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Mako 6500-A2 and A2/3G Product Handbook v.1.2

 Page 

of 

24

 

 

 

 

Figure 3

 

 

1.

 

Connect the supplied cables to their corresponding sockets on the Mako.   

2.

 

Connect the Power Cable to the mains supply – 

Not to the Mako

 at this stage.   

3.

 

Connect the ADSL Cable to the network service provider’s termination point (Jack Point).  

4.

 

Insert the 3G Sim card provided by you service provider. (3G model only) 

5.

 

Attach the external antenna. (3G model only) 

6.

 

Connect the LAN Cables to your network’s hub or switch.  

 

  DO NOT TURN YOUR MAKO ON AT THIS STAGE!  

I.e. Do not plug the power cable into the rear of the Mako. 

If this is the first time you are using your Mako, place the supplied USB Key in the USB port 
at the rear of your Mako

 – 

If your Mako was not supplied with a USB Key you do not need one in 

your location and can skip this step, however it is advised to check with your installer. 

Note

: There is no on / off switch. To turn on the Mako, simply plug in the low power 12VDC cable into the 

back of your Mako. Do not plug this in now, see 

section 3 

Turning on for details on switching your Mako 

on. 

 

      

Before getting started, make sure you’ve received an email with your Mako username, access 
code, and management server URL. You’ll need these later to access the Mako Networks Central 
Management System. 

You may need to download a special configuration file from the Mako Networks CMS to 
complete the installation of your Mako 6500 appliance. Your reseller will inform you if this file is 
needed, and provide instructions on how to obtain the file from a secure website. 

Note that your Mako has no buttons to press or switches to flip. All interaction with your Mako 
happens via the secure CMS. You’ll need to log into the website to make any changes to the 
appliance configuration, view reports, or perform user administration. 

There are a few special circumstances to be aware of: 

 

HUB OR SWITCH PORT 

If your office network has three or more devices, a switch will be required. Your existing 
office network switch needs to have a spare RJ-45 connection Port available for the 
Mako; if not, you need to either upgrade your existing hardware to increase the 
available Ports, or install an additional hub or switch. This is not the responsibility of 
Mako Networks or your reseller. 

 

DIRECT CONNECTION TO A COMPUTER 

If you are connecting directly to a computer can use the supplied or any standard 
Ethernet cable.  

Note

: A crossover cable isn’t required as this is automatically switched by the Mako hardware. 

 

POWER SUPPLY 

A spare standard AC power mains socket outlet, 220V or 110V is required, the power 
supply is auto switching. It’s recommended using a surge protection unit, not supplied, 
for the mains connection. 

 

ESSENTIAL ITEMS 

6500-A2 and 6500-A2/3G Model: 

Summary of Contents for Mako 6500-A2

Page 1: ...Mako 6500 A2 and A2 3G Product Handbook v1 3...

Page 2: ...any form or by any means without prior written permission from Mako Networks Limited This document should be read in conjunction with the Mako Networks Terms and Conditions available from the Mako Ne...

Page 3: ...sting 11 3 3 Possible problems and their symptoms 11 4 Login 12 4 1 Login 12 5 Troubleshooting 13 5 1 What to do if 13 5 2 Diagnosing the Mako 6086 A2 Panel Indicators 14 6 Product Specifications 16 6...

Page 4: ...Overview for a general overview of your new device This handbook provides a guideline for using the Mako 6500 appliance in a standard configuration environment The intended audience for the guide is t...

Page 5: ...t of direct sunlight and adequately ventilated with a compatible power socket available Avoid placing your Mako 6500 appliance near devices that may cause radio interference with the mobile data signa...

Page 6: ...the supplied RJ 45 cable connection The Red LAN 1 connection is typically the PCI connection 3 LAN 2 Port Ethernet Connects to an Ethernet equipped computer hub or switch using the supplied RJ 45 cab...

Page 7: ...ment System You may need to download a special configuration file from the Mako Networks CMS to complete the installation of your Mako 6500 appliance Your reseller will inform you if this file is need...

Page 8: ...an inhibit reception include washers dryers refrigerators metal cabinets and especially any water filled items such as tubs of water aquariums water heaters etc All Models A PC with a web browser inst...

Page 9: ...ed with the exchange the Mako will connect directly to the CMS to download its configuration The DSL s TX RX LED will flash during this download to indicate activity On Flash On Off 3 Once the profile...

Page 10: ...LAN 1 Link is present with LAN 1 6 TX RX Data activity with LAN 2 7 LAN 2 Link is present with LAN 2 8 WAN 1 The Mako has established a connection to your ISP DSL isn t connected PPP is connecting Sl...

Page 11: ...ample a news website e g www cnn com or a search engine e g www google com If you are having difficulties do try more than one website as they are sometimes off the air for various reasons of their ow...

Page 12: ...o Login to the Mako Networks CMS by entering your user name and password and then clicking the Login button The process is detailed in the CMS Setup and Configuration Guide NOTE You must accept Cookie...

Page 13: ...rd is exposed to a third party your computer network immediately becomes insecure and is at risk from an attack You must follow the Forgot Password link on the Mako CMS to create a new password for yo...

Page 14: ...e a faulty configuration of the network and or PCs in your office If you believe the problem is with the configuration of the network and or PCs in your office then please contact your site support or...

Page 15: ...cator illuminates for 5 seconds then flashes 3 times or 4 depending how you count then repeats Probable Cause Incorrect configuration Incorrect PPP username and or password Possible Solutions Double c...

Page 16: ...updates ADSL Standards ANSI T1 413 i2 ITU G 992 1 G dmt ADSL1 G 992 3 ADSL2 G 992 5 ADSL2 Annexes A M 2G Standards GSM GPRS EDGE 3G Frequencies 850 900 1800 1900 MHz 3G Standards UMTS WCDMA HSDPA HSUP...

Page 17: ...re ready to operate WAN2 3G Green Illuminates when the Mako has established a connection to your ISP and the Mako is ready ERROR Red Illuminates when ERR condition exists PPP Error LCP Timeout Sending...

Page 18: ...symbols that are affixed to this appliance specifically the power supply unit To prevent the risk of fire and electric shock only use the cables supplied with your Mako If an alternate telecommunicati...

Page 19: ...cal or electrical stress This includes operation of the product outside the Operating Specifications of the product 4 Limitation of Remedy In the event a MAKO NETWORKS LTD product fails to perform as...

Page 20: ...ring and leaving your networks Mako Networks is a certified Payment Card Industry Data Security Standard PCI DSS Level 1 Networking and Security Service Provider This means that you can easily meet th...

Page 21: ...on your network have been going and much more Because your Mako utilises the CMS you or your designated IT Professional have 24 hour secure remote control over your connection to the Internet Via the...

Page 22: ...owser e g http 192 168 1 254 The MakoScope displays a listing of the following useful information Mako ID The unique identifier of your Mako Software ID Software version number this is often useful to...

Page 23: ...virtual circuit ID PPP Status If it is red then this could be an indication that o Your username and password are not being accepted by your ISP o The Mako is still booting o If the ADSL status is re...

Page 24: ...o the line to split the digital ADSL traffic from the analogue voice traffic Alternate installations may incorporate a splitter within the telephone jack point to achieve the same result or when the l...

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