32
Matrox M-Series – User Guide
4
Cause
The program window or dialog box may be somewhere off-screen.
1
Solution
If the program window you want to see is named on the Windows taskbar, right-click on it
and select
Maximize
. (If you click
Restore
the program window goes back to its previous
position. To fix this problem, see the other solutions.)
2
Solution
Manually move the program window or dialog box:
1
Make sure the window you want to move is selected, then press [Alt]+[Space].
2
If you see a pop-up menu, click
Move
. If you don’t see a pop-up menu, press [M] (for
Move
).
3
Press on one of the arrow keys once and move your mouse pointer to where you want
the window or dialog box to appear, then click. The program window or dialog box
should appear where you clicked.
Problem
Display on digital monitor appears blurry or uses only a portion of the
screen
1
Cause
You may be using a lower display resolution than what your digital monitor supports. If your
monitor supports display scaling, the image on your screen may appear blurry. If display
scaling isn’t supported, the display may use only a portion of your screen.
1
Solution
Select the highest display resolution available. This generally results in better image quality.
Problem
Can’t apply Windows Aero color scheme (Windows 7 only)
1
Cause
You may be using a display driver designed for Windows XP (XDDM).
1
Solution
Windows Aero is supported only with a display driver designed for Windows Vista
(WDDM). For more information,
see “Selecting the proper display driver”, page 20
2
Cause
You may be using a 16-bit color palette.
1
Solution
Try using a 32-bit color palette instead.
Problem
Video file playback is jerky (skipping frames)
Note:
Jerky video file playback may be the result of slow playback or recording. Slow
recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by
frames that were dropped during recording or by the video settings such as the encoding
method, the problem can only be fixed by recapturing the video under better conditions or
with different video settings.
