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model no. 299-1978-8  |  contact us 1-800-689-9928

The motor 

will not run 
or start. 

The power cord is not plugged in. Plug the power cord into a grounded outlet.
The power switch is in the O 
(OFF) position. 

Set the power switch to the I (ON) position. 

The extension cord is the wrong 
wire gauge or is too long. 

Check extension cord information  (page 7) 
for the proper wire gauge and cord length.

The motor’s thermal overload 
protection has tripped.

Turn the air compressor off, unplug the 
power cord and wait until the motor has 
cooled down. Plug in the power cord only 
after the motor has cooled down, and wait 
wait at least 5 minutes to make sure the 
thermal overload protector has recovered. 

A fuse has blown or a circuit 
breaker has been tripped. 

Replace the fuse or reset the circuit breaker.
Verify that the fuse has the proper amperage.

Check for low voltage conditions.

Disconnect any other electrical appliances 
from the circuit or operate the compressor 
on a dedicated circuit.   

The air tank pressure exceeds 
the preset pressure switch limit.  

The motor will start automatically when the 
tank pressure drops below the cut-in 
pressure.  

The safety valve is stuck open.

Clean or replace the safety valve.

Electrical connections are lose.

Have the compressor serviced by a qualified 
technician. 

The motor, capacitor, or safety 
valve is defective. 

Have the compressor serviced by a qualified 
technician.

The pressure switch does not 
shut off the motor when the air 
compressor reaches the cut-out 
pressure and the safety valve 
activates.     

Set the pressure switch to the OFF position. 
If the motor does not shut off, unplug the air 
compressor. If the pressure switch is 
defective, replace it. 

 

 

 

The compressor’s capacity 
is not enough. 

Check the air requirements of the accessory 
that is being used. If it is higher than the 
CFM (Cubic Feet per Minute and pressure 
supplied by the 
compressor (page 4), a larger capacity air 
compressor is needed. Most accessories are 
rated at 25% of actual CFM while running 
continuously.   

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

The motor 

runs 

 

continuously 

when the 

pressure 

switch is in 

the ON 
position.

PROBLEM

POSSIBLE CAUSES

 

SOLUTIONS

The regulator 
does not 
regulate the 
pressure.  

The regulator or its internal parts 
are dirty or damaged. 

Replace the regulator.

The pressure is 
low or there is 
not enough air.  

There is a leak at one of the 
fittings. 

Check the fittings with soapy water. Tighten 
or reseal leaking fittings (apply plumber's tape 
on threads). Do not over-tighten.

The tank drain valve is open.

Close the drain valve.

The air intake is restricted.

Clean or replace the air filter element.

Prolonged excessive use of air.

Decrease the amount of air used.

There is a hole in the air hose.

Check the air hose and replace it if necessary.

The tank leaks.

Replace the tank immediately. Do not attempt 
to repair it.  

The valve is leaking.

Check for worn parts and replace them if 
necessary. 

There is 
moisture in the 
discharge air.  

There is condensation in the air 
tank caused by a high level of 
atmospheric humidity or because 
the air compressor has not been 
running long enough.    

Drain the air tank after each use. Drain the air 
tank more often in humid weather and use an 
air-line filter.  

The 
compressor 
overheats. 

The ventilation is inadequate.

Relocate the compressor to an area with cool, 
dry and well-circulated air.

Cooling surfaces are dirty.

Clean all cooling surfaces on the pump and the 
motor thoroughly. 

The valve is leaking.

Replace worn parts and reassemble using new 
plumber's  tape. 

Summary of Contents for 299-1978-8

Page 1: ...UCTION MANUAL IMPORTANT Read and understand this instruction manual thoroughly before using the product It contains important information for your safety as well as operating and maintenance advice MA...

Page 2: ...TIONS 14 MAINTENANCE 18 TROUBLESHOOTING 20 EXPLODED VIEW 22 NOTE If any parts are missing or damaged or if you have any questions please call our toll free helpline at 1 800 689 9928 SAVE THESE INSTRU...

Page 3: ...voltage Disconnect from power source before servicing Compressor must be grounded Do not use grounding adaptors 3 RISK OF BURSTING Make sure the regulator is adjusted so that the compressor outlet 4 R...

Page 4: ...read all labels when you are spraying paints or toxic materials and follow all safety instructions Use a respirator mask if there is a chance of inhaling anything you are spraying Also NEVER directly...

Page 5: ...or it can be activated manually by pulling the ring on the valve E AIR PRESSURE REGULATOR The regulator is used to adjust the pressure inside the line to the tool that is being used Turn the knob clo...

Page 6: ...rs Polishers Grease Caulking Guns Before you start This Mastercraft Air Compressor is ideal for a wide range of applications from fastening to greasing and engine cleaning The 11 gallon 41 6 L design...

Page 7: ...tended use 3 Positioning of the air compressor a Position the air compressor near an electrical outlet b The compressor must be at least 12 31 cm from any wall or obstruction in a clean well ventilate...

Page 8: ...utes If it fails turn it off immediately and call the toll free helpline at 1 800 689 9928 Please note that breaking in the unit is only required prior to first use 6 After 30 minutes turn off the pre...

Page 9: ...avoid personal injury always shut off and unplug the unit and relieve all air pressure from the system before performing any service on the air compressor Risk of unsafe operation Unit cycles automati...

Page 10: ...ll reduce problems related to starting the motor and the freezing of water condensation Prior to storing NOTE Refer to instructions on how to drain tank page 19 Daily Clean the air filter A dirty air...

Page 11: ...If the pressure switch is defective replace it The compressor s capacity is not enough Check the air requirements of the accessory that is being used If it is higher than the CFM Cubic Feet per Minute...

Page 12: ...valve Screw ST3 9 X 16F Rear housing Capacitor 200 uF Motor pump assembly If any parts are missing or damaged or if you have any questions please call our toll free helpline at 1 800 689 9928 15 3 1...

Page 13: ...of the exterior finish such as but not limited to scratches dents paint chips or to any corrosion or discolouring by heat abrasive and chemical cleaners I This warranty will not apply to component par...

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