Martin Exterior 400, User Manual, Page: 36 / 44

36
Exterior 400 Image Projector user manual
Troubleshooting
Problem Probable cause(s) Remedy
Fixture is completely dead.
No power to fixture. Check power and connections.
Internal fuse blown or internal fault.
Isolate fixture from power. Have fixture serviced by
Martin authorized service technician.
One or more fixtures responds
incorrectly to control or does not
respond at all.
Fault on DMX link.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Incorrect DMX addressing. Check fixtures’ DMX addresses.
Fixture defective.
Have faulty fixture serviced by Martin service
technician.
Other device on DMX link defective.
Bypass devices on DMX link until the faulty device
has been identified.
Have faulty device tested and serviced by Martin
authorized service technician.
LEDs cut out intermittently. Fixture is too hot.
Ensure free airflow around fixture.
Clean fixture.
Check that ambient temperature does not exceed
maximum permitted level.
Have fixture serviced by Martin authorized service
technician.
Different fixtures give uneven
light output intensity.
One or more fixtures set to Raw
(uncalibrated) output.
Set all fixtures to Calibrated output.
Table 3: Troubleshooting