22
Troubleshooting
Observation
Potential Cause/Solution
No sound
The station is not tuned in properly. Please perform
a rescan for available stations or manually scroll
through available stations.
Cannot preset
stations
Ensure that you are pressing and holding down the
Preset numbers 1, 2, 3, 4 or 5+ to open Preset Store
settings. Only press, do not hold down, to open
Preset Recall.
FM: Static sound
DAB: Burbling/
intermittent cut-out
Signal reception is low. Adjust the aerial or move the
unit to a stronger signal location. Rescan.
Re-scan stations and/or a factory reset.
Cannot locate DAB/
DAB+ mode
FM mode is indicated by “FM” and the station
frequency. DAB mode does not display “DAB” on the
screen. Instead, the first available DAB station name
will display.
Desired station not
found
Weak signal. Use the manual tune function and try
rescanning in a different area.
Display shows
“No Service”
There is no DAB coverage in your area, or poor
reception. Adjust the position of the aerial, or move
the unit to a stronger signal location.
Display is blank
This may occur if the broadcaster changes the label
of a service or removes a label while tuned. The radio
will try to retune or perform a scan.
Time and Date
not setting
automatically
For the time and date to set automatically you need
to turn on the system and switch to DAB radio and let
this scan.
Alternatively, you can set these in radio settings.
