Magnum Winchester Elite WIN-ACI, Owner'S Manual

Page: 48 / 49

48
AMERICAN ENERGY SYSTEMS INC. LIMITED PRODUCT WARRANTY
This warranty is in effect on all products sold after 01/01/2009 and supersedes any and all warranties currently in existence.
Please keep a copy of this warranty for your personal records or in the event of a claim
American Energy Systems Inc., hereinafter referred to as (AES), warrants to you, the original consumer purchaser, that this product is
free from defects in material and workmanship for a period of five (5) years from the original purchase date minus any time past one (1)
year from manufacturing date, and that the product’s electrical parts and steel firepot, are free from defects in material and
workmanship for a period of one (1) year from the original consumer purchase date minus any time past one (1) year from
manufacturing date, and that the cast iron firepot models carry a lifetime warranty against defect in material or workmanship (excluding
war page or deterioration), and that door glass carries a lifetime replacement warranty against heat breakage (does not cover accidental
breakage) . There is expressly no warranty on installation of product, any venting, grates, gaskets, door latches, insulation, ceramic or
brick boards/logs/backing, paint, plated surfaces/doors/trims, baffles, bushings, bearings, auger flightings, war page or discoloration of
steel or plated parts or any other normal wearing part. In the event the product fails to conform to this warranty, AES, through the place
where you purchased the product or if purchased on the AES E-Com store directly through AES, will provide the parts and components
necessary to remedy such nonconformity.
AES will not be responsible for any labor, mileage or freight cost to and from the
factory under this warranty. This warranty is not transferable.
In order to obtain performance under this warranty, you must (1) have registered this warranty within 30 days of purchase by
completing and returning the warranty registration card or filling in the on-line warranty registration form at www.magnumheat.com,
and (2) promptly report the claimed nonconformity to your place of purchase, also providing your name, address, phone number, proof
of purchase, date of purchase, the model and serial number of the stove, digital pictures of installation and venting inside and outside of
the home, pictures of the claimed nonconformity part and the claimed nonconformity.
All claims must be submitted in writing to
your place of purchase.
AES shall have no warranty obligations if this product; (1) was not purchased from an authorized AES product reseller; (2) was not
installed by a AES qualified installer/service provider;
does not have outside combustion air hooked directly to the unit ; (3) was not
operated and maintained in strict accordance with the manufacturer’s instructions, local or national codes or (4) was subject to abuse,
misuse, negligence or accident. AES shall have no warranty obligation for damage caused by improper handling, freight damage (must
be reported to freight provider), over-firing, unapproved fuel, variance in feed rates, variances in BTU output or the unauthorized
disassembly or modification of the product. AES shall have no warranty obligation if this warranty is not timely registered, for claims
which are not submitted through the selling AES dealer, or for claims submitted verbally or without the required information and
documentation.
Before exercising this warranty, an AES representative (the place where the product was purchased or AES approved person) must
inspect the part/unit to determine if the part/unit is defective. If a local AES representative is not available the original purchaser of the
product must submit digital pictures of the part/unit, installation of the unit to AES at
technical@magnumheat.com If the inspection
reveals that the failure is due to defective material or workmanship and the part is covered by the conditions of this warranty, AES will,
at its option, repair the defective part/unit. The sole duty of AES and liability under this warranty is limited to the repair of the covered
defective part/unit. The purchaser shall assume all costs related to shipping the replacement parts or return of the unit to and from the
factory for repairs. If it is determined that the defect was caused by AES, AES will cover the costs of shipping the repaired part/unit to
an AES approved shipping point. AES will not cover additional freight or delivery services such as residence delivery charges, special
handling, etc.
INSTALLATION, VENTING, REMOVAL OR REINSTALLATION COSTS ARE NOT COVERED BY THIS WARRANTY.
THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THE PRODUCT. ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IT IS UNDERSTOOD AND
AGREED THAT AES’S LIABILITY UNDER THIS WARRANTY SHALL BE LIMITED TO THE PROVISION OF
REPLACEMENT PARTS AND SHALL NOT INCLUDE LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. ANY ACTION BROUGHT UNDER THIS WARRANTY MUST BE BROUGHT WITHIN ONE YEAR OF THE
ACCRUAL OF THE CAUSE OF ACTION AND MAY ONLY BE BROUGHT IN THE CIRCUIT COURT OF MCCLOUD
COUNTY, MINNESOTA.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential
damage, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
ALL WARRANTY CLAIMS MUST BE SUBMITTED IN WRITING THROUGH THE PLACE WHERE THE PRODUCT WAS
PURCHASED. In the event where the place of purchase has ceased business or if you feel that there is a legitimate reason that you
cannot submit your claim to the place where the product was purchased you may make a written request to the factory by emailing your
request along with all of the required information to
technical@magnumheat.com . NOTE: Verbal requests will not be recognized.
If it is determined that warranty could have been performed by the place of purchase, the factory will deny the claim.
Included with the claim must be the following information: (if this information is not complete, the claim will be denied)
Name, address, telephone number, email address, of place of business where product was purchased & also
purchaser contact info.
Date of purchase, model and serial number of product, digital pictures of product (front, sides, back, venting
inside and outside)
(If there is ductwork, there must be digital pictures of entire ductwork installation, static pressures, air flow
measurements, and contact information of licensed/factory certified contractor that installed unit)
Nature of defect, what has been serviced (service record), who installed product along with contact information.