background image

 

 

 

Mako 6500-A2 and A2/3G Product Handbook v.1.2

 Page 

13 

of 

24

 

!

 

   

The website provides you with detailed help on obtaining reports on your traffic, updating the 
configuration of your Mako, and updating your customer details. 

Your Secure Customer Login: 

Web Site: 

http://www.makonetworks.com 

 

1.

 

Click 

Customer Login

 

2.

 

Enter your 

UserName

 and 

Password

 

3.

 

Click 

Login

 or press 

Enter

 

 

 

 

!

 

It is vital that you take great care of your password. 

 

If you lose the password you are unable to obtain help from the website, obtain traffic 
reports, or update your Firewall configuration. 

 

If the password is exposed to a third party, your computer network immediately 
becomes insecure and is at risk from an attack. 

You must follow the Forgot Password? link on the Mako 

CMS

 to create a new password 

for your account. A temporary access code is issued to your email address to confirm 
your request. You must contact your Reseller if you have changed email addresses. 

 

   

You may lose your ADSL connection for a number of reasons; including telecommunications 
network provider problems and equipment failure. 

However, you can still access the Web Site using any available Internet connection and web 
browser software. 

 

The Web Site is specifically designed to work acceptably over ordinary modem 
connections, though of course data transfer will be slower than over your ADSL 
connection. 

Summary of Contents for Mako 6500-A2

Page 1: ...Mako 6500 A2 and A2 3G Product Handbook v1 3...

Page 2: ...any form or by any means without prior written permission from Mako Networks Limited This document should be read in conjunction with the Mako Networks Terms and Conditions available from the Mako Ne...

Page 3: ...sting 11 3 3 Possible problems and their symptoms 11 4 Login 12 4 1 Login 12 5 Troubleshooting 13 5 1 What to do if 13 5 2 Diagnosing the Mako 6086 A2 Panel Indicators 14 6 Product Specifications 16 6...

Page 4: ...Overview for a general overview of your new device This handbook provides a guideline for using the Mako 6500 appliance in a standard configuration environment The intended audience for the guide is t...

Page 5: ...t of direct sunlight and adequately ventilated with a compatible power socket available Avoid placing your Mako 6500 appliance near devices that may cause radio interference with the mobile data signa...

Page 6: ...the supplied RJ 45 cable connection The Red LAN 1 connection is typically the PCI connection 3 LAN 2 Port Ethernet Connects to an Ethernet equipped computer hub or switch using the supplied RJ 45 cab...

Page 7: ...ment System You may need to download a special configuration file from the Mako Networks CMS to complete the installation of your Mako 6500 appliance Your reseller will inform you if this file is need...

Page 8: ...an inhibit reception include washers dryers refrigerators metal cabinets and especially any water filled items such as tubs of water aquariums water heaters etc All Models A PC with a web browser inst...

Page 9: ...ed with the exchange the Mako will connect directly to the CMS to download its configuration The DSL s TX RX LED will flash during this download to indicate activity On Flash On Off 3 Once the profile...

Page 10: ...LAN 1 Link is present with LAN 1 6 TX RX Data activity with LAN 2 7 LAN 2 Link is present with LAN 2 8 WAN 1 The Mako has established a connection to your ISP DSL isn t connected PPP is connecting Sl...

Page 11: ...ample a news website e g www cnn com or a search engine e g www google com If you are having difficulties do try more than one website as they are sometimes off the air for various reasons of their ow...

Page 12: ...o Login to the Mako Networks CMS by entering your user name and password and then clicking the Login button The process is detailed in the CMS Setup and Configuration Guide NOTE You must accept Cookie...

Page 13: ...rd is exposed to a third party your computer network immediately becomes insecure and is at risk from an attack You must follow the Forgot Password link on the Mako CMS to create a new password for yo...

Page 14: ...e a faulty configuration of the network and or PCs in your office If you believe the problem is with the configuration of the network and or PCs in your office then please contact your site support or...

Page 15: ...cator illuminates for 5 seconds then flashes 3 times or 4 depending how you count then repeats Probable Cause Incorrect configuration Incorrect PPP username and or password Possible Solutions Double c...

Page 16: ...updates ADSL Standards ANSI T1 413 i2 ITU G 992 1 G dmt ADSL1 G 992 3 ADSL2 G 992 5 ADSL2 Annexes A M 2G Standards GSM GPRS EDGE 3G Frequencies 850 900 1800 1900 MHz 3G Standards UMTS WCDMA HSDPA HSUP...

Page 17: ...re ready to operate WAN2 3G Green Illuminates when the Mako has established a connection to your ISP and the Mako is ready ERROR Red Illuminates when ERR condition exists PPP Error LCP Timeout Sending...

Page 18: ...symbols that are affixed to this appliance specifically the power supply unit To prevent the risk of fire and electric shock only use the cables supplied with your Mako If an alternate telecommunicati...

Page 19: ...cal or electrical stress This includes operation of the product outside the Operating Specifications of the product 4 Limitation of Remedy In the event a MAKO NETWORKS LTD product fails to perform as...

Page 20: ...ring and leaving your networks Mako Networks is a certified Payment Card Industry Data Security Standard PCI DSS Level 1 Networking and Security Service Provider This means that you can easily meet th...

Page 21: ...on your network have been going and much more Because your Mako utilises the CMS you or your designated IT Professional have 24 hour secure remote control over your connection to the Internet Via the...

Page 22: ...owser e g http 192 168 1 254 The MakoScope displays a listing of the following useful information Mako ID The unique identifier of your Mako Software ID Software version number this is often useful to...

Page 23: ...virtual circuit ID PPP Status If it is red then this could be an indication that o Your username and password are not being accepted by your ISP o The Mako is still booting o If the ADSL status is re...

Page 24: ...o the line to split the digital ADSL traffic from the analogue voice traffic Alternate installations may incorporate a splitter within the telephone jack point to achieve the same result or when the l...

Reviews: