705 Enterprise Street • Aurora, Illinois 60504-8149 • 630-969-4000 • Fax 630-969-9489
[email protected] • www.magnetrol.com
Copyright © 2016 Magnetrol Interna onal, Incorporated. All rights reserved. Printed in the USA.
Performance specifica ons are effec ve with date of issue and are subject to change without no ce.
2105 Oak Villa Boulevard • Baton Rouge, Louisiana 70815 • 225-906-2343 • Toll Free 866-55-ORION • Fax 225-906-2344 • www.orioninstruments.com
Copyright © 2016 Magnetrol Internaonal, Incorporated. All rights reserved. Printed in the USA.
Magnetrol & Magnetrol logotype and Orion Instruments & Orion logotype are registered trademarks of Magnetrol International, Incorporated.
HART® is a registered trademark of the HART Communication Foundation
PACTware™ is trademark of PACTware Consortium
CSA logotype is a registered trademark of Canadian Standards Association
Viton® is a registered trademarks of DuPont Performance Elastomers.
Hastelloy® is a registered trademark of Haynes International, Inc.
Monel® is a registered trademark of Special Metals Corporation (Formerly Inco Alloys International)
Tri-Clamp® is a registered trademark of Ladish Co.
ASSURED QUALITY & SERVICE COST LESS
Service Policy
Owners of Magnetrol/Orion Instruments controls may
request the return an instrument or any for complete
rebuilding or replacement. They will be rebuilt or replaced
promptly. Instruments returned under our service policy
must be returned by prepaid transportation.
Magnetrol/Orion will repair or replace the control at no
cost to the purchaser (or owner) other than transportation
if:
1. Returned within the warranty period; and
2. The factory inspection finds the cause of the claim to be
covered under the warranty.
If the trouble is the result of conditions beyond our
control; or, is NOT covered by the warranty, there will
be charges for labor and the parts required to rebuild or
replace the equipment.
In some cases it may be expedient to ship replacement
parts; or, in extreme cases a complete new instrument, to
replace the original equipment before it is returned. If this
is desired, notify the factory of both the model and serial
numbers of the instrument to be replaced. In such cases,
credit for the materials returned will be determined on the
basis of the applicability of our warranty.
No claims for misapplication, labor, direct or consequential
damage will be allowed.
Return Material Procedure
So that we may efficiently process any materials that
are returned, it is essential that a “Return Material
Authorization” (RMA) number be obtained from the
factory, prior to the material’s return. This is available
through Magnetrol/Orion’s local representative or by
contacting the factory. Please supply the following
information:
1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application
Any unit that was used in a process must be properly
cleaned in accordance with OSHA standards, before it
is returned to the factory.
A Material Safety Data Sheet (MSDS) must accompa-
ny material that was used in any media.
All shipments returned to the factory must be by pre-
paid transportation.
All replacements will be shipped F.O.B. factory.
Disclaimer
The SIL values in this document are based on an FMEDA analysis using exida’s SILVER Tool. MAGNETROL
accepts no liability whatsoever for the use of these numbers for the correctness of the standards on which the
general calculation methods are based
Bulletin:
ORI-652.1
July 2016
