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Matrox M-Series – User Guide

About this user guide

Your Matrox user guide provides information on installing and using your Matrox hardware. For 
information on Matrox PowerDesk software features and options, see the help file included with your 
PowerDesk software.

Using this guide

This guide assumes you’re familiar with basic functions like click, right-click and double-click, and 
that you’re familiar with the basics of the operating system you’re using. Also, we use the following 
conventions:

„

Bold

 for headings and for references to text that appears on-screen.

„

Italics

 for emphasis, file names, paths, publication titles, and new terms.

„

Bold Italics

 for emphasis.

„

Keyboard keys in square brackets, with a plus sign separating keys that you press 
simultaneously. For example: press [Ctrl]+[Alt]+[Del] to start Windows Task Manager. 

„

Arrows (“

Æ

”) to separate ordered directions. For example, “click 

OK 

Æ

 

Close

 

Æ

 

OK

” is 

the same as “click 

OK

, then click 

Close,

 then click 

OK

”.

„

Green

 for cross-references. If you’re viewing online, click green text to jump to what’s 

being referenced. 

More information

We provide additional information in help and 

Readme

 files. Be sure to check for any last-minute 

release notes included with your product. Also, check the Matrox Web site 
(

www.matrox.com/graphics

) for the latest Matrox software, technical support, and product 

information.

Note:

 This guide has references specific to version 2.12.00 or later of the Matrox display 

driver. If you’re using a previous version of the Matrox display driver, certain references in 
this guide may not reflect the software you have.

Summary of Contents for M9120

Page 1: ...User Guide 20070 301 0140 2013 01 25 Matrox M Series ENGLISH M9120 PCIe 16 M9120 Plus LP PCIe 1 or 16 M9125 PCIe 16 M9128 LP PCIe 16 M9138 LP PCIe 16 M9140 LP PCIe 16 M9148 LP PCIe 16 M9188 PCIe 16...

Page 2: ...cing brackets on your graphics card 10 Connecting your monitors 12 Before you begin 12 Step by step connection setup 13 Installing your Matrox software 20 Before you begin 20 Hardware detection 21 Ins...

Page 3: ...Matrox M Series User Guide 3 Customer support 38 Matrox Web 38 Technical support 38 Driver and software download 39 View your warranty information 39 Register your Matrox product 39 Index 40...

Page 4: ...re brackets with a plus sign separating keys that you press simultaneously For example press Ctrl Alt Del to start Windows Task Manager Arrows to separate ordered directions For example click OK Close...

Page 5: ...9140 LP PCIe 16 Matrox graphics card 1 quad monitor cable KX20 to DVI 4 DVI to HD 15 adapters M9148LPPCIe 16 Matroxgraphics card 4mini DisplayPorttoDisplayPortadapters 4 DisplayPort to DVI D adapters...

Page 6: ...Service Pack 3 2 GB RAM For display resolutions above 1920 1200 we recommend 4 GB of RAM or higher Windows Vista 32 Edition Service Pack 2 2 GB RAM More than 8 monitors Windows XP 32 Edition Service P...

Page 7: ...ur computer is turned off but still plugged in some electrical current is supplied to the motherboard This current may prevent newly installed hardware from working properly Static electricity can sev...

Page 8: ...any If graphics hardware is built into the motherboard of your computer you may need to disable it manually For more information see your system manual 2 Choose an expansion slot Most computers have d...

Page 9: ...r and install your Matrox software see Installing your Matrox software page 20 Securing the bracket of your Matrox card Matrox M9140 only To support the weight of your quad monitor cable and avoid dam...

Page 10: ...cket from your Matrox graphics card by removing the screw on top of the graphics card then the nuts on either side of the monitor connector 2 Attach and fasten the new bracket with the two nuts you ju...

Page 11: ...Matrox M Series User Guide 11 2 Attach and fasten the new bracket with the two screws you just removed Low profile bracket...

Page 12: ...you change your connection setup make sure you re using the correct connectors and that all connectors are properly fastened Don t change monitor connections while your computer is turned on While you...

Page 13: ...rincludedwith your Matrox product to connect your monitor to the main connector 2 Connect the second monitor If your second monitor uses a DVI connector connect it directly to the secondary connector...

Page 14: ...onitor cable Your Matrox card is now installed Restart your computer and install your Matrox software see Installing your Matrox software page 20 Dual monitor cable WARNING To avoid damaging the LFH 6...

Page 15: ...ayPort connector 2 Connect the second monitor If your monitor has a DisplayPort connector connect your monitor directly to the DisplayPort connector labeled 2 on the bracket of your Matrox card WARNIN...

Page 16: ...your monitor cable to the mini DisplayPort connector labeled 1 on the bracket of your Matrox card If your monitor has a DVI connector use a DisplayPort to DVI D adapter sold separately for M9138 produ...

Page 17: ...tor cable to the connector on the bracket of your Matrox card 2 Connect your monitors If your monitor has a DVI connector connect your monitor cable directly to the quad monitor cable If your monitor...

Page 18: ...to connect your monitor cable to the mini DisplayPort to DisplayPort adapter Note Monitors are numbered consecutively based on which connector each is attached to Numbering starts with the primary dis...

Page 19: ...rs Repeat step 1 for each monitor you want to connect Your Matrox card is now installed Restart your computer and install your Matrox software see Installing your Matrox software page 20 Mini DisplayP...

Page 20: ...r Matrox product was provided by the manufacturer of your computer check the Web site of that manufacturer for the latest display driver A display driver provided by the manufacturer of your computer...

Page 21: ...ur system Hardware detection Windows 8 Windows detects new hardware when you restart and installs a Microsoft Basic Display Adaptor Windows 7 Vista Windows detects new hardware when you restart and in...

Page 22: ...Matrox PowerDesk Right click your Windows desktop and select Launch Matrox PowerDesk Accessing Matrox PowerDesk help For information on Matrox PowerDesk software features and options see the help fil...

Page 23: ...or boot after Matrox card is installed 1Cause If you have more than one PCIe 16 slot your graphics card may be using a slot that doesn t have 16 lane support 1Solution Try moving the PCIe card to anot...

Page 24: ...disconnected 1Solution Make sure you re using the correct connectors that all connectors are properly fastened and that all power cables are firmly in place For more information see Connecting your m...

Page 25: ...of your displays are available reinstall your Matrox display drivers For more information on reinstalling your display driver see the following solution 2Cause Files on your system may have been delet...

Page 26: ...ox M Series Driver Uninstall Yes Windows 7 Vista a Click Start Settings Control Panel Programs Programs and Features Matrox PowerDesk orMatrox PowerDesk SE Uninstall Yes Depending on your version and...

Page 27: ...matically detected 1Cause Your monitor may not be detected by the software 1Solution Restart your computer If your monitor is a Plug and Play DDC monitor it should be automatically detected by the sof...

Page 28: ...the graphics card controlling your primary display or you want your main graphics card to control your primary display see the other solutions 2Solution Windows XP and Windows Server 2003 If you re h...

Page 29: ...card doesn t work at all 1Cause If you have different models of graphics cards in your computer your Matrox display driver may not support all the graphics cards in your computer 1Solution Under Windo...

Page 30: ...ettings Control Panel System and Security System Advanced system settings Depending on your version and configuration of Windows this part of the step may not be necessary 2 Under Performance click Se...

Page 31: ...the displays and monitors you want to use are usable For more information see other troubleshooting items in this guide 3Cause The software may be using a display you didn t intend to use or the softw...

Page 32: ...or supports If your monitor supports display scaling the image on your screen may appear blurry If display scaling isn t supported the display may use only a portion of your screen 1Solution Select th...

Page 33: ...Settings Control Panel Printers and Other Hardware Mouse double click Depending on your version and configuration of Windows this part of the step may not be necessary 2 Click the Pointers tab 3 In th...

Page 34: ...e may be copy protected Your Matrox product may not let you make copies of copy protected video Some video sources let you make a copy of a video but you may not be able to make a copy of that copy 1S...

Page 35: ...16 PCIe 1 or 16 PCIe 16 PCIe 16 Form factor ATX Low profile ATX Low profile Monitors supported 2 2 Quad analog display upgrade kit available see shopmatrox com 2 4 Connectors 2 DVI 1 LFH 60 2 DVI 1 K...

Page 36: ...1200 1920 1200 1920 1200 1920 1200 Maximum DisplayPort resolution 2560 1600 2560 1600 2560 1600 2560 1600 Maximum card dimensions L 6 600 16 80 cm H 2 712 6 90 cm W 0 750 1 91 cm L 6 600 16 80 cm H 2...

Page 37: ...of your monitor see your monitor documentation If your digital monitor doesn t support reduced blanking your screen image may not display properly While using four monitors or more in stretched mode u...

Page 38: ...x representative or visit our technical support Web site at www matrox com graphics support Information we need Please give a complete description of the problem and include Matrox card serial number...

Page 39: ...em utilities availableontheMatroxTechnicalSupportWebsite www matrox com graphics en support drivers View your warranty information Matrox makes warranty information available on the Matrox site www ma...

Page 40: ...36 Expansion slots 8 H Hardware 5 Acceleration 30 31 Installation 7 11 I Installation Hardware 7 11 Overview 6 12 M Monitor Settings 24 25 Multi display Mode 29 P PCI Express 5 8 PowerDesk 5 22 Acces...

Page 41: ...onsible Party Matrox 625 State Route 3 Unit B Plattsburg NY 12901 Telephone 514 822 6000 extension 2026 Attention Conformity Group Matrox Declaration The Matrox hardware products supported by this gui...

Page 42: ...ne di conformit Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 2004 108 EC relativamente ai dispositivi digitali di Classe B Sono st...

Page 43: ...d pilepsie ou d avoir des pertes de conscience la vue de certains types de lumi res clignotantes ou d l ments fr quents dans notre environnement quotidien Ces personnes s exposent des crises lorsqu e...

Page 44: ...t MS DOS PowerPoint Windows Windows NT Windows Server Windows Vista PCI SIG PCI PCI X PCIe PCI Express Radio Corporation of America RCA Rovi Corporation Macrovision SD 3C LLC SD SDHC SDXC Silicon Grap...

Page 45: ...Inhalte korrekt und verl sslich Weiterhin bernimmt Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs die Vervielf ltigung und oder Verteilung im Ganzen oder zum Teil wede...

Page 46: ...c Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Web site www matrox com graphics Technical support www matrox com graphics support To locate the sale...

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