Magicard Avalon Duo User Manual Download Page 28

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AVALON and AVALON DUO Printer USER MANUAL

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13. Technical Support, Service, and Warranty Enquiries

If you experience a problem or have warranty enquiries, call or fax our service center or visit our web site at

(www.ultramagicard.com)

CALL

+44 (0) 1305 762 115

Ultra Electronics Limited
MAGICARD Service Centre
Waverley House, Hampshire Road, Granby Estate
Weymouth, Dorset, DT4 9XD, UK
Fax: +44 (0) 1305 777 904
Email: [email protected]

CALL

USA

(425) 556 9708

or 877 236 0933 (toll free)

Ultra Electronics Inc.
MAGICARD US Service Center
6711 - 176th Avenue NE
Redmond, WA 98052, USA
Fax: (425) 556 3962
Email: [email protected]

Summary of Contents for Avalon Duo

Page 1: ...Avalon Duo 105 only This guide is to assist you with the set up and use of your Magicard Avalon ID card printer The printer models covered by this document include Avalon Std Printer M9006 644E Avalo...

Page 2: ...pensive 10 The Magicard Cleaning System 10 Cleaning Supplies 11 Every 250 Prints or Sooner 11 Cleaning the Printhead 12 8 Printer Driver settings 13 The Printer Tab 13 The Output Settings Tab 15 The A...

Page 3: ...ower source within the limits marked on the rear panel label Take care not to spill any liquid on the printer Ensure that the power supply cord is not longer than 6 feet 2 metres and includes a proper...

Page 4: ...able to lower the hopper about an inch 25mm 3 At this point tilt the hopper forward to the vertical position and lower all the way down until the hopper is completely within the body of the printer 6...

Page 5: ...n indicator on 3 Press and release the small test push button on the rear panel once 4 After several seconds the printer will print a test pattern on a card and feed it to the card output stacker This...

Page 6: ...window will open 5 Click Next on the Available Platforms screen 6 Click Next to start copying the driver files Then wait while the USB driver files are installed and registered 8 At the Installation...

Page 7: ...ight Dye Film Ribbon Your Printer Full colour cards or monochrome Ribbon Choice Cards Per ribbon Ribbon Panel layout Part Number Full Colour LC1 350 one side only YMCKO M9005 751 Full Colour AV1 250 o...

Page 8: ...and better suited to heavy use and heat lamination when required For access control and smart card applications your dealer should provide the appropriate type for direct to card printing For good co...

Page 9: ...id touching the card surfaces as finger oils will degrade the image quality 3 Tilt the hopper forward to the vertical position and lower all the way down until it is completely within the body of the...

Page 10: ...You use a Cleaning Card to remove dirt from the print path This should be used after every 250 prints every time you replace your ribbon If you print only a few cards a day we recommend that you clea...

Page 11: ...sert the narrow end into the card feed slot picture 1 Press the black button on the back of the printer located above the USB connector The card is drawn into the printer picture 2 and then ejected Re...

Page 12: ...top of the cassette picture 2 Push down lightly on it and then lift it out You now have the cassette and roller assembly out of the printer This is a two roller assembly The bottom roller is permanen...

Page 13: ...howing which card dimensions are compatible with your printer model and displays the Printing Options that are related to your printer model Printing Options include Duplex settings Avalon Duo only Nu...

Page 14: ...netic Encoding Verify When enabled the printer will self check verify all magnetic encoded cards prior to printing the image to ensure that encoding has been successful Any unsuccessful cards will be...

Page 15: ...does not use much black text and you want to keep your printing speeds as fast as possible Colour with Resin Black YMCK When enabled you will be able to print full colour images and any areas of your...

Page 16: ...ly reflective gold super diffuser patch making the logo clearly visible under all lighting conditions HoloKote with HoloPatch has a similar appearance to credit card hologram patches An example of a c...

Page 17: ...It is not recommended disabling the Pictures use YMC only option if your card design has photographs on it It is possible to configure whether objects such as barcodes and text are printed using Resin...

Page 18: ...g customised overcoat holes click on the Define Button to access these options Overcoat Define Areas Holes User Defined Overcoat Areas Holes are created by entering the size and position of the covera...

Page 19: ...anced Tab The Advanced Tab allows the customization of some of the advanced technical settings related to colour correctness and image positioning on the printed card Colour Control The Colour Correct...

Page 20: ...small adjustments to the position of the printed image on the plastic cards this can be useful for eliminating unwanted white borders All adjustments are with reference to the card viewed in landscap...

Page 21: ...s used to load Settings Files files with an MDS extension These contain driver settings that have been saved using the Save Settings to File button Save Settings to File This button is used to save th...

Page 22: ...ling the UltraDriver On the PC go to Start Control Panel Then select Add or Remove Programs Classic view Category view Select the Magicard Avalon entry and click on Change Remove Choose the Magicard A...

Page 23: ...port to which the printer is connected Six new tabs will appear Printer Identity It is recommended that the user does NOT change any of the settings shown in this tab unless requested to do so by Magi...

Page 24: ...or analysis Ethernet Ethernet connection is not available with Avalon and Avalon Duo printers The settings are visible because this Support Utility is also used for Magicard Rio 2e and Tango 2e printe...

Page 25: ...le Cause Solution Mis registration of Colours Ghosting on Photographs etc 1 Card is slipping due to dirty rollers 1 Clean all rollers See section 7 of this document Small Areas of Wrong Colour Small a...

Page 26: ...are clean See section 7 of this document 2 Ensure the correct cards Hi Co or Lo Co are being used Cards do not encode 1 Card incorrectly oriented when fed into printer 2 Driver selections are incorrec...

Page 27: ...Fitted with dye film rolls from any source other than Ultra Electronics or have been used to print on anything other than card surfaces which are approved by Ultra and which will generally be made of...

Page 28: ...web site at www ultramagicard com CALL EU 44 0 1305 762 115 Ultra Electronics Limited MAGICARD Service Centre Waverley House Hampshire Road Granby Estate Weymouth Dorset DT4 9XD UK Fax 44 0 1305 777...

Page 29: ...re Road Granby Estate Weymouth Dorset DT4 9XD UK Tel 44 0 1305 784738 Fax 44 0 1305 777904 Email UKsales UltraMagicard com Web http www ultramagicard com Sales for Latin America Contact Luis de la Cru...

Page 30: ...nnaja Str Moscow 111250 Russia Tel 007 902 677 4394 Fax 007 095 362 7262 Email aam aamsystems ru Web www aamsystems ru Sales and Service for Singapore Malaysia Paclin Office Products PTE Ltd Blk 3023...

Page 31: ...e Causing Equipment Regulations Cet appareil num rique de la Classe B respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada The EU Directives covered by this Declaration 89 3...

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