Magtek EXPRESSCARD 1000, Hardware Service Manual

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Section 2: Installation & Operation
9
2.2: Loading Cards
Caution:
Never run cards with a contaminated, dull or uneven surface through the Printer.
Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life
of the Print head. Additionally, always store the card stock in its original packaging or in a
clean, dust-free environment. Do not print on cards which have been dropped or soiled.
Print
heads damaged by contaminated or poor quality cards will automatically void the print
head’s factory warranty.
The EC1000 holds a maximum of 100 CR-80 size cards in each Card Input Hopper. It will
automatically feed each card off the bottom of the stack unless a single card is placed into the
manual feed slot. To load the cards into the printer, refer to the following steps:
1) Open the EC1000 card door cover via the touch screen once electronic locks open you
will have ten seconds to open door before locks reengage (see Security section).
2) Remove a stack of 100 or fewer cards from the card packaging. Do not touch the area
of the cards on which you intend to print. Oil or dirt from the hands can impair print
quality. Handle cards only along the edges.
3) Load the stack of cards into the EC1000 card input tray and pushing the stacks all the
way to the back of the card input hoppers. Always load cards with the top or primary
print side facing up. If inserting cards with a magnetic stripe be sure the magnetic stripe
is positioned downward and that the stripe is oriented toward the rear of the EC1000. If
inserting smart cards, be sure the end of the card containing the smart card chip is
inserted first.
4) Once the cards have been inserted, remove the top card and throw it away if you
suspect it has been contaminated with oil from the fingertips.
5) Before the card door is closed make sure that you place the card weight with the arrow
facing up on top of the card stack to insure proper feed by the printer.
Additional Notes:
•
If the card weight is not placed on the card stock properly (arrow side up and
facing inward) there will be card jams.
•
Check for static build up between cards. Occasionally, a static charge will
build up between the surfaces of two or more cards causing them to stick
together.
•
Reduce or eliminate this static charge by separating the cards manually before
placing them in the input Hopper.