Matrix SETU VFX44L, System Manual

Page: 48 / 195

Matrix
48 SETU VFX88L
/
VFX44L V1
System Manual
Blind Call Transfer
What’s this?
• In call transfers, three parties are involved. Hence, following terms
are used to explain the feature.
•
Transfer Target:
The remote user to whom the call is to be
transferred (Remote User 2).
•
Transferer:
The user who transfers the call.
•
Transferee:
The user who is to be transferred (Remote User 1).
• The gateway supports a feature of transferring a call by which the
user will be able to transfer the call without talking to the transfer
target. This is called a Blind call-transfer.
• The system supports to notify the user about ‘transfer’ if remote
user1 also supports Notification.
• Notification Timer is programmable.
How to use it?
•
Enable
the feature for required FXS port number from Class of
Service.
• When you are in speech, dial the Access code
(Flash-2)
for Blind
Call Transfer. You will get Dial tone (Feature Tone) and remote
user1 will get ‘Hold’. If there is any waiting call, it will be released
by the system.
•
Dial a Number
of the Transfer target to transfer the caller
(Transferee) to the Transfer target.
• If transferee supports notification, you will get
NOTIFICATION
by transferee about the transfer action i.e. failure/successful.
How it works?
If you go ON-Hook the call will be disconnected. If you are OFF-
Hook, during time of notification following options are possible:
• If you are OFF-Hook and do not get notification from remote user till
Notification-Timer expires, you will get, a quick confirmation tone
for confirmation tone timer followed by Dial tone and the remote
user1 (transferee) will be released.
• If remote user1 is ‘busy’ you will get Busy-tone for 5-sec. After
expiry of this timer you will get error tone.
• If dialed number is invalid-string, you will get ‘Error-tone’ for period