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Mako 6500-A2 and A2/3G Product Handbook v.1.2

 Page 

19 

of 

24

 

 

 

1)

 

Standard Limited Warranty

. If the products purchased hereunder are resold by a distributor or 

reseller to an end-user (customer) pursuant to the terms hereof in their original, unmodified, unused 
condition, Purchaser shall pass on to its customers, or keep as applicable for internal use, the 

MAKO 

NETWORKS LTD.

 standard limited warranty for the products, as summarized in documentation 

supplied with the product and including provisions and limitations set forth below. The Manufacturer 
warrants the Mako Appliance for one (1) year. The Warranty begins on the date of purchase as shown 
on your providers invoice. 

2)

 

Express End-user Limited Warranty

.  Each 

MAKO NETWORKS LTD.

 product purchased hereunder 

is warranted against defect in material and workmanship and will substantially conform to 

MAKO 

NETWORKS LTD.

 product documentation for the period set forth in the documentation supplied 

with the product following delivery to end-user (the “Warranty Period”). This warranty extends only 
to end-user and will not extend to, nor may it be assigned to, any subsequent user, Purchaser or user 
of a 

MAKO NETWORKS LTD.

 product, whether such 

MAKO NETWORKS LTD.

 product is alone or 

incorporated into end-user’s product. 

3)

 

Exclusions

. The express warranty set forth above is contingent upon the proper use of a 

MAKO 

NETWORKS LTD.

 product in the application for which it was intended and will not apply to any 

MAKO NETWORKS LTD.

 product that has been (i) damaged during shipping, (ii) modified or 

improperly maintained or repaired by a party other than 

MAKO NETWORKS LTD.

 or its designees, 

or (iii) subjected to unusual physical or electrical stress. This includes operation of the product 
outside the Operating Specifications of the product. 

4)

 

Limitation of Remedy

. In the event a 

MAKO NETWORKS LTD.

 product fails to perform as 

warranted, 

MAKO NETWORKS LTD.

 sole and exclusive liability and end-user’s only remedies for 

breach of this warranty shall be, at 

MAKO NETWORKS LTD.

’s option to repair, replace or credit an 

amount not exceeding the Purchaser’s purchase price of each product found to be defective, 
provided that: 

 

1.

 

End-user complies with the rejection and warranty procedures contained in Section 5 below and 
returns the 

MAKO NETWORKS LTD.

 product that the end-user considers defective for 

examination and testing. 

2.

 

MAKO NETWORKS LTD.

 shall not be liable under this warranty if testing and examination by 

MAKO NETWORKS LTD.

 discloses that the 

MAKO NETWORKS LTD.

 product has been 

modified or altered in any manner after it was shipped by 

MAKO NETWORKS LTD.

 

3.

 

MAKO NETWORKS LTD.

 shall not be liable under this warranty if testing and examination by 

MAKO NETWORKS LTD.

 discloses that the alleged defect in the 

MAKO NETWORKS LTD.

 

product does not exist or was caused by end-user or any third person’s misuse, neglect, 
improper installation or testing, unauthorized attempts to repair or any other cause beyond the 
range of intended user, or by accident, fire or other hazard. 

4.

 

MAKO NETWORKS LTD.

 shall not be liable under any warranty under this Agreement with 

respect to any 

MAKO NETWORKS LTD.

 product that is not returned in its original shipping 

container or a functionally equivalent container. 

5.

 

If 

MAKO NETWORKS LTD.

 testing and examination does not disclose a defect warranted under 

this Agreement: 

MAKO NETWORKS LTD.

 shall so advise Purchaser and dispose of such 

MAKO 

NETWORKS LTD.

 product in accordance with Purchaser’s instructions on behalf of end-user 

and at Purchaser’s cost. 

 

Summary of Contents for Mako 6500-A2

Page 1: ...Mako 6500 A2 and A2 3G Product Handbook v1 3...

Page 2: ...any form or by any means without prior written permission from Mako Networks Limited This document should be read in conjunction with the Mako Networks Terms and Conditions available from the Mako Ne...

Page 3: ...sting 11 3 3 Possible problems and their symptoms 11 4 Login 12 4 1 Login 12 5 Troubleshooting 13 5 1 What to do if 13 5 2 Diagnosing the Mako 6086 A2 Panel Indicators 14 6 Product Specifications 16 6...

Page 4: ...Overview for a general overview of your new device This handbook provides a guideline for using the Mako 6500 appliance in a standard configuration environment The intended audience for the guide is t...

Page 5: ...t of direct sunlight and adequately ventilated with a compatible power socket available Avoid placing your Mako 6500 appliance near devices that may cause radio interference with the mobile data signa...

Page 6: ...the supplied RJ 45 cable connection The Red LAN 1 connection is typically the PCI connection 3 LAN 2 Port Ethernet Connects to an Ethernet equipped computer hub or switch using the supplied RJ 45 cab...

Page 7: ...ment System You may need to download a special configuration file from the Mako Networks CMS to complete the installation of your Mako 6500 appliance Your reseller will inform you if this file is need...

Page 8: ...an inhibit reception include washers dryers refrigerators metal cabinets and especially any water filled items such as tubs of water aquariums water heaters etc All Models A PC with a web browser inst...

Page 9: ...ed with the exchange the Mako will connect directly to the CMS to download its configuration The DSL s TX RX LED will flash during this download to indicate activity On Flash On Off 3 Once the profile...

Page 10: ...LAN 1 Link is present with LAN 1 6 TX RX Data activity with LAN 2 7 LAN 2 Link is present with LAN 2 8 WAN 1 The Mako has established a connection to your ISP DSL isn t connected PPP is connecting Sl...

Page 11: ...ample a news website e g www cnn com or a search engine e g www google com If you are having difficulties do try more than one website as they are sometimes off the air for various reasons of their ow...

Page 12: ...o Login to the Mako Networks CMS by entering your user name and password and then clicking the Login button The process is detailed in the CMS Setup and Configuration Guide NOTE You must accept Cookie...

Page 13: ...rd is exposed to a third party your computer network immediately becomes insecure and is at risk from an attack You must follow the Forgot Password link on the Mako CMS to create a new password for yo...

Page 14: ...e a faulty configuration of the network and or PCs in your office If you believe the problem is with the configuration of the network and or PCs in your office then please contact your site support or...

Page 15: ...cator illuminates for 5 seconds then flashes 3 times or 4 depending how you count then repeats Probable Cause Incorrect configuration Incorrect PPP username and or password Possible Solutions Double c...

Page 16: ...updates ADSL Standards ANSI T1 413 i2 ITU G 992 1 G dmt ADSL1 G 992 3 ADSL2 G 992 5 ADSL2 Annexes A M 2G Standards GSM GPRS EDGE 3G Frequencies 850 900 1800 1900 MHz 3G Standards UMTS WCDMA HSDPA HSUP...

Page 17: ...re ready to operate WAN2 3G Green Illuminates when the Mako has established a connection to your ISP and the Mako is ready ERROR Red Illuminates when ERR condition exists PPP Error LCP Timeout Sending...

Page 18: ...symbols that are affixed to this appliance specifically the power supply unit To prevent the risk of fire and electric shock only use the cables supplied with your Mako If an alternate telecommunicati...

Page 19: ...cal or electrical stress This includes operation of the product outside the Operating Specifications of the product 4 Limitation of Remedy In the event a MAKO NETWORKS LTD product fails to perform as...

Page 20: ...ring and leaving your networks Mako Networks is a certified Payment Card Industry Data Security Standard PCI DSS Level 1 Networking and Security Service Provider This means that you can easily meet th...

Page 21: ...on your network have been going and much more Because your Mako utilises the CMS you or your designated IT Professional have 24 hour secure remote control over your connection to the Internet Via the...

Page 22: ...owser e g http 192 168 1 254 The MakoScope displays a listing of the following useful information Mako ID The unique identifier of your Mako Software ID Software version number this is often useful to...

Page 23: ...virtual circuit ID PPP Status If it is red then this could be an indication that o Your username and password are not being accepted by your ISP o The Mako is still booting o If the ADSL status is re...

Page 24: ...o the line to split the digital ADSL traffic from the analogue voice traffic Alternate installations may incorporate a splitter within the telephone jack point to achieve the same result or when the l...

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