M-SYSTEM WARRANTY
1. What is covered.
M-System Co., Ltd. (“M-System”) warrants, only to the original
purchaser of new M-System products purchased directly from
M-System, or from M-System’s authorized distributors or resel-
lers, for its own use not for resale, that the M-System products
shall be free from defects in materials and workmanship and
shall conform to the specifications set forth in the product cata-
logue applicable to the M-System products for the Warranty
Period (see Paragraph 5 below for the Warranty Period of each
product).
THE ABOVE WARRANTY IS THE ONLY WARRANTY AP-
PLICABLE TO THE M-SYSTEM PRODUCTS AND IS IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WAR-
RANTIES OF MERCHANTABILITY OR OF FITNESS FOR A
PARTICULAR PURPOSE.
2. What is not covered.
This warranty does not cover any M-System product which
has been: (1) modified, altered or subjected to abuse, misuse,
negligence or accident; (2) improperly installed or installed in
conjunction with any equipment for which it was not designed;
or (3) damaged or destroyed by disasters such as fire, flood,
lightning or earthquake.
In no event shall M-System be liable for any special, incidental,
consequential or other damages, costs or expenses (including,
but not limited to, loss of time, loss of profits, inconvenience or
loss of use of any equipment).
3. Remedies.
If a defective product is returned to M-System in accordance
with the procedures described below, M-System will, at its sole
option and expense, either: (1) repair the defective product;
(2) replace the defective product; or (3) refund the purchase
price for the defective product paid by the purchaser. Except
as otherwise provided by applicable state law, these remedies
constitute the purchaser’s sole and exclusive remedies and
M-System’s sole and exclusive obligation under this warranty.
4. Warranty Procedure.
If the purchaser discovers a failure of the M-System products
to conform to the terms of this warranty within the Warranty
Period, the purchaser must promptly (and, in any event not
more than 30 days after the discovery of such failure) notify
the relevant party as described below either by telephone or in
writing at the below address to obtain an Authorized Return (AR)
number and return the defective product to the relevant party.
The designated AR number should be marked on the outside
of the return package and on all correspondence related to the
defective product. The purchaser shall return, at purchaser’
s expense, defective products only upon receiving an AR
number. In order to avoid processing delays, the purchaser
must include: copies of the original purchase order and sales
invoice; the purchaser’s name, address and phone number;
the model and serial numbers of the returned product; and a
detailed description of the alleged defect.
5. Warranty Period.
Signal Conditioner: 36 months from the date of purchase.
M-Rester:
12 months from the date of purchase.
Valve Actuator:
18 months from the date of shipment
from M-System or 12 months from
the date of its installation, whichever
comes first.
Other Products:
36 months from the date of purchase.
M-SYSTEM CO., LTD.
5-2-55, Minamitsumori, Nishinari-ku,
Osaka 557-0063 JAPAN
Phone: (06) 6659-8201
Fax: (06) 6659-8510
E-mail: [email protected]
