MartinLogan Crescendo X, User Manual

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the network configuration. After a reset has
been performed, there is no way to recover the
previous user configured settings.
The Play-Fi app reports “Play-Fi Devices Lost.”
• Check that your device is powered on.
• Verify you have a strong network signal.
• Verify the network connection has not been lost.
• Check for other devices that might be causing
heavy network traffic.
• Verify that your mobile device or PC has not left
the range of your router.
• Verify that your mobile device or PC and your
wireless product are connected to the same network.
• Verify that your wireless product’s wireless
streaming has not been taken over by another app.
• Exit and then restart the DTS Play-Fi app.
• Uninstall, re-download, and re-install the DTS
Play-Fi app on your mobile device or PC.
• Reboot your wireless product. Turn the wireless
product off and on using the Power button on
the rear of the speaker. This reboot will cycle
the power off and on and force the wireless
product to reconnect to your network.
• Reset your wireless product to factory settings.
Perform a factory reset by inserting a pin or
other small object into the small hole above
the “Reset” label on back of the speaker.
Once complete, your wireless product will be
reset to factory default settings and will clear
the network configuration. After a reset has
been performed, there is no way to recover the
previous user configured settings.
No output from the speaker.
• Check that the wireless product is turned on.
• Check that the wireless product is not muted.
• Check that the wireless product’s volume is not
turned all the way down.
• Check that the wireless product is set to the
proper input.
• Check that all system components are turned
on and source material is playing.
• Turn the speaker off and on using the Power button.
• Unplug the speaker, wait 30 seconds, and plug
it back in.
• Check that all interconnecting cables are con-
nected at both ends.
• If necessary, try connecting an alternate source
component to make sure the original source
component isn’t the problem.
When using the Analog Input, sound is
coming from both my speaker and my
connected television.
• When utilizing the wireless product to repro-
duce audio, the television’s audio output should
be defeated. Some televisions will allow you to
turn off the internal speaker via the television’s
menu system. Other televisions may require you
to turn the television’s volume to “zero” or to
“mute” the television.
When using the Analog Input, the speaker
is too quiet even turned up.
• Check that the output on your television or
other source components are not connected via
a variable level output. Sometimes this option
may be configured in your source components
menu. Please refer the manual for the source
component in question.
No sound coming from external sub
• Check that the external sub is turned on.
• Check that the subwoofer cables are attached to
the Sub Out connection on the wireless product
and to the appropriate input on the subwoofer.
• Check that the Sub Out button on the wireless
product is depressed.
External sub is too quiet.
• Turn up the volume on the subwoofer.
• Try moving the subwoofer to a different loca-
tion in the listening room.