SDT 5000 User Manual
Document MBUD-0109v11
1.4 Contacting
Wireless
Matrix
Wireless Matrix welcomes your comments and suggestions regarding your SDT 5000 and this
manual. For servicing and technical support, users should contact the Value Added Reseller (VAR)
who provided the SDT 5000. If your VAR was unable to satisfactorily resolve your technical issue,
you may contact us directly.
Please provide the following information:
•
Name, Company, Phone/Fax #, Address,
•
VAR Name & Address,
•
The Electronic Serial Number (ESN) & software version numbers from the “Logon” screen,
•
The unit’s current setup and a detailed description of the problem, associated log port dumps
as applicable.
You can reach Wireless Matrix at our Corporate Headquarters:
Wireless Matrix Corporation
12369-B Sunrise Valley Drive
Reston, VA 20191
Or contact us:
by phone
- (703) 262-0500 or (888) 843-8554
by fax
- (703) 262-0380
Customer Service:
(866) 456-7522
Version 1.1, 03/24/06
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