Maserati Touch Control Plus, User Manual, Page: 41 / 124

“Edit Profile” to edit your personal
information.
• Make your edits and click “Save.”
Can I Access every App And Service
While Driving?
No, some applications and services are
not available while driving. For your
own safety, it is not possible to use
some of the touch screen features
while the vehicle is in motion (e.g.
keypad).
Can I Access the MTC+ Store while I
Am Driving?
No, some applications and services are
not available while driving. Only use
MTC+ applications and services when
the vehicle is parked in a safe location.
How Do I Know when a New App,
Feature or Package Is Offered?
Go to “MTC+ Store” to check for
updated features, packages and Apps.
Will I Be Notified when my
Subscription Is Expired or Will It
Automatically Renew?
There is no auto-renewal feature
currently offered. You can find the
expiration dates for all of your App
and package subscriptions from your
in-vehicle touch screen, select
Apps
soft-key > “MTC+ Store” > “My Apps”.
How Do I Manage My Notification
Preferences?
Go to “Edit Profile” > “MTC+
Notifications” on the Maserati Owner
Connect website (www.maserati.com).
Do I Receive A Purchase Confirmation?
Yes. You will receive a purchase
confirmation email any time you
renew your MTC+ Access subscription.
How Do I Purchase A Subscription?
From your in-vehicle touch screen:
• Select
Apps soft-key > “MTC+
Store”.
• Choose a package or service.
• Follow the steps to enter your MTC+
Payment PIN and complete the
process.
You can also go to the “MTC+ Store”
on-line at Maserati Owner Connect
website (www.maserati.com), select
the “Shop” tab, then “MTC+ Store”.
How Do I Update my Credit Card
Information?
Login to the Maserati Owner Connect
website (www.maserati.com), and
select “Edit Profile”, then select
“MTC+ Payment Account”.
How Do I Find Out How Much Longer
I Have on my Subscription?
From your vehicle touch screen >
select
Apps soft-key > “MTC+ Store”
> “My Apps” and choose a
subscription to view its expiration
date. When your subscription is about
to expire you will receive an email
notification.
Which Apps Are Included With My
Vehicle?
Go to “MTC+ Store” > “My Apps” to
see Apps currently available on your
vehicle.
If I Delete/Remove a Package from my
Screen, Does It Cancel my
Subscription?
Yes, this removes the subscription of
the selected package.
Can I Get a Refund if I Have Not Used
the Entire Subscription?
No.
Can I Cancel a Subscription Before It
Expires?
Yes, but your subscription will still be
active until the expiration date. If you
subscribe to another package, the new
subscription will start immediately.
Do I Have To Keep my Vehicle on
During the App Download Process?
Yes.
How Do I Re-Initiate a Download App
if There Was an Error?
If you’re having issues with an App
you can reinstall it. This returns the
App to its original state which usually
fixes the problem. This does not affect
your MTC+ subscriptions or account
information. To reinstall an App from
the in-vehicle touch screen, touch
MTC+ Access
3
41