Settings
.
2
Move the
Screen area
(Windows 2000) or
Screen Resolution
(Windows XP) slider to a
lower setting.