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Model Numbers
This manual covers the Blended Ice Machine, model
numbers
MS-8-1H, MS-8-1LH, MS-8-EH, MS-8-ELH,
MS-8-AH, MS-8-ALH, MS-8-BH, MS-8-BLH, MS-8-
CH, MS-8-CLH, MS-8-FH, MS-8-FLH, MS000A01,
MS000A02, MS000A03, MS000A04, MS000A05 and
MS000A06
.
Serial Number Location
This number is required when requesting information
from your local distributor. The serial number is listed
on the SERIAL NUMBER DECAL affi xed to the middle
of the lower back panel on the Blended Ice Machine. A
second decal is located on the front right side of cup
dispenser.
General Warranty Information
Your Blended Ice Machine comes with a three-year
warranty on parts and labor and a fi ve-year warranty on
compressor. Consult your local Multiplex Distributor for
terms and conditions of your warranty. Your warranty
specifi cally excludes all general adjustments, cleaning,
accessories and related servicing.
The warranty card must be returned to activate the
warranty on this equipment. If a warranty card is not
returned, the warranty period can begin when the
equipment leaves the Multiplex factory.
No equipment may be returned to without a written
Return Materials Authorization (RMA). Equipment
returned without an RMA will be refused at dock and
returned to the sender at the sender’s expense.
Please contact your local distributor for return
procedures.
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Multiplex representative or Multiplex
if you need further warranty information.
PARTS
Multiplex warrants Blended Ice Machine parts against
defects in materials and workmanship, under normal
use and service for three (3) years from the date of
original installation.
The compressor is covered by an additional two (2) year
part only warranty beginning on the date of the original
installation.
LABOR
Labor required to repair or replace defective
components is covered for three (3) years from the date
of original installation.
EXCLUSIONS
The following items are not included in the Blended Ice
Machine warranty coverage:
Normal maintenance, adjustments and cleaning as
outlined in this manual.
Repairs due to unauthorized modifi cations to the
Blended Ice Machine or use of non-standard parts
without prior written approval from Multiplex.
Damage caused by improper installation of the Blended
Ice Machine, electrical supply, water supply or drainage,
or damage caused by fl oods, storms, or other acts of
God.
Premium labor rates due to holidays, overtime, etc.;
travel time; fl at rate service call charges; mileage and
miscellaneous tools and material charges not listed
on the payment schedule. Additional labor charges
resulting from the inaccessibility of equipment are also
excluded.
Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
Damage or problems caused by installation, cleaning
and/or maintenance procedures inconsistent with the
technical instructions provided in this manual.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a
refrigeration service company qualifi ed and authorized
by your Multiplex Distributor, or a Contracted Service
Representative must perform the warranty repair.
SERVICE CALLS
Normal maintenance, adjustments and cleaning
as outlined in this manual are not covered by the
warranty. If you have followed the procedures listed in
this manual, and the Blended Ice Machine still does
not perform properly, call your Local Distributor or the
Multiplex Service Department.
General Information
Summary of Contents for Multiplex Ms-8
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