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10 

 

 
 

14 Ash 

 

Maintaining a good ash level will help the heater to operate more effectively, too much ash will reduce 
the usable volume within the heater and effect performance so ensure that the ash does not reach the 
level of the ash lip, always leave approx. 20mm of ash in the heater when cleaning the heater as this 
acts as an insulator and allows air to pass into the embers aiding the combustion process. 

Note

 when emptying ash always do it when the heater is cold and always use a steel bucket, or the 

ash box on the ash model. 

 Dispose of the ash ONLY when it is cold. 

15 Optimizing the best performance from your heater 

 

 

Using clean dry wood will help with ignition and the combustion process  

 

Maintaining a good hot ember bed at the start of each refueling will reduce pollutants and help with 
efficiency 

 

Do not overfill the firebox as this will reduce air paths through the fuel and will not allow the heater 
perform as intended. 

 

Using more medium sized pieces of wood as opposed to very large pieces will give a better burn 
and will help keep the burn clean. 

 

Always open the air control to fully open position before refueling, do not run the heater on the low 
setting permanently, and after long periods on the low setting, it is recommended the heater is run 
on high to burn away any unwanted built up of particulate within the heater and flue system.  

 
 

                 

NOTE

 

For the heater to perform optimally it must have a good air supply, in today’s air tight homes this can 
an  issue  so  it  is  advised  that  an  adequate  fresh  air  supply  be  fitted  into  the  room  that  the  heater  is 
located in.  

 

16 Maintenance 

 

Maintaining a clean glass  

Prolonged low burns, dirty wood and wet wood will cause the glass to blacken; this can be burnt off by 
running the heater on the high setting for a good period. Alternatively, when the heater is cold the glass 
can be cleaned by using damp newspaper and ash, glass cleaner and a cloth of a ceramic glass-
cleaning pad. 

 

Cleaning the heater externally 

 

Using  a  soft 

DRY

  cloth  or  soft  paintbrush,  gently  dust/wipe  the  painted  surfaces.  Under  no 

circumstances  use  wet Cloths  chemical  sprays on  the  paint;  this may  cause  issues  with  the finish  of 
your  heater.  Please  note  that  the  paint  used  on  this  heater  will  dull  off  over  a  period  and  can  be 
touched up Annually.  

 
Door latch adjustment  

 

IT IS IMPORTANT THAT THE HEATER IS NOT USED IF THE GLASS IS BROKEN 

 

DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS TO START OR REKINDLE 
THE BURNER 

 

DO NOT OPERATE THE HEATER IF EXCESSIVE SMOKE ENTERS THE ROOM

 

Summary of Contents for CLUTHA

Page 1: ...CE Manufactured in New Zealand by GLEN DIMPLEX NEW ZEALAND LIMITED P O Box 58473 Botany Manukau 2163 Ph 0800 666 2824 Fax 09 274 8472 Email sales glendimplex co nz Web www glendimplex co nz Part No 599586 V1 0 Glen Dimplex New Zealand Ltd reserves the right to change specifications the content of this manual or the design of its product without prior notice ...

Page 2: ...N AND PAINT CURING 8 12 FUEL 8 12 1 WOOD MOISTURE 8 13 1 KINDLING INTERMEDIATE AND MAIN WOOD DETAIL 8 13 2 INITIAL LIGHT UP WITH KINDLING AND INTERMEDIATE LOAD 9 13 3 INTERMEDIATE LOAD 2 AND MAIN LOAD 9 13 4 CONTROLLING THE HEAT OUTPUT 9 13 5 REFUELING 9 14 ASH 10 15 OPTIMIZING THE BEST PERFORMANCE FROM YOUR HEATER 10 16 MAINTENANCE 10 11 17 REPLACEMENT PARTS 11 12 18 COMMON ISSUES AND PROBLEM SOL...

Page 3: ...er hotter burn This type of construction makes the heat durable and can reduce service costs in the long run 2 Items supplied with the fire 1 x Masport ceiling plate 1 x St St Main Baffle 7 x Ceramic Bricks 1 x Installation and Operation Manual which includes The Technical and Clearance Specification Installation guidelines The Brick Baffle Layout 3 Handling and Transport The Clutha appliance has ...

Page 4: ...on concerning the use of the appliance by a person responsible for their safety Do not leave children unattended near the alighted fire and keep them well away from the fire when in use Supervise young children to ensure that they do not play with the appliance Do not use flammable liquids or aerosols to start or rekindle the fire Also do not use such flammable materials near this appliance when o...

Page 5: ...otector Front 300 mm H Flue Centre to Wall 384 mm D Floor Protector Side 117 mm F Flue Centre to Rear Wall 231 mm G Flue Centre to Side Wall 573 mm N Flue Centre to Floor Protector Front 656mm R Flue Centre to Wall Corner 543 mm WW Overall Width of Fire 495 mm K Floor Protector Depth 887 mm DD Overall Depth of Fire 524 mm HH Overall Height of Fire 894 mm Seismic Restraint In New Zealand it is a re...

Page 6: ... Factor Single layer of continuous material 12mm 0 4 Single layer of continuous material 25mm 0 3 Two spaced layers of continuous material 12mm 12mm 0 2 Clearance factors for heat shield which is more than 45 degrees off the vertical Heat Shield Construction Minimum Air Gap Dimension Clearance Factor Single layer of continuous material 12mm 0 8 Single layer of continuous material 25mm 0 6 6 Ash He...

Page 7: ... have an impact on how the flue system performs and may need additional components added to remedy these issues flue casings other than std height must be braced in accordance with relevant building codes Flue installations other than a std vertical type are not recommended however if an installation requires offsets guidelines are set out with AS NZS 2918 2001 and must be followed All flue pipe j...

Page 8: ...servatives or impregnated with chemicals or glue Chipboard particleboard or laminated board Painted stained or oiled Driftwood or other salt impregnated wood Burning such materials is not good for the environment it can also damage the firebox and put you at the risk of voiding the warranty your Masport heater In NZ radiata pine or macrocarpa are the most commonly available softwood species suitab...

Page 9: ...trolling the heat output Once the main load has a well established flame the air control can now be adjusted to a lower setting Do not turn the air control directly from the high setting to low adjust to approximately half setting wait for around 5 10mins the adjust to the lowest setting Adjusting directly from high to low will starve the fire of oxygen and result in a poor burn 13 5 Refueling Ref...

Page 10: ...heater on the low setting permanently and after long periods on the low setting it is recommended the heater is run on high to burn away any unwanted built up of particulate within the heater and flue system NOTE For the heater to perform optimally it must have a good air supply in today s air tight homes this can an issue so it is advised that an adequate fresh air supply be fitted into the room ...

Page 11: ... apart then they will require replacement The bricks are held in place using the brackets welded to the firebox sides and the rear see fig 3 6 for brick details of brick layout Baffle The stainless steel baffle used in Clutha is made of thick gauge stainless steel it has a rear air intake chute which needs to be fitted properly into the slot on the back wall of the fire For flue cleaning this baff...

Page 12: ...n the room incorrect flue system terrain pitch of the roof staggered roofs poor wood quality installation issues and or blocked flues Running the heater on a higher setting to increase the flue temperature especially when refuelling the heater Always make sure the room has an adequate air supply i e fresh air inlet make sure there are no extractor fans running and or heat transfer kits Different f...

Page 13: ...n be the result of a poor Installation consult your local Masport representative to have this looked at in the first Instance Noise created by environmental influences can be resolved by changes to the System is flue terminations Performance issues Can be a result of installation issues poor wood quality where the heater is situated and environmental influences If you suspect your heater is not pe...

Page 14: ...e defective in materials or workmanship Repairs will be carried out by an approved Logaire Heating Service Agent What is covered under this warranty Repair or replacement of parts Labour costs relating to the Wood Burner Reasonable transport or travel costs Consumers may have additional rights under the Consumer Guarantees Act 1993 New Zealand or the Australian Trade Practices Act 1974 including t...

Page 15: ...quential losses or special damages of any kind including costs of collection and delivery other than repair or replacement of products or components under this warranty where any goods are acquired or used for the purposes of a business Performance issues due to site environmental conditions such as insufficient or excessive draught down draft Issues created due to such conditions are noise from t...

Page 16: ...16 ...

Page 17: ...feedback on the following questionnaire Question Please tick appropriate remark 1 General presentation of Product Excellent Good Ok Needs to Improve 2 Styling and Looks Excellent Good Ok Needs to Improve 3 Packaging Excellent Good Ok Needs to Improve 4 Is documentation easy to follow and informative Excellent Good Ok Needs to Improve 5 Fixtures Fittings Loose parts In order Items missing Needs to ...

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