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Feedback
Your feedback is very important to us. It helps to support the engineers and designers of the
LipSync by learning what is working and what can be improved. It will help inform future
development of the LipSync. None of your feedback will be shared publicly without your consent.
Our feedback form can be found at the following link:
Troubleshooting
Q: Why does
n’t
the cursor appear on the screen when I plug in the LipSync?
Solution 1:
Make a 5 second long puff to trigger the home position reset.
Solution 2:
Wait 3 seconds for the LipSync to initialize. Moving the mouthpiece before the 3
seconds is complete will affect the calibration.
Solution 3:
If the cursor does not appear after 3 seconds, disconnect the cable from the
computing device, reconnect again, and let the LipSync initialize for 3 seconds.
Q: Why does my cursor drift across the screen when I am not moving the LipSync?
Solution 1:
Make a 5 second long puff to trigger the home position reset.
Solution 2:
Wait 3 seconds for the LipSync to initialize. Moving the mouthpiece before the 3
seconds is complete will affect the calibration.
Solution 3:
If the cursor does not appear after 3 seconds, disconnect the cable from the
computing device, reconnect again, and let the LipSync initialize for 3 seconds.
