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28
TROUBLE SHOOTING GUIDE
SYMPTOM
PROBABLE CAUSE
SUGGESTED ACTION
Door will not respond to « open »
or « close » push buttons
Check if STOP Led: if OFF.
Check if hoist is not engaged.
Disengage the hoist. (JP4 on 2-3 for
trolley & sliding operators)
Defective “stop” push button.
Replace.
Check wiring from push button to operator
Replace if needed.
Loose connection in one of the push buttons.
Verify, tighten or replace
If STOP Led is ON.
Defective “open” or “close” push button.
Replace.
Door will not respond to “open”
command, but will respond to
“close” command
Check the “open” Led: if OFF
Replace the board
If “open” Led is ON
Defective “open” push button
Replace.
Defective “open” limit switch.
Replace.
Loose wire on “open” push button, “open” limit
switch.
Verify, tighten or replace.
Door won’t respond to “close”
command, but will respond to
“open” command
Che
ck the “close” Led: if OFF
Replace the board
If “close” Led is ON
Defective “close” push button.
Replace.
Defective “close” limit switch.
Replace.
Loose wire on close push-button, close limit
switch.
Verify, tighten or replace.
Door move in wrong direction
single or 3-phase operator
Motor rotation is reversed on board motor
terminals.
Interchange #T13 and #T14 on the
power board.
Stop button doesn’t stop the door
Two 3-push button stations connected in
parallel.
Correct wiring (only stop buttons in
series)
Bad stop button.
Check and replace.
Sensing edge does not reverse
door
Pneumatic hose broken.
Check and adjust.
Bad air switch.
Check and adjust.
Bad wiring.
Check and correct wiring.
When door closes it reverses to
fully open after it hits the floor
The advanced close time is not proper
adjusted.
Check and adjust.
The close limit switch is not being engaged by
traveling cam.
The close limit switch needs to be
adjusted properly at the end of travel.
An “open” command is given.
Check “open” push button or any
opening device for short-circuit.
Motor hums, starts when spun
(1 ph)
Capacitor defective.
Replace.
Motor relais buzz for a few seconds
when door is stopped (1 ph)
Bleeder resistor faulty on capacitor.
Replace.
Motor fails to shut off at fully
closed or opened position
Defective limit switch.
Operate limit switch manually while
door is moving. If door does not stop,
replace the switch.
Limit cams are not adjusted.
Verify and adjust.
Limit drive chain broken.
Replace.
Loose sprocket on limit shaft.
Tighten setscrew.
Limit shaft does not rotate.
Verify and replace accordingly.
Motor turns but door does not
move
Sprocket key is missing.
Replace.
Drive chain broken.
Replace.
Limit shaft does not rotate.
Adjust clutch tension.
Limit switches do not hold their
setting
Loose drive or limit chain allows chain to jump
sprocket teeth.
Adjust chain to proper tension.
Limit cam retainer not engaging slots in limit
cams.
Be sure retainer is in slots of both
cams.
Limit cams are binding on shaft threads, which
allow them to jump position on retainer.
Lubricate shaft threads. Limit cams
should turn freely.
Limit shaft have a light.
Verify and adjust.
Summary of Contents for Opera-GH
Page 18: ...18 6 Opera GH exploded view...
Page 29: ...29 7 10 Single phase ECB wiring diagram...
Page 30: ...30 7 11 3 Phase ECB wiring diagram...
Page 42: ...42 9 9 Single phase Hardwired wiring diagram...
Page 43: ...43 9 10 3 phase Hardwired wiring 10 3 phase Hardwired wiring diagram...
Page 45: ...45 NOTES...
Page 46: ...46 NOTES...
Page 47: ...47 NOTES...
Page 48: ...48 BOOK146 REV 1 2007 02 19...