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GLEN DIMPLEX WARRANTY REGISTRATION

WOOD & MULTI-FUEL FIRES (RADIANT & CONVECTION)

Thank you for purchasing a Masport Fire.  We ask you to complete the following information 
and return to the Glen Dimplex Warranty Registration Department on following address:  

New Zealand: 

P O Box 58473, Botany, Manukau 2163, Auckland

Australia:  

Unit 1/21 Lionel Road, Mount Waverl

e

y, Victoria 3149

Mr / Mrs / Miss / Ms   Name:  

_______________________________________________

Address:  

_______________________________________________________________                    

_____________________________________  Post Code: 

Telephone:   _________________________  Fax:   _______________________________

Email   

______________________________________________________________

Model:  

_________________________  Serial Number:  ______________________

Retailer:  

_________________________  Purchase Date: ______________________

Price:   

_________________________

Installed By:  _________________________  Date Installed: _______________________

We at Glen Dimplex strive to provide you with quality products and have continuous product 
development program.  To help achieve our objectives to our mutual bene

fi

 t we would 

welcome your feedback on the following questionnaire. 

Question 

                                        Please tick appropriate remark

1. General presentation of Product 

 Excellent    

  

 Good  

 

 Ok 

 Needs to Improve

2. Styling and Looks                                 

 Excellent         

 Good             

 Ok     

 Needs to Improve

3. Packaging                                           

 Excellent  

  

 Good     

 

 Ok   

 Needs to Improve

4. Is documentation easy to follow?  

 

 Excellent  

  

 Good  

 

 Ok   

 Needs to Improve

5. Fixtures & Fittings (Loose parts) 

 

 In order  

  

 Items missing 

 

 Needs to Improve

6. Do you currently own Masport or Dimplex product?     

 Yes     

 No       Which? ______________

7. Why did you decide on Masport?  (tick one or more options)

 Knew this brand 

 Suggested by Friend 

 

 Dealer Recommended 

 Better Price

 Performance 

  

 Features

8. Other Comments: _________________________________________________________________ 

Privacy Act Notice: the owner named on the Warranty Registration consents and agrees that Glen Dimplex may retain and use the 
information in this warranty card, including details about the owner for marketing and development purposes.  The owner also agrees 
that Glen Dimplex may also share purposes with [intended recipients of such information].  In accordance with the New Zealand Privacy 
Act 1993 and the Australian Privacy Act 1988, the owner shall have the right to request the correction of, as well as inspect, all personal 
information held by Glen Dimplex on that owner.

Please cut and mail this completed form within 30 days of installation to your 

Glen Dimplex Warranty Registration Department at the above address

 

Cut  Here                              

                                                                                     Cut

  Here                                                                                     

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Summary of Contents for Westcott 1000

Page 1: ...PART NO 592006 2011 12 07 Westcott 1000 Stove Westcott 2000 Stove WESTCOTT 1000 WESTCOTT 2000 STOVES HAVE BEEN TESTED TO SHOW COMPLIANCE WITH THE EMISSION LIMITS OF AS NZS4013 1999 ...

Page 2: ......

Page 3: ...FETY ADVISE 3 ASSEMBLY 3 INSTALLATION 3 OPERATING INSTRUCTIONS 4 SAFETY NOTES 5 GENERAL MAINTENANCE 5 TROUBLE SHOOTING 5 AFTER SALES SERVICE 6 SPARE PARTS WESTCOTT 1000 7 SPARE PARTS WESTCOTT 2000 8 WARRANTY 9 WARRANTY REGISTRATION FORM 11 ...

Page 4: ...stcott 2000 602 554 544 272 564 102 55 309 126 418 154 Note All Dimensions in mm Dimensions stated may be subject to a slight variation IA X Table 2 Dimensions Flue Outlet Size Weight Westcott 1000 125 73 Westcott 2000 150 88 Note All Dimensions in mm Dimensions stated may be subject to a slight variation 1 ...

Page 5: ...4 5 6 8 2 7 ...

Page 6: ...on The legs and other fixings are packed in the ashpan for safe keeping in transport Fix the legs to the underside of the product using the bolts provided Fig 2 The stove is supplied ready for top flue connection For Rear flue connection remove the collar and blanking plates and fit in the desired position The collar can be fitted on the top or the rear of the product Seal with fire cement to ensu...

Page 7: ... the door opening If any spillage occurs open all windows allow the fire to go out and recheck the flue system and ventilation 4 Operating Instructions Warning The door and operating handles become hot when the stove is in use For your safety use the glove provided Initial Firing of Stove We recommend that you have two to three small fires before you operate your stove to maximum heat output This ...

Page 8: ... blocked flue ways and dangerous fume emission If the baffle plate is removed the flueway can be swept through the appliance Stove Body The stove is finished with a heat resistant paint and this can be cleaned with a soft brush Do not clean while the stove is hot wait until it has cooled down The finish can be renovated with a suitable brand of paint Glass Panels Clean the glass panels when cool w...

Page 9: ...gular flue cleaning will prevent flue fires Seek advice from a Qualified Chimney Sweep Flues must be checked annually and more often when bitumas coal and poor quality smokey fuels are used After Sales Service Please see warranty details at rear of this manual Should you require after sales service or should you need to purchase any spares please contact the retailer from whom the appliance was pu...

Page 10: ...te MF09019 6 Baffle Plate MF09020 7 Grate Ashpan Operating Tool MF09007 8 Legs Accessory Pack x2 off MF09009 9 Primary Air Slide MF09021 10 Air slide knob Accessory Pack x1 steel x1 black finish MF09011 11 Door Handle Accessory Pack x1 steel x1 black finish MF09010 12 Ash Pan MF09022 13 Hinge Pins x2 off MF09035 14 Heat Bricks Accessory Pack x2 side bricks x1 rear brick MF09023 15 Door Glass Acces...

Page 11: ...late MF09029 6 Baffle Plate MF09030 7 Grate Ashpan Operating Tool MF09007 8 Legs Accessory Pack x2 off MF09009 9 Primary Air Slide MF09031 10 Air slide knob Accessory Pack x1 steel x1 black finish MF09011 11 Door Handle Accessory Pack x1 steel x1 black finish MF09010 12 Ash Pan MF09032 13 Door Glass Accessory Pack includes clips MF09033 14 Hinge Pins x2 off MF09035 15 Heat Bricks Accessory Pack x2...

Page 12: ...pplied with the Masport product 1 Masport express warranty Subject to the exclusions in section 2 we warrant under this express warranty that the below parts of the Masport product will be free from defects of materials or workmanship for the periods specified below with each of the below periods commencing on the date the Masport product was purchased by you as a brand new product from a retailer...

Page 13: ...r Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure If you acquired the goods in New Zealand similar provisions of the Consumer Guarantees Act 1993 may...

Page 14: ...parts only warranty however we may for a fee install the repaired or replacement part for you We will on request provide you with a quote for the installation of the repaired or replacement part Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired Refurbished parts may be used to repair the goods Masport products are designed and supplied for ...

Page 15: ... 12 ...

Page 16: ......

Page 17: ...lease tick appropriate remark 1 General presentation of Product Excellent Good Ok Needs to Improve 2 Styling and Looks Excellent Good Ok Needs to Improve 3 Packaging Excellent Good Ok Needs to Improve 4 Is documentation easy to follow Excellent Good Ok Needs to Improve 5 Fixtures Fittings Loose parts In order Items missing Needs to Improve 6 Do you currently own Masport or Dimplex product Yes No W...

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