
Errors, Sources and Solutions
43
Spectrophotometer
NANOCOLOR
®
Advance 1.0, 11.2020
16. Errors, Sources and Solutions
Depending on the operating status, different messages can be
displayed. The source of the error can be either an operating error
or a malfunction of the device.
In case of recurring errors contact MACHEREY-NAGEL.
Error
Source
Solution
The device does not start
The battery is empty and the device is not
connected to a power source.
Connect the device to a power source. Charge
the battery of the device.
Wavelength is outside the permitted
range (340–800 nm)
The wavelength range of the device extends
from 340–800 nm.
Enter a wavelength within the range of
340–800 nm.
Data cannot be exported
The connected data storage is damaged.
Reconnect the data storage and repeat the
data export.
Initialization error
The device was not successfully initialized.
Restart the device. Contact the technical
customer service.
Absorbance > 3.5 Abs
The measured absorbance is higher than 3.5
Abs.
Dilute the sample and repeat the measurement.
Check the use of a cuvette with a shorter path
length.