Congratulations on purchasing your new HVAC equipment. It’s
been designed for long life and reliable service, and is backed
by one of the strongest warranties in the industry. Your unit
automatically qualifies for the warranty coverage listed below,
providing you keep your proof of purchase (receipt) for the
equipment and meet the warranty conditions.
LIMITED ONE (1) YEAR PARTS EXPRESS WARRANTY
MARS/Heat Controller warrants all parts of the ‘CMA’ Series
Condensing Unit to be free from defects in workmanship and
materials normal use and maintenance for one (1) year from the date
of purchase by the original consumer. This Express Limited Warranty
applies only when the ‘CMA’ Series Condensing Unit is installed
and operated per MARS/Heat Controller installation and operating
instructions for normal use, and in accordance with all local, state and
national codes.
LIMITED FIVE (5) YEAR COMPRESSOR EXPRESS WARRANTY
The compressor only is warranted to be free from defects in
workmanship and materials under normal use and maintenance for
four additional years, for a total of five (5) years from the date of
purchase by the original consumer. This five year warranty applies
only when the system is installed and operated per MARS/Heat
Controller installation and operation instructions for normal use.
COMMERCIAL USE–LIMITED ONE (1) YEAR PARTS WARRANTY
When the unit is put to commercial, business, rental, or any application
other than residential use, the One Year Parts Limited Warranty as
described in paragraph one is the only warranty that applies.
EXCEPTIONS
The Limited Express Warranty does not cover normal maintenance—
MARS/Heat Controller recommends that regular inspection/
maintenance be performed at least once a season and proof of
maintenance be kept. Additionally, labor charges, transportation
charges for replacement parts, replacement of refrigerant or filters,
any other service calls/repairs are not covered by this Limited
Warranty. It also does not cover any portion or component of the
system that is not supplied by MARS/Heat Controller, regardless of
the cause of failure of such portion or component.
CONDITIONS FOR WARRANTY COVERAGE
• Unit must be operated according to MARS/Heat Controller operating
instructions included with the unit and cannot have been subjected
to accident, alteration, improper repair, neglect or misuse, or an act
of God (such as a flood)
• Installation was done by a trained, licensed or otherwise qualified
HVAC dealer/contractor
• Performance cannot be impaired by use of any product not
authorized by MARS/Heat Controller, or by any adjustments or
adaptations to components
• Serial numbers and/or rating plate have not been altered or
removed
• Damage has not been a result of inadequate wiring or voltage
conditions, use during brown-out conditions, or circuit
interruptions
• Air flow around any section of the unit has not been
restricted
• Unit remains in the original installation
• Unit was not purchased over the internet
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the original consumer.
The consumer must retain a receipted bill of sale as proof of warranty
period. Without this proof, the express warranty begins on the date of
shipment from the factory.
REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is replacement of the defective
part. If replacement parts are required within the period of this warranty,
MARS/Heat Controller replacement parts shall be used; any warranty
on the replacement part(s) shall not affect the applicable original unit
warranty. Ready access to the unit for service is the owner’s responsibility.
Labor to diagnose and replace the defective part is not covered by this
Limited Express Warranty. If for any reason the replacement part/product
is no longer available during the warranty period,
MARS/Heat Controller
shall have the right to allow a credit in the amount of the current suggested
retail price of the part/product instead of providing repair or replacement.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties. MARS/Heat
Controller makes no warranty of merchantability. We do not warrant
that the unit is suitable for any particular purpose or can be used
in buildings or rooms of any particular size or condition except as
specifically provided in this document. There are no other warranties,
express or implied, which extend beyond the description in this
document.
2. All warranties implied by law are limited in duration to the one-
year term of the parts warranty. Your exclusive remedy is limited to
the replacement of defective parts.
We will not be liable for any
consequential or incidental damages caused by any defect in this
unit.
3. This warranty gives you specific legal rights and you may also have
other rights which vary from state to state. Some states do not allow
limitation on how long an implied warranty lasts or do not allow the
exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
4. No warranties are made for units sold outside the continental United
States and Canada. Your distributor or final seller may provide a
warranty on units sold outside these areas.
5.
MARS/Heat Controller will not be liable for damages if our performance
regarding warranty resolution is delayed by events beyond our control
including accident, alteration, abuse, war, government restrictions,
strikes, fire, flood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim, notify your installer promptly. If the installer
does not remedy your claim, write to MARS, 1900 Wellworth Ave., Jackson
MI 49203. Enclose a report of inspection by your installer or service person.
Include model number, serial number, and date of purchase.
Owner responsibilities are set forth in the
instruction manual—read it carefully.
LIMITED EXPRESS WARRANTY
‘CMA’ SERIES HORIZONTAL/SIDE DISCHARGE CONDENSERS
CMA-SG_WARRANTY_2/2020
KEEP THIS INFORMATION AS A RECORD OF YOUR PURCHASE
‘CMA’ SERIES HORIZONTAL/SIDE DISCHARGE CONDENSING UNIT
Model Number
Model Number
Installer Name
Serial Number
Serial Number
Phone No./Contact Info
Date
of
Purchase
Date
Installation
Completed
Remember to retain your bill of sale as proof of warranty period.
MARS/HEAT CONTROLLER
