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BBV, SBV Series Natural Vent Gas Fireplaces
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase; Firebox, Combus-
tion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for five (5) years to the original owner, subject to proof of purchase; Ceramic
Fiber Logs.
BASIC WARRANTY
MHSC warrants the components and materials in your gas appliance to be free from manufacturing and material
defects for a period of two (2) years from date of installation. After installation, if any of the components manufactured
by MHSC in the appliance are found to be defective in materials or workmanship, MHSC will, at its option, replace or
repair the defective components at no charge to the original owner. MHSC will also pay for reasonable labor costs
incurred in replacing or repairing such components for a period of two (2) years from date of installation. Any products
presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance is not installed by a qualified installer in accordance with
the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and main-
tained according to the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner
assembly damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation
thereof by unqualified installers, (2) the cost of removal, reinstallation or transportation of defective parts on the appli-
ance, or (3) incidental or consequential damage. All service work must be performed by an authorized service repre-
sentative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability
of fitness for purpose and of all other obligations or liabilities. MHSC does not assume for it any other obligations or
liabilities in connection with sale or use of the appliance. In states that do not allow limitations on how long an implied
warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You
may also have additional rights not covered in the Limited Lifetime Warranty.
MHSC reserves the right to investigate any and all claims against the Limited Lifetime Warranty and decide upon
method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial number of your
MHSC product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
