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[Part 4] Technical Support

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MADRIX LUNA User Manual

Technical Support

Topics Of This Chapter

Firmware Updates

4.1

Firmware Updates

This topic includes:

Overview

Available Firmware Updates

Overview

It is highly recommended to update the firmware should a new firmware version become available.

Available Firmware Updates

Version

Highlights

LUNA Firmware

1.00.4547

MADRIX Version

MADRIX 3.0

Release Date

July 2013

Initial firmware release.

Summary of Contents for LUNA 16

Page 1: ... 2022 inoage GmbH MADRIX LUNA User Manual Date April 2022 Hardware User Guide ...

Page 2: ...guration Ethernet Part 3 MADRIX 5 Software 19 21 1 Output Art Net 33 2 Output sACN 41 3 Output USB 46 4 Input Art Net 59 5 Input sACN 69 6 Input USB Part 4 Technical Support 79 80 1 Firmware Updates Part 5 General 86 87 1 Glossary 92 2 PC Power Management 96 3 Tips Microsoft Windows Networks USB 111 4 Web Links Part 6 Legal 112 113 1 Imprint And Copyright ...

Page 3: ...1 PART Overview ...

Page 4: ... Part 1 Overview 4 www madrix com MADRIX LUNA User Manual 1 Overview Topics Of This Chapter Introduction Hardware Features 1 1 Introduction This topic includes MADRIX LUNA ...

Page 5: ...work node The MADRIX LUNA reliably distributes DMX512 data over long or short distances using Ethernet network or USB Its sync mode makes sure that lighting effects look their best on the LEDs 3 versions are available MADRIX LUNA 4 MADRIX LUNA 8 MADRIX LUNA 16 1 2 Hardware Features This topic includes Important Notes ...

Page 6: ...read the provided MADRIX LUNA Technical Manual Quick Start Guide first Find it in your product box or download it from help madrix com Using A 3rd Party Controller MADRIX LUNA is a standard node for Art Net or Streaming ACN sACN Because of this you can use the device with applications consoles desks or controllers that are compatible with Art Net or Streaming ACN to distribute data via Ethernet ne...

Page 7: ...anently green Connected to Ethernet No data is sent or received over Ethernet Connected to USB No data is sent or received over USB Blinking green Communicating over Ethernet Sending or receiving data over Ethernet Communicating over USB Sending or receiving data over USB STATUS DMX IN DMX OUT Powered off DMX not connected or the device has no power DMX not connected or the device has no power Bli...

Page 8: ...eate a corresponding fixture where channel 4 and 5 are set up as Fixed channel using always a value of 0 On the other hand the console will always send a value of 0 for the first 3 channels of each fixture This will ensure that the data from the console will always provide the higher value on channels 4 and 5 while MADRIX 5 provides the color data Due to the automatic HTP merging of the device the...

Page 9: ...ase see safety instructions in the MADRIX LUNA Technical Manual Quick Start Guide 2 Connect MADRIX LUNA and your computer to the same Ethernet network 3 Assign correct network settings for your computer in the operating system Recommended default settings IP address 10 0 0 1 Subnet mask 255 0 0 0 4 Open your web browser and enter the IP address of MADRIX LUNA The built in web configuration tool wi...

Page 10: ...2 PART Device Configuration ...

Page 11: ...o all device settings Topics Of This Chapter Web Configuration Ethernet 2 1 Web Configuration Ethernet This topic includes Configuration Using A Web Browser Configuration Using A Web Browser When connected to Ethernet network you can easily configure MADRIX LUNA using the built in web configuration interface You have 2 options to access the web interface Both LUNA and your computer need to be in t...

Page 12: ...the back side of the device The web configuration page will be launched Now you have access to various information and settings B Using the MADRIX 5 Software Connect MADRIX LUNA and your computer to the same network Assign correct network settings for your PC in the Windows operating system Recommended default settings IP address 10 0 0 1 Subnet mask 255 0 0 0 Go to the menu Tools MADRIX Device Co...

Page 13: ... Part 2 Device Configuration 13 www madrix com MADRIX LUNA User Manual ...

Page 14: ...MX 1 4 8 16 This is the recommended setting when using one MADRIX LUNA If you are broadcasting data for a large number of Universes using Broadcast Mode instead of using Unicast Mode with MADRIX 5 or a 3rd party controller for example you can assign different DMX universes to each LUNA device with these settings Each MADRIX LUNA will then only receive data from the specific universe and send it to...

Page 15: ...horter Example continued Channels 1 to 100 are now removed and the frame has 412 channels in total Example Your fixture should start with DMX channel 7 In the ideal case you would set its DMX start address to 7 If your fixture somehow is set to channel 6 you could increase its start address by 1 Or you could shift the data that is sent by your device by 1 in order to change the data from channel 7...

Page 16: ... Of Network Data Timeout Allows you to specify the output settings should the device not receive data anymore for a specified DMX universe Choose from the following options Send The Last Received Frame Continually Send Black Frames Continually Stop Sending After Sending A Black Frame Stop Sending Network Output This section allows you to specify settings for DMX input which is sent out to the netw...

Page 17: ... to be sent out via Streaming ACN to IP address 293 255 1 0 Special Commands Reboot Reboot System Restarts the device completely The website will automatically be reloaded after a few seconds Reset Reset To Factory Default Settings Restores the original settings of the device Since this may change back the IP address to the original setting the website will automatically be reloaded after a few se...

Page 18: ... Part 2 Device Configuration 18 www madrix com MADRIX LUNA User Manual ...

Page 19: ...3 PART MADRIX 5 Software ...

Page 20: ...IX 5 Software MADRIX 5 Software License The MADRIX 5 Software license is not included and sold separately A MADRIX 5 KEY is necessary if you want to use output No separate license is required for DMX Input DMX IN Operating Modes You can mainly use 4 operating modes together with MADRIX 5 DMX OUT Via Ethernet Network Art Net DMX OUT Via Ethernet Network Streaming ACN sACN DMX OUT Via USB DMX IN Via...

Page 21: ...nt per LUNA 8 unit In total 8192 DMX channels can be sent per LUNA 16 unit You always have 1 DMX input port available per unit DMX IN In total 512 DMX channels can be received per unit 3 1 Output Art Net This topic includes DMX OUT Via Ethernet Network Art Net 1 Initial Configuration 2 Windows Network Settings 3 Fixture Patching In MADRIX 5 4 Activating Art Net 5 Adding Devices Automatically 6 Act...

Page 22: ...DRIX LUNA to your computer using network cabling It is highly recommended to only use Gigabit Ethernet network components network card switches etc Set up the corresponding settings in the Configuration Using A Web Browser 2 Windows Network Settings Art Net is a network based protocol MADRIX 5 will use the network card of your computer to send data It is required to set up the correct network sett...

Page 23: ...224 100 for example Please note Your devices and the sender such as the PC that runs MADRIX 5 need to have the same subnet mask Restart MADRIX 5 if you have changed the network settings in Windows while MADRIX 5 was running Example for PCs that are running MADRIX 5 3 Fixture Patching In MADRIX 5 Start MADRIX 5 Configure the virtual LED matrix using the Matrix Generator or Patch Editor ...

Page 24: ...r right corner 5 Adding Devices Automatically MADRIX 5 can automatically add your MADRIX LUNA devices Click MADRIX 5 will automatically search the network for connected MADRIX LUNA devices Devices that are found will appear in the list A number of entries will be created in the list for each LUNA device The Art Net standards only supports a maximum of 4 output ports per device Since LUNA 8 feature...

Page 25: ...wn for LUNA 4 Five entries will be shown for LUNA 16 6 Activating Devices Each of your MADRIX LUNA devices and its ports need to be activated By default they are still deactivated 4 ports will be shown for LUNA 4 plus an additional IN port 8 ports will be shown for LUNA 8 plus an additional IN port and 16 ports will be shown for LUNA 16 plus an additional IN port ...

Page 26: ... the menu Preferences Device Manager DMX Devices Keyboard shortcut F4 Select your devices and their ports in the list Right Mouse Click on the column State to set from Off to On indicated by green light OUT and IN are set by default for the corresponding ports and universes ...

Page 27: ...nder Preferences Device Manager DMX Devices When using your device as an output device set up Universe Right Mouse Click or Left Mouse Double Click on the column Universe and enter the required number This setting assigns a specific DMX universe of the Patch to the device or the port of the device Make sure to assign the correct universe according to your requirements Learn more Glossary By defaul...

Page 28: ...ndIdx2 Port 0 DMX 6 BindIdx2 Port 1 DMX 7 BindIdx2 Port 2 DMX 8 BindIdx2 Port 3 DMX 9 BindIdx3 Port 0 DMX 10 BindIdx3 Port 1 DMX 11 BindIdx3 Port 2 DMX 12 BindIdx3 Port 3 DMX 13 BindIdx4 Port 0 DMX 14 BindIdx4 Port 1 DMX 15 BindIdx4 Port 2 DMX 16 BindIdx4 Port 3 8 Frame Time Make sure that your device is still selected under Preferences Device Manager DMX Devices ...

Page 29: ...ort when Sync Mode is activated Learn more below 9 Optimized Frames Or Full Frames Make sure that your device is still selected under Preferences Device Manager DMX Devices Choose how to send data Right Mouse Click or Left Mouse Double Click on the column Frames to choose between Optimized and Full Per DMX512 standard MADRIX 5 only sends the number of DMX channels that is configured optimized fram...

Page 30: ...sage of synchronization commands packages for Art Net Your Art Net devices need to support this feature in order for it to work correctly All MADRIX hardware Art Net nodes support ArtSync Sync packages will be sent to all network cards for which corresponding Art Net nodes are created in the MADRIX 5 Software In addition you can choose between Post Sync default and Pre Sync By default the sync dat...

Page 31: ...et devices can be used in one network Reduced network traffic increases the performance and stability Disadvantage The network settings of all devices need to be 100 correct Unicast Mode is recommended in general Go to the menu Preferences Device Manager Art Net Keyboard shortcut F4 Art Net Select your device in the list Click A new window will open A Choose Send Unicast Mode to activate Unicast M...

Page 32: ...ing them switched off ArtAddress AcLedNormal Highlight Device Activates the highlight mode ArtAddress AcLedLocate Select one or more interfaces and click the button The corresponding status indicators of the selected interfaces will flash for a better identification or tests This makes it easier to see them on site stage It considerably speeds up the procedure of programming or testing the selecte...

Page 33: ...ions General 3 2 Output sACN This topic includes DMX OUT Over Ethernet Network Streaming ACN sACN 1 Initial Configuration 2 Windows Network Settings 3 Fixture Patching In MADRIX 5 4 Activating Streaming ACN 5 Activating Devices 6A Configuration Of Single Devices 6B Configuration Of Multiple Devices 7 Frame Time 8 Optimized Frames Or Full Frames DMX OUT Over Ethernet Network Streaming ACN sACN You ...

Page 34: ... sets up Streaming ACN network settings for you MADRIX 5 supports multicast Streaming ACN Data is automatically sent to all corresponding sACN devices in the network Unicast is also supported You only need a computer with a network card and a valid IP address You do not have to change the IP address settings in Windows for Streaming ACN The IP address range for sACN devices is 239 255 X X accordin...

Page 35: ...select the correct network adapter that will be used for Streaming ACN The IP address and Subnet mask label should help you select the correct adapter It is not necessary to change any of these networks settings ACN Device Count Set up how many you are going to use MADRIX LUNA requires 4 8 or 16 sACN devices per unit This is the total amount of devices Please set the exact number of devices you ar...

Page 36: ...n the network Interfaces can detect this unique ID and can be configured to receive data from this particular device Please note that the ACN interface must support this feature Do not change the ACN CID unless you are an experienced user Click OK to close the window 5 Activating Devices Each of the ports need to be activated if that is not already the case Go to the menu Preferences Device Manage...

Page 37: ...nected please use the different universes of different devices to identify them in the Device Manager Universe Defines which universe of your MADRIX 5 Patch is sent to this particular device Right Mouse Click on the column Universe in order to enter a different number 6A Configuration Of Single Devices Select a device in the list and click ...

Page 38: ...Source Name Allows you to set up a specific name for the device This name is send via network as well Therefore interfaces may be able to retrieve this name and can be configured to receive data from this source If you are using the default name MADRIX U X the universe will automatically be displayed in the name represented by X 1 2 3 etc ...

Page 39: ...nly if it malfunctions data will be automatically received from PC 2 Data will always be received from the device with the highest priority Please note that the ACN device must support this feature ACN Protocol Automatically selects the ANSI 2009 standard Use Multicast ACN Multicast IP Address Displays the IP address of the device as automatically assigned by MADRIX 5 according to the Streaming AC...

Page 40: ... confirm your changes 7 Frame Time Make sure that your device is still selected under Preferences Device Manager DMX Devices Set up the frame time for your device Right Mouse Click or Left Mouse Double Click on the column ms FPS and enter the required number The frame time in milliseconds ms affects the frame rate The frame rate specifies how fast data is sent to the device or received from it in ...

Page 41: ...annels on a DMX universe only 312 DMX channels will be sent with every single frame on this universe Activate Full Frames if devices should always send full frames on a particular universe instead of optimized frames Sending full frames means that always the full 512 DMX channels of a DMX universe will be sent with every frame even when you are using less than 512 channels on the universe Activati...

Page 42: ...1 4 8 16 Connect power to MADRIX LUNA Please see safety instructions in the MADRIX LUNA Technical Manual Quick Start Guide Connect MADRIX LUNA to your computer via USB Use the provided USB cable Make sure to check the power management options of Windows Learn more PC Power Management 2 Fixture Patching In MADRIX 5 Start MADRIX 5 Configure the virtual LED matrix using the Matrix Generator or Patch ...

Page 43: ...evices Go to the menu Preferences Device Manager DMX Devices Keyboard shortcut F4 Your LUNA devices and all of their ports 4 8 16 output ports 1 input port will appear in the list If your devices are not in the list click In the screenshot below one LUNA 8 is connected By default all output ports are activated State On ...

Page 44: ...ration Of DMX Output Make sure that your devices are still selected under Preferences Device Manager DMX Devices When using your device as an output device set up Universe Right Mouse Click or Left Mouse Double Click on the column Universe and enter the required number This setting assigns a specific DMX universe of the Patch to the device or the port of the device Make sure to assign the correct ...

Page 45: ... be automatically set to the same value for all output ports 7 Optimized Frames Or Full Frames Make sure that your device is still selected under Preferences Device Manager DMX Devices Choose how to send data Right Mouse Click or Left Mouse Double Click on the column Frames to choose between Optimized and Full Per DMX512 standard MADRIX 5 only sends the number of DMX channels that is configured op...

Page 46: ...n connect MADRIX LUNA via Ethernet network directly or indirectly to the network card of your computer that runs the MADRIX 5 Software Data is sent into the LUNA via DMX IN XLR and from the LUNA to MADRIX 5 via Ethernet network 1 Initial Configuration Connect your external DMX controller to the DMX IN port of MADRIX LUNA Connect MADRIX LUNA to power Please see safety instructions in the MADRIX LUN...

Page 47: ...ndividual IP address in the following IP address range 2 0 0 1 2 255 255 254 or 10 0 0 1 10 255 255 254 Set up the corresponding Subnet mask 255 0 0 0 Via factory default settings MADRIX LUNA devices will have an IP address in the 10 x x x network range such as 10 206 224 100 for example Please note Your devices and the sender such as the PC that runs MADRIX 5 need to have the same subnet mask Res...

Page 48: ...network for connected MADRIX LUNA devices Devices that are found will appear in the list A number of entries will be created in the list for each LUNA device The Art Net standards only supports a maximum of 4 output ports per device Since LUNA 8 features 8 ports plus 1 IN port 3 list items are created in MADRIX 5 for example Two entries will be shown for LUNA 4 Five entries will be shown for LUNA ...

Page 49: ... Part 3 MADRIX 5 Software 49 www madrix com MADRIX LUNA User Manual 5 Configuration Of Art Net Input Select your LUNA input device in the list Universe IN ...

Page 50: ...ttings in the Web Configuration or MADRIX Device Configuration window if required If you have changed the settings enter the exact same Art Net universe here Activate Receive Direct IP Mode and enter the IP Address of your MADRIX LUNA Confirm with Apply E g 10 206 224 14 You can also activate Receive Broadcast Mode In this mode MADRIX 5 will receive any DMX data that is sent in the network on this...

Page 51: ... You need to activate the Art Net input device It is still deactivated Go to the menu Preferences Device Manager DMX Devices Keyboard shortcut F4 Select the LUNA input device in the list Right Mouse Click on the column State to set from Off to On for data input indicated by green light IN is automatically activated ...

Page 52: ...ght Mouse Click on the column ms FPS and and a number The higher the frame time in milliseconds the lower the frame rate will be in Frames Per Second The lower the frame time the higher the FPS will be The default frame time is 30 7 Activating DMX Input Go to the menu Preferences Device Manager DMX Input ...

Page 53: ...o 8 are listed If you wish to increase the number of DMX IN universes you can change the setting under Options Peformance Choose your DMX IN Device in the section Device Select the Art Net input device via its IP address Art Net input is now activated MADRIX 5 can already receive DMX data Now choose how to use incoming data as explained below ...

Page 54: ...this data for example for Scripts and Macros If you want to monitor incoming signals select your DMX universe DMX device in the list and click Mapping Use Mapping if you want to route incoming DMX signals through MADRIX 5 to your output DMX Thru First select your device in the list Activate Mapping This feature maps incoming data to the specified DMX universe and channels ...

Page 55: ... DMX channel of the output DMX universe MADRIX 5 should use Use HTP Activates the Highest Takes Precedence feature You can map incoming data to a DMX address range that MADRIX 5 already controls Use HTP and MADRIX 5 will compare incoming values with the DMX data it sends to the DMX output As a result MADRIX 5 will only use the highest of both values on a particular channel and send it to the outpu...

Page 56: ... Part 3 MADRIX 5 Software 56 www madrix com MADRIX LUNA User Manual ...

Page 57: ... Remote Editor Allows you to modify a configuration or create a new configuration Start Address Defines on which particular DMX channel the protocol should start The whole protocol will be mapped to this new address area DMX Watcher Opens the DMX Watcher to monitor your DMX output or input Trigger Use Trigger if you want to use incoming signals for the MADRIX 5 TRI Effects First select your device...

Page 58: ...n a MADRIX 5 TRI Effect the corresponding port Value Range Defines the range of incoming DMX values that can be used as trigger signal The minimum and default value is 1 The maximum and default value is 512 Assign Minimum Value Automatically assigns the minimum value when using the controller Click Assign and use the control on your controller for the minimum value and the value will be set automa...

Page 59: ...n 2 Windows Network Settings 3 Activating Streaming ACN 4 Enabling Input 5 Configure Your Device 6 Enable DMX IN 7 sACN Input DMX IN Via Ethernet Network Streaming ACN sACN You can connect MADRIX LUNA over Ethernet network to the network card of your computer that runs the MADRIX 5 Software Data is sent to the LUNA via the DMX IN port and from the LUNA to the MADRIX 5 via Ethernet network 1 Initia...

Page 60: ...N specifications Even if your sACN devices are set to a different IP address range you may try the connection from MADRIX 5 to your devices Make sure that your Firewall does not block data of the 239 255 X X IP address range Check the settings of the Windows Firewall Learn more Tips Microsoft Windows Networks USB 3 Activating Streaming ACN Go to the menu Preferences Options Devices Network Keyboar...

Page 61: ... Every single ACN device has such a unique ID When using Streaming ACN your MADRIX 5 Software is one of those devices When you start MADRIX 5 for the first time this ID will be generated automatically for you From this point onwards it will be used on your PC With this ID your MADRIX 5 Software can be easily identified in the network Interfaces can detect this unique ID and can be configured to re...

Page 62: ...olumn OUT IN to set to IN for data input if you wish to receive incoming data through this device In DMX IN mode you will not be able to select the ACN protocol MADRIX 5 will automatically select the correct protocol version Note If you are loading a MADRIX 5 Setup please check if the number of ACN devices in your setup corresponds with the number that is activated The Setup stores the number of d...

Page 63: ...ceive data from this source If you are using the default name MADRIX U X the universe will automatically be displayed in the name represented by X 1 2 3 etc ACN Universe Defines the DMX universe from which data is received Set up the same universe that is set up in your MADRIX LUNA according to the Web Configuration By default MADRIX LUNA sends input data to network universe 256 You can change the...

Page 64: ... the menu Preferences Device Manager DMX Input Select your preferred DMX Universe in the list By default DMX universe 1 to 8 are listed If you wish to increase the number of DMX IN universes you can change the setting under Options Performance Choose your DMX IN Device in the section Device ...

Page 65: ... choose how to use incoming data as explained below 7 sACN Input Data At this point MADRIX 5 is now already receiving any incoming data You can now use this data for example for Scripts and Macros If you want to monitor incoming signals select your DMX universe DMX device in the list and click Mapping Use Mapping if you want to route incoming DMX signals through MADRIX 5 to your output DMX Thru Fi...

Page 66: ...h output DMX universe MADRIX 5 should map the specified range of incoming channels Start At Channel Defines the first DMX channel of the output DMX universe MADRIX 5 should use Use HTP Activates the Highest Takes Precedence feature You can map incoming data to a DMX address range that MADRIX 5 already controls Use HTP and MADRIX 5 will compare incoming values with the DMX data it sends to the DMX ...

Page 67: ...e configuration Open Loads a previously saved MADRIX 5 DMX Remote Configuration file of the file type mdrx Protocols Choose from a pre configured protocol configuration DMX IN Remote Editor Allows you to modify a configuration or create a new configuration Start Address Defines on which particular DMX channel the protocol should start The whole protocol will be mapped to this new address area ...

Page 68: ...ger Use Trigger if you want to use incoming signals for the MADRIX 5 TRI Effects First select your device in the list Activate Trigger Port Defines the port Port 1 8 that is assigned to this DMX IN Device MADRIX 5 allows you to send trigger signals from up to 8 different devices 8 ports and assign a MADRIX 5 TRI Effect the corresponding port ...

Page 69: ...ick Assign and use the control on your controller for the minimum value and the value will be set automatically in the MADRIX 5 Software Assign Maximum Value Automatically assigns the maximum value when using the controller Click Assign and use the control on your controller for the maximum value and the value will be set automatically in the MADRIX 5 Software 3 6 Input USB This topic includes DMX...

Page 70: ... to the DMX IN port of MADRIX LUNA Connect MADRIX LUNA to power Please see safety instructions in the MADRIX LUNA Technical Manual Quick Start Guide Connect MADRIX LUNA to your computer via USB Use the provided USB cable Make sure to check the power management options of Windows Learn more PC Power Management 2 Enabling Drivers In MADRIX 5 Go to the menu Preferences Options Devices USB Keyboard sh...

Page 71: ...ating Devices Go to the menu Preferences Device Manager DMX Devices Keyboard shortcut F4 Your LUNA devices and all of their ports 4 8 16 output ports 1 input port will appear in the list If your devices are not in the list click In the screenshot below one LUNA 8 is connected ...

Page 72: ...ist Right Mouse Click on the column State to set from Off to On indicated by green light IN is automatically activated If required change the frame time Right Mouse Click on the column ms FPS and and a number The higher the frame time in milliseconds the lower the frame rate will be in Frames Per Second ...

Page 73: ...30 4 Activating DMX Input Go to the menu Preferences Device Manager DMX Input Select your preferred DMX Universe in the list By default DMX universe 1 to 8 are listed If you wish to increase the number of DMX IN universes you can change the setting under Options Performance Choose your DMX IN Device in the section Device Select MADRIX LUNA DMX IN ...

Page 74: ...ata as explained below 5 DMX IN Data At this point MADRIX 5 is now already receiving any incoming data You can now use this data for example for Scripts and Macros If you want to monitor incoming signals select your DMX universe DMX device in the list and click Mapping Use Mapping if you want to route incoming DMX signals through MADRIX 5 to your output DMX Thru ...

Page 75: ...hannels To Universe Defines onto which output DMX universe MADRIX 5 should map the specified range of incoming channels Start At Channel Defines the first DMX channel of the output DMX universe MADRIX 5 should use Use HTP Activates the Highest Takes Precedence feature You can map incoming data to a DMX address range that MADRIX 5 already controls Use HTP and MADRIX 5 will compare incoming values w...

Page 76: ...xplained below or create your own remote configuration Open Loads a previously saved MADRIX 5 DMX Remote Configuration file of the file type mdrx Protocols Choose from a pre configured protocol configuration DMX IN Remote Editor Allows you to modify a configuration or create a new configuration Start Address Defines on which particular DMX channel the protocol should start The whole protocol ...

Page 77: ...ser Manual will be mapped to this new address area DMX Watcher Opens the DMX Watcher to monitor your DMX output or input Trigger Use Trigger if you want to use incoming signals for the MADRIX 5 TRI Effects First select your device in the list Activate Trigger ...

Page 78: ...sed as trigger signal The minimum and default value is 1 The maximum and default value is 512 Assign Minimum Value Automatically assigns the minimum value when using the controller Click Assign and use the control on your controller for the minimum value and the value will be set automatically in the MADRIX 5 Software Assign Maximum Value Automatically assigns the maximum value when using the cont...

Page 79: ...4 PART Technical Support ...

Page 80: ...es 4 1 Firmware Updates This topic includes Overview Available Firmware Updates Overview It is highly recommended to update the firmware should a new firmware version become available Available Firmware Updates Version Highlights LUNA Firmware 1 00 4547 MADRIX Version MADRIX 3 0 Release Date July 2013 Initial firmware release ...

Page 81: ... network settings with the next start when a Subnet Mask higher than 255 255 255 0 was set up Fixed issues with sending out data when receiving Art Net data from two sources Fixed an issue that only used the last of DMX output ports to send out data when several ports had been assigned the same Art Net universe LUNA Firmware 1 04 5298 MADRIX Version MADRIX 3 3a Release Date December 2014 Fixed an ...

Page 82: ... sending data output in case of data connection loss only available in the web configuration tool Send The Last Received Frame Continually Send Black Frames Continually Stop Sending After Sending A Black Frame Stop Sending Increased the minimum output frequency that is sent on each port from 10 FPS to 20 FPS in order to ensure functionality with lighting fixtures that are not functioning well with...

Page 83: ...ded support for Streaming ACN sACN Added a Channel Offset for each output port For every single universe a single ArtPollReply packet is being sent to reply to Art Net polls 3841 Web configuration page Universes are now shown in hexadecimal notation and Art Net Net switch sub net switch notation in the Network Universe tooltips Fixed an issue that did continue to send the last frame that was recei...

Page 84: ...vice to factory default settings 7446 LUNA Firmware 2 02 7297 MADRIX Version MADRIX 5 4e Release Date October 2021 During normal operation quickly pressing the Reset button now sends an Art Net PollReply and a MADRIX PollReply for device discovery 7008 Improved and streamlined how the device replies to polls with Unicast Directed Broadcast or Limited Broadcast 7007 Fixed a critical issue that coul...

Page 85: ... www madrix com MADRIX LUNA User Manual LUNA Firmware 2 05 7300 MADRIX Version MADRIX 5 4h Release Date April 2022 Fixed a critical issue that recognized MADRIX LUNA 4 and MADRIX LUNA 16 only as MADRIX LUNA 8 in certain cases 8275 ...

Page 86: ...5 PART General ...

Page 87: ... as well voxel mapping That means MADRIX 5 also allows you to control real 3D LED matrices This approach is fundamentally different to the 3D projections or the physical layout of 2D surface areas that are widely known nowadays Art Net Art Net is a communication protocol that allows to distribute DMX512 data over Ethernet network Often so called Art Net nodes then act as Ethernet to DMX512 convert...

Page 88: ...data DMX IN refers to DMX512 input which you can receive in MADRIX 5 DMX Channel A total of 512 DMX channels is available per DMX universe Each DMX channel is an individual control channel Valid values range from 0 to 255 with a total of 256 values DMX Universe A DMX universe contains 512 DMX channels and represents 1 DMX line To control more than 512 DMX channels more than 1 DMX universes need to...

Page 89: ... data out but at the same time data can be sent to the software That means data is sent to the MADRIX PC through various means mostly USB or network MADRIX 5 can then be controlled remotely by you or you can merge or use incoming signals etc IP Address Is an identifier for devices that enables network communication When using network protocols it needs to be set up for each individual sender or re...

Page 90: ...portantly you need to configure which output method MADRIX 5 should use in order to control your LED products Philips Hue Is a proprietary range of products including communication protocol for personal wireless lighting made by Philips Lighting Pixel A pixel refers to one lighting point When using RGB LEDs one pixel usually includes 1 or 2 red LEDs 1 blue LED and 1 green LED 1 control channel is ...

Page 91: ... 5 to recipients in the network Subnet Mask Is a technical grouping mechanism for network devices When using network protocols it needs to be set up for each sender or recipient in the network for correct data routing Virtual LED Matrix MADRIX 5 needs to know how your LED installation looks like and which fixtures you want to use You can use the Matrix Generator or the Patch for this task In the e...

Page 92: ... Layout XLR connectors are used for DMX512 There are different types 5 Pin Female 5 Pin Male Pin Assignment 3 Pin Female 3 Pin Male 1 Ground 2 Data 3 Data 4 Spare 5 Spare 5 2 PC Power Management This topic includes Why Is Power Management Important Usage Activate High Performance How To Change USB Power Settings Why Is Power Management Important We strongly recommend to deactivate all power saving...

Page 93: ...tivated Usage Make sure to set up power saving settings especially if you are using A MADRIX KEY USB dongle MIDI controllers via USB USB hardware interfaces such as MADRIX NEO A notebook laptop to run MADRIX 5 Additionally Make sure to change the USB power settings Especially for notebooks we recommend to activate the High performance power plan Activate High Performance This setting will make sur...

Page 94: ... Part 5 General 94 www madrix com MADRIX LUNA User Manual How To Change USB Power Settings In Windows 10 select Start Windows System Control Panel Power Options Change plan settings ...

Page 95: ... Part 5 General 95 www madrix com MADRIX LUNA User Manual Click Change advanced power settings ...

Page 96: ...gs that might interrupt the operation as required 5 3 Tips Microsoft Windows Networks USB This topic includes Error When Saving Files USB The Windows Firewall Working With Ethernet Networks Changing The Priority Of Network Adapters Working With Files Operating System Security Up To Date Drivers Windows Restart Shut Down Monitoring Computer Performance ...

Page 97: ...form a right mouse click on the MADRIX exe or a shortcut to the MADRIX 5 Software and choose Run as administrator Note You need to have access to the administrator account i e password Logging in as administrator grants extensive rights for any computer changes If you are not familiar with Windows or computers please seek advice Choose A Different Directory When you are experiencing issues and run...

Page 98: ...Management The Windows Firewall Correct Settings The primary purpose for the Windows Firewall or any other firewall is to block any unwanted incoming or outgoing data and access But this can lead to problems when data that should go through is automatically blocked MADRIX 5 will automatically set the correct firewall settings for you during the installation process Please follow the steps below if...

Page 99: ...o confirm Not selecting both options can cause problems with network communication Resetting The Settings If you have already chosen the wrong options MADRIX 5 you can delete the settings and choose again In Windows 10 go to Start Windows System Control Panel Windows Defender Firewall Advanced settings Inbound Rules ...

Page 100: ...madrix com MADRIX LUNA User Manual Select and delete any entries relating to MADRIX 5 e g madrix exe MADRIX music makes the light MADRIX LIGHTING CONTROL With your next start of MADRIX 5 select both options as described above ...

Page 101: ...k based products and MADRIX 5 for example Art Net KiNET sACN etc you will have to set up the IP address of your network card in Windows Learn how to set it up here In Windows 10 go to Start Windows System Control Panel Network and Sharing Center Change adapter settings Local Area Connection Properties Internet Protocol Version 4 TCP IPv4 Properties ...

Page 102: ... Part 5 General 102 www madrix com MADRIX LUNA User Manual ...

Page 103: ... Part 5 General 103 www madrix com MADRIX LUNA User Manual ...

Page 104: ...f this user guide e g 10 0 0 1 You only have to enter the numbers Subnet mask Sets up the Subnet mask for this computer This is an important part of the network settings just as the IP address A Subnet mask has 4 parts Enter the complete address as explained in the specific chapter of this user guide e g 255 0 0 0 You only have to enter the numbers OK Click to save your settings Make also sure to ...

Page 105: ...ompatible network settings Using several devices in a network does not mean that all should have the same IP address That will not work Instead follow these rules Set up all devices within the same IP address range but never with the same IP address for example MADRIX PC 10 204 226 101 and Art Net node 10 204 226 102 Set up all devices with the same Subnet mask e g 255 0 0 0 If recommended set up ...

Page 106: ... Part 5 General 106 www madrix com MADRIX LUNA User Manual ...

Page 107: ... Part 5 General 107 www madrix com MADRIX LUNA User Manual 2 Press Alt on your keyboard A menu appears at the top which is otherwise hidden 3 Go to Advanced Advanced Settings A new window opens ...

Page 108: ... the first and prioritized adapter 6 Click OK to confirm 7 Restart your computer Working With Files When working with computers in general you should be aware that any digital data is sensitive and prone to failure and hardware errors We recommend to save regularly when creating a show in MADRIX 5 to make backup copies of your show files from time to time MADRIX 5 Setup files to make backup copies...

Page 109: ...mong others this may include drivers for Processor Graphics Card USB Capture Card Sound Audio Card Video Codecs Windows Restart Shut Down According to the requirements of Windows MADRIX 5 will behave in the following way MADRIX 5 will be closed instantly when you trigger a Restart or Shut Down of Windows If you have not saved any changes yet you may be provided the chance and a short time frame 30...

Page 110: ...dows allows you to monitor the overall performance of your computer Press Ctrl Alt Del and choose Start Task Manager German shortcut Strg Alt Entf A new window opens Task Manager Go to Performance You can now monitor the CPU Usage as well as the Memory usage MADRIX 5 has its own monitoring tools ...

Page 111: ...rs www madrix com support download User Guides Online And Downloadable PDF help madrix com Hardware Technical Manuals Quick Start Guides Downloadable PDF help madrix com Online Forum www madrix com support forum Software Release Notes www madrix com products software releases Online Text Tutorials help madrix com tutorials html index html Video Tutorials https www madrix com training video tutoria...

Page 112: ...6 PART Legal ...

Page 113: ...topic includes Introduction Topics Of This Chapter Introduction Legal includes all legal documents and information including copyright and more Topics Of This Chapter Imprint And Copyright 6 1 Imprint And Copyright This topic includes Company And Address Copyright Credits ...

Page 114: ...trademark of inoage GmbH All other company names and or product names are trademarks and or entered trademarks of their respective holders The product might not always be conforming to the presentation features and performances Technical data can differ slightly depending on the operating system and the chosen hardware We withhold the option of changes without notification inoage GmbH does not giv...

Page 115: ...ccur through the usage of the product through the serviceability through abuse happenings circumstances or actions that we have no influence on No matter if the damages were caused by the holder of the product or a third person Credits Art Net Designed by and Copyright Artistic Licence Holdings Ltd Other product and company names terms or trade marks are the property of their respective holders ...

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