MAGSTIM NEUROSIGN V4, Service Manual, Page: 40 / 50

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40
NOP20-EN-03
i. Stimulator pod update troubleshooting
Problem Solution
The ‘Update Stimulator Pod' option is not
selectable/faded out (below).
Ensure the stimulator pod and pre-amplifier are
correctly connected (see "c. Stimulator Pod" on
page 39).
Message box “Incorrect update file format”
is displayed (below).
Ensure the correct file is selected. The file should
be named “4248-62-Vn.n.bin”, where n.n represents
the software version of the update being applied.
If the correct file was chosen and the problem
persists, remove the USB memory stick from nerve
monitor and connect the USB memory stick to a
PC/laptop.
Navigate to the USB memory stick and re-copy the
update file to the USB memory stick (overwriting
the existing file) and retry the update.
Message box “Pre-Amplifier update failed”
is displayed (below).
Ensure the stimulator pod and pre-amplifier are
correctly connected (see "c. Stimulator Pod" on
page 39) and retry the update.