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HEATER-RELATED MESSAGES

The water flow is low – M016**

There may not be enough water flow through the heater to carry the heat away from the 
heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” 
below.

The water flow has failed* – M017**

There is not enough water flow through the heater to carry the heat away from the heating 
element and the heater has been disabled. See “Flow Related Checks” below. After the prob-
lem has been resolved, reset the message*.

The heater may be dry* – M028**

Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 
min. Reset this message* to reset the heater start-up. See Flow Related Checks below.

The heater is dry* – M027**

There is not enough water in the heater to start it. The spa is shut down. After the problem 
has been resolved, you must reset the message* to restart heater. See Flow Related Checks 
below.

The heater is too hot* – M030**

One of the water temp sensors has detected 118°F 
(47.8°C) in the heater and the spa is shut down. 
You must reset the message* when water is below 
108°fF(42.2°C). See Flow Related Checks below.

Flow-Related Checks

Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed 
jets and pump prime.

On some systems, even when spa is shut down by an error condition, some equipment may 
occasionally turn on to continue monitoring temperature or if freeze protection is needed.

* Some messages can be reset from the panel.

Messages that can be reset will appear with a Clear Icon
at the bottom of the Message Screen. Press the Clear
Icon text to reset the message.

**M0XX is a Message Code. Codes like this will be seen in the Fault Log.

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Summary of Contents for spaTouch2

Page 1: ...ent Control Icon will spin when a pump is in operation ICON Specifications 1 H High Temperature Range 2 R Ready Mode 3 F1 Filter Cycle 1 Running 4 O3 Ozone Running 5 C Cleanup Cycle 6 Wi Fi Signal Ind...

Page 2: ...Call for Service text as it requires a service technician to fix the problem Touching the Error Warning Reminder Info Icon on the Message Screen will take you to the System Information Screen to allo...

Page 3: ...rtain times an indicator may appear showing that a message is waiting Touch this indicator to go to the Message Display Screen On that Screen some of the messages can be dismissed A Warning Message is...

Page 4: ...allation The icon buttons are used to select and control individual devices Some devices like pumps may have more than one ON state so the icon will change to reflect the state of the equipment Below...

Page 5: ...iting Screens Use the Back button to go back or exit The Back button is on every screen except the Main Screen the Priming Mode Screen or the Message Display Screen When you see only the Back button o...

Page 6: ...Down button is shown and pressed when on a page with a text list the list can be scrolled a page at a time Page Up Page Down THE SETTINGS SCREEN Programming Etc The Settings Screen is where all progr...

Page 7: ...low speed and high speed but you cannot turn the heater pump off Circulation Mode See Pumps for other circulation modes If the spa is configured for 24HR circulation the heater pump generally runs co...

Page 8: ...lowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the process Note Turning the power off and back on again will initiate a new pump priming sessio...

Page 9: ...erence and usage patterns Setting the filtration cycles for late at night can avoid higher electrical rate costs as an example If you live in a climate that is seasonally hot running the filtration cy...

Page 10: ...be maintained for several days ADJUSTING FILTRATION Main Filtration Using the same adjustment as Setting the Time Filter Cycles are set using a start time and a duration Each setting can be adjusted...

Page 11: ...fic Buttons for Specific Devices If the spa has an Auxiliary Panel installed pressing buttons on that panel will activate the device indicated for that button These dedicated buttons will operate just...

Page 12: ...FCI configured in one of three ways 1 GFCI test is not enabled 2 Manual GFCI test is enabled but automatic GFCI test is not enabled 3 Both manual and automatic GFCI tests are enabled The automatic tes...

Page 13: ...ticular system System Model Displays the Model Number of the System Panel Version Displays a number of the software in the topside control panel Software ID SSID Displays the software ID number for th...

Page 14: ...Screen takes you to the GFCI Test screen The installer can cause the GFCI Trip Test to occur sooner by pressing Test on the GFCI Test screen The GFCI should trip within several seconds and the spa sh...

Page 15: ...cted or the Aux Freeze Switch has closed All water devices are activated In some cases pumps may turn on and off and the heater may operate during Freeze Protection This is an operational message not...

Page 16: ...in the heater to start it The spa is shut down After the problem has been resolved you must reset the message to restart heater See Flow Related Checks below The heater is too hot M030 One of the wate...

Page 17: ...m and requires a service call The settings have been reset Persistent Memory Error M021 Contact your dealer or service organization if this message appears on more than one power up The clock has fail...

Page 18: ...tions must be properly installed CSA Compliance Conformit Caution Test the ground fault circuit interrupter before each use of the spa Read the instruction manual Adequate drainage must be provided if...

Page 19: ...2 3 4 Messages 1 2 3 Message Waiting Indicator 1 2 Music 1 2 3 N Navigation 3 Normal Error 2 O Ozone 2 9 P Page Up Down 6 Panel Version 13 Polling 7 9 Press and Hold 3 Priming Mode 5 8 12 Programming...

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