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Procedures Troubleshooting

5

MDW 9031/9031DCP Wireless Pocket Phone Installation and Use

503-801-166

Issue 3 October 1999

113

Volume is too low at
any setting and there is
noise on the line.

Handset or radio module is not
working properly.

Connection between the radio module
and the communications system
switch/control unit is incorrect.

Telephone line may be producing
noise.

Place the handset in Wireless Test
Mode and determine the signal
strength and voice quality as
described in Chapter 3. Use the
Close-Up Test described in
“Performance/Range Test in
Wireless Test Mode” in Chapter 3.

Check the connection between the
radio module and the
communications system
switch/control unit as described in
Chapter 2.

Report line trouble to your local
phone company.

Your business has two
or more wireless phones
installed and all
handsets seem to have
developed interference
problems at the same
time.

There was a recent occurrence of
lightning or a power failure.

1

Unplug the carrier(s) power
cord(s) from the electrical
outlet.

2

Wait 15 seconds, then repower
the carrier(s) in order, from left
to right.

You are on a call and
you hear radio
interference when
another call rings.

Communications system in key mode
has all lines set to ring. An incoming
call “wakes up” all of the other radio
modules at the same time to ring the
other phones.

Refer to Chapter 6, “MDW
9031/9031DCP Pocket Phone
Compatibility,” to reset line ringing
options.

Voice quality for a call
in progress degrades for
more than 6 seconds
(PARTNER, PARTNER
Plus, PARTNER II,
PARTNER Advanced
Communications
System in key mode,
MERLIN, MERLIN
Plus, and MERLIN II
Systems only).

Line ringing options are incorrectly
set for extensions with radio modules
in the first expansion carrier.

Refer to Chapter 6, “MDW
9031/9031DCP Pocket Phone
Compatibility,” to reset line ringing
options.

Symptom

Possible Causes

Possible Solutions

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Summary of Contents for MDW 9031

Page 1: ...503 801 166 Comcode 108626532 October 1999 Issue 3 TransTalk 9000 Digital Wireless System MDW 9031 9031DCP Wireless Pocket Phone Installation and Use ...

Page 2: ...Copyright 1999 by Lucent Technologies All rights reserved For trademark regulatory compliance and related legal information see the Copyright and Legal Notices section ...

Page 3: ...or the security of your system There may be a risk of toll fraud associated with your telecommunications system You are also responsible for programming and configuring your equipment to prevent unauthorized use Your system administrator should read all documents provided with this product to fully understand the features that can introduce the risk of toll fraud and the steps that can be taken to...

Page 4: ...GEND System Consultation charges may apply In the continental U S call 1 800 225 7585 if you need assistance when installing the Model 117A4 Carrier to use your MDW 9031 9031DCP Wireless Pocket Phone with a DEFINITY System or contact the Lucent Customer Care Center at 1 800 242 2121 Consultation charges may apply For all other systems follow the procedure you normally use to obtain support for you...

Page 5: ...r Radio Modules and Carriers 12 Radio Module Switch Wiring 12 Key Components 13 Positioning a Radio Module or Carrier s 15 Installing a Single Radio Module 17 Single Radio Module Installation Self Test 20 Understanding Carriers 21 Understanding Your Model 117A3 Carrier 21 Understanding Your Model 117A4 Carrier 27 Installing a Single Carrier 30 Installing a Single Carrier on a Shelf or Desk 31 Inst...

Page 6: ...d Select Buttons 71 Handset Display with Backlighting 72 Volume Control 75 Carrying Your Pocket Phone 75 Antenna 77 Changing the Handset Settings 77 Test Modes 82 Using Local Test Mode 82 Using Wireless Test Mode 83 Waking Up the Phone 87 Making a Call 88 Answering a Call 88 Manually Selecting a Line or Programmed Button 88 Preselecting a Line 89 Accessing Certain Voice Mail Systems with a DEFINIT...

Page 7: ... System Compatibility 123 MDW 9031DCP Compatibility 135 Programming and Call Handling Instructions 135 Programming Features for DEFINITY Systems 135 Communications System Compatibility 135 Appendix A Warranty and Repair Information 141 Lucent Technologies Limited Warranty and Limitation of Liability 141 Limitation of Liability 142 Repair Information 142 In Warranty Repairs 142 Post Warranty Repair...

Page 8: ...Contents MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 vi Issue 3 October 1999 ...

Page 9: ... with your communications system through a matching radio module not through the battery charger where the handset sits for charging Each handset can be used only with the radio module packaged with the handset The handset and the radio module each have the same unique security code and serial number on the bottom of the radio module and inside the battery compartment of the handset to identify th...

Page 10: ...phones Code 7815H05A MDW 9031 phones Code 7815H06A MDW 9031DCP phones Code 7815H08A MDW 9031 Dual Zone Code 781507A Note You can use Code 7815H phones together with other phones only in a Model 117A3 or Model 117A4 single carrier installation MDW 9031DCP Dual Zone Code 781509A If you have multiple Model 117A3 or Model 117A4 System Expansion Carriers or both Multiple 5 Max Carrier Installation Note...

Page 11: ... The MDW 9031 9031DCP provides Redial Hold Mute Transfer and Conference buttons and allows you to program additional features on unused line buttons Privacy Information The MDW 9031 9031DCP Pocket Phone is designed to protect the privacy and security of your voice conversation The phone uses continuously changing radio frequencies and digital encoding techniques to make it impossible for eavesdrop...

Page 12: ...escribed in the Copyright and Legal Notices at the beginning of this book POWER RADIO PASS SPAREHANDSET REFRESH AB 23 4 6 5 MSG 212 555 1212 ON 78 CD 1 On Off Feat P Conf GHI PQRS OPER Trans Hold Redial 1 2 4 JKL ABC 3DEF 5 MNO 6 TUV 8 0 WXYZ 9 7 Mute Handset Battery Charger 14 foot 4 2 m Telephone Line Cord Battery Pack Standard Battery Pack Carrying Clip Wall Spacers 2 8 inch 0 5 m Lanyard 11 fo...

Page 13: ... Ordering Replacement and Optional Parts in Chapter 4 Radio Module 11 foot 3 4 m Power Cord AC Adapter Rubber Feet 4 Philips Head Wood Screws 2 Wall Mounting Plate Philips Head Wood Screws 4 117A3 Carrier or 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTION USEONLY AT TCABLE PN847667896 IN OUT OUTOFSYNC 117A4 Carrier Carrier Assembly 25 foot 7 6 m Power Cord and Standard AC Adapter Expansion Cable 6 f...

Page 14: ...9 hours of talk time when fully charged You can store the extra battery pack in the spare battery compartment of the battery charger Then when the battery pack in the handset is low you can switch battery packs To help you answer calls an optional Supra 9031 headset or a Radium over the ear headset can be attached to a quick disconnect adapter cord which you can insert into the connector on the bo...

Page 15: ... clean your phone wipe the outside housing with a soft dust free cloth If absolutely necessary you may use a cloth slightly dampened with a mild soap and water solution Dry quickly with a soft cloth CAUTION Your phone contains sensitive electronic parts Never submerge it in any kind of liquid and never use liquid or aerosol cleaners detergents alcohols solvents abrasive cleaners or an excessive am...

Page 16: ...et directly over the pacemaker implant when the phone is on and ready to receive a call and by holding it to the ear opposite the side of the body where the pacemaker is implanted when using the phone They should consult their physicians or medical device manufacturers to determine if additional precautions are necessary Hearing Aid Compatibility Most electronic equipment such as equipment in hosp...

Page 17: ...us environments Unplug this product from wall outlets and telephone jacks before cleaning Clean exposed parts with a soft damp cloth Do not use liquid or aerosol cleaners Unplug this product from the wall outlet remove the telephone line cord from the modular wall jack or communications system switch control unit and refer servicing to qualified service personnel under the following conditions Whe...

Page 18: ...e network interface Use caution when installing or modifying telephone lines Install this product securely on a stable surface Damage may result if the product falls Never place this product near or over a radiator or heat register Slots and openings in the housing and the back or bottom are provided for ventilation To protect the housing from overheating these openings must not be blocked or cove...

Page 19: ...et Check below before connecting this equipment AC Outlet Check Have a qualified electrician check all of the outlets into which the MDW 9031 9031DCP radio modules or carriers as well as the communications system switch control unit will be plugged The electrician should check that the hot neutral and ground wires are properly connected to the outlet by using a circuit tester The outlet can also b...

Page 20: ...reless Test Mode in Chapter 3 5 Choose one of the following paths depending upon which components you are installing If you are installing a single radio module go to Installing a Single Radio Module If you are installing one or more carriers from two to 24 radio modules go to Understanding Carriers Note The illustrations in this chapter depict PARTNER System hardware your hardware may differ from...

Page 21: ...sponding handset The matching sets are identified by a serial number located on the bottom of the radio module and in the battery compartment of the handset CAUTION A carrier Model 117A3 or Model 117A4 is required when installing two or more MDW 9031 9031DCP Pocket Phones Power Cord Connector Card Edge Cover not shown Snap Lock Antenna Mounting Hook LEDs POWER RADIO PASS Radio Module POWER RADIO P...

Page 22: ...OUT OUT OFSYNC CONT ROL EXPA NSION 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 Expansion Carrier 3 Fourth and fifth carriers can be used only with PBX extensions CAUT ION USE ONLY AT T CABLE PN847667 896 IN OUT OUT OFSYNC CONT ROL EXPA NSION MNNOEA PTRHAN HAPTER GR REPRAC ITE OK LOREMIP SUM REPRAC ITE OK REPRAC ITE OK XERTFAM RU KLARIEN LO REPRAC ITE OK LOREMIP SUM XERTFAM RU KLARIEN LO MNNOEA PTRHAN HA...

Page 23: ...ontrol unit The tests are described in Using Wireless Test Mode in Chapter 3 General Positioning Rules Failure to observe the following rules regarding location and use will result in poor performance of your MDW 9031 9031DCP Pocket Phone Position the radio module or carrier s in a central location relative to the handset s usage area leaving at least 6 feet 1 8 m between the radio module or carri...

Page 24: ...220 volt power lines Be sure the radio module or carrier s does not share the same power line as equipment with microprocessors such as answering machines personal computers and fax machines or electromagnetic equipment such as electric motors If your communications system uses an uninterruptible power supply such as a backup generator you may want to connect the radio module or carrier s to that ...

Page 25: ...higher or lower than another Install the control carrier as the leftmost carrier using only the expansion cables provided Slot 6 of an 117A3 control carrier must always contain a radio module to pass the synchronization signal to the next carrier CAUTION Carrier s cannot be installed outdoors Installing a Single Radio Module Install a single radio module high on a wall leaving 6 to 12 inches 15 2 ...

Page 26: ... on the underside of the radio module 4 Place the wall mounting plate against the wall Choose a location backed by a wooden stud if unavailable use toggle bolts instead of the supplied wood screws Lightly tap a nail into the wall to start holes Then screw the plate flush to the wall Place the radio module over the plate then slide it downward to lock it into place Note Do not remove the plastic ca...

Page 27: ...ur communications system manual for the proper location 6 Insert the radio module s power cord into the side of the radio module Insert the other end of the telephone line cord into the bottom of the radio module MODULE 206 PFT PFT E X T E N S I O N S L I N E S MODULE 206 PFT PFT E X T E N S I O N S L I N E S PFT L I N E S MODULE 400 PFT L I N E S MODULE 400 PFT L I N E S PROCESSOR MODULE MUSIC ON...

Page 28: ...h CAUTION Never connect or disconnect the telephone line cord while the radio module is plugged into the wall outlet Single Radio Module Installation Self Test Verify that the POWER and PASS LEDs on the radio module light If the radio module s PASS LED does not light 1 Unplug the power cord AC adapter from the wall outlet 2 Wait 15 seconds 3 Plug it in again 4 If the radio module s PASS LED still ...

Page 29: ...io modules three carriers PBX systems can accommodate up to 24 radio modules four carriers In any multiple carrier installation the leftmost carrier acts as the control carrier and the remaining carriers act as expansion carriers passing along the synchronization signal from the control carrier Multiple carrier installations require that you use Model 117A3 or Model 117A4 carriers or both The Mode...

Page 30: ...djust the 117A3 carrier s range to prevent overlapping with other wireless products go to Setting the 117A3 Carrier Power Level To skip that section go to Setting the 117A3 Carrier Control Expansion DIP Switch 1 2 3 4 6 4 TRANSTALK 2 1 O N 2 1 O N 5 CAUTION USEONLY AT TCABLE P N 847667896 IN OUT OUTOFSYNC Rear Exit Slots Wall Mount Hole Slot Numbers Card Edge Connectors Out of Sync LED Out Jack In...

Page 31: ...031DCP Pocket Phones are interfering with other wireless products in use or if you anticipate that they will you can adjust the carrier s range by setting each 117A3 carrier s power DIP switch located in Slot 2 The power DIP switch must be adjusted while the carrier is without power and while Slot 2 is empty You can adjust it before mounting the carrier on the wall Power DIP Switch Slot 2 1 2 3 4 ...

Page 32: ...ach 117A3 carrier s DIP switch according to the following table Note You must set the DIP switch for all of the 117A3 carriers to the same setting Desired Range approximate Power DIP Switch Settings Maximum power setting 500 to 900 feet 152 to 274 m 300 to 500 feet 91 to 152 m 150 to 300 feet 46 to 91 m 100 to 150 feet 31 to 46 m O N O N O N O N Go to Setting the 117A3 Carrier Control Expansion DI...

Page 33: ...icate which role that carrier is filling The leftmost carrier no matter what model number it is must be the control carrier and the remaining carriers are expansion carriers The control carrier acts as the lead carrier its transmit and receive patterns control the expansion carriers ensuring that all of the linked carriers function as a single system It is recommended that you determine which carr...

Page 34: ...can be the control carrier the other carriers must be expansion carriers To designate the carrier as a Use this setting for the DIP switch control carrier one carrier only expansion carrier one or more additional carriers O N O N Go to one of the following If you are installing a single 117A3 carrier go to Installing a Single Carrier If you are installing multiple 117A3 carriers go to Installing M...

Page 35: ...lowing illustration shows the 117A4 does have an additional LED located on the right side of the carrier the CONTROL EXPANSION LED this is used to determine whether the cabling was installed correctly 1 2 3 4 6 TRANSTALK 5 MNNOEAPTRHAN HAPTERGR REPRACITE OK LOREMIPSUM REPRACITE OK REPRACITE OK XERTFAMRU KLARIENLO REPRACITE OK LOREMIPSUM XERTFAMRU KLARIENLO Rear Exit Slots Wall Mount Hole Slot Numb...

Page 36: ...dular jack that accepts a modular plug and cable to connect this carrier to the next carrier to the right This carrier can be either a control carrier if it is the leftmost carrier or an expansion carrier OUT OF SYNC Designates the upper of two LEDs If the LED is not lit the carrier is in sync If the LED glows red the carrier is out of synchronization Call Customer Support as described in the Copy...

Page 37: ...e carrier is provided to help you interpret the LED lights The first three lines on this label refer to LEDs on the control carrier the next three lines refer to the LEDs on each of the expansion carriers and the last two lines apply to all carriers Go to either of the following If installing a single carrier go to Installing a Single Carrier If installing multiple carriers go to Installing Multip...

Page 38: ... set the DIP switches Understanding Your Model 117A3 Carrier Setting the 117A3 Carrier Power Level Setting the 117A3 Carrier Control Expansion DIP Switch Then go to either of the following Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Wall If you are installing a Model 117A4 carrier be sure you have read Understanding Your Model 117A4 Carrier Then go to either of ...

Page 39: ...nstall or remove a radio module from a carrier that is plugged into a wall outlet hot insertion See Key Components earlier in this chapter for additional picture detail To install a single carrier 1 Perform the tests described in Using Wireless Test Mode in Chapter 3 to determine the optimal placement of the radio module To perform the tests all you need is an electrical outlet for the radio modul...

Page 40: ...66 32 Issue 3 October 1999 4 Starting from the leftmost slot 1 insert each radio module into the carrier by hooking it onto the radio module mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier 5 When the card edge is fully seated a snap lock on the bottom of the radio module will engage ...

Page 41: ...stallation and Use 503 801 166 Issue 3 October 1999 33 6 Insert a telephone line cord into the bottom of each radio module 7 Slide the telephone line cords through the rear exit slots on the bottom of the carrier Cords originating from Modules 1 and 6 can share exit slots with cords from Modules 2 and 5 respectively ...

Page 42: ...n your communications system switch control unit refer to your communications system manual for the proper location 9 Insert the carrier s AC adapter cord into the left side of the carrier MODULE 206 PFT PFT E X T E N S I O N S L I N E S MODULE 206 PFT PFT E X T E N S I O N S L I N E S PFT L I N E S MODULE 400 PFT L I N E S MODULE 400 PFT L I N E S PROCESSOR MODULE MUSIC ON HOLD VOL PAGE E X T E N...

Page 43: ...range the power cord and telephone line cords beneath the shelf or desk so no one can step on them or trip over them 11 Insert the carrier s power cord into the AC adapter then plug the power cord into a properly grounded 3 prong wall outlet that is not controlled by an on off switch If appropriate you can wall mount the AC adapter using its attached wall mounting bracket CAUTION Never connect or ...

Page 44: ...ctrical outlet for the radio module and a charged battery pack in the handset 2 Check to be sure the carrier s power cord is unplugged from the wall outlet before continuing 3 Place the carrier against the wall Choose a location backed by a wooden stud if unavailable use toggle bolts instead of the supplied wood screws Hold the carrier straight use a level if needed Using a nail or pencil mark scr...

Page 45: ...ng each radio module s card edge before inserting the radio modules into the carrier 5 Starting from the leftmost slot 1 insert each radio module into the carrier by hooking it onto the radio module mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier 6 When the card edge is fully seated a snap lock on the bottom of the radio module will en...

Page 46: ...arrier 9 Insert the free end of each telephone line cord into the appropriate extension jack or terminal station connector on your communications system switch control unit refer to your communications system manual for the proper location MODULE 206 PFT PFT E X T E N S I O N S L I N E S MODULE 206 PFT PFT E X T E N S I O N S L I N E S PFT L I N E S MODULE 400 PFT L I N E S MODULE 400 PFT L I N E ...

Page 47: ... the carrier s power cord into the AC adapter then plug the power cord into a properly grounded 3 prong wall outlet that is not controlled by an on off switch If appropriate you can wall mount the AC adapter using its attached wall mounting bracket CAUTION Never connect or disconnect telephone line cords or insert or remove radio modules while the carrier is plugged into the wall outlet 12 Go to S...

Page 48: ...ED Codes label Model 117A3 The 117A3 has no CONTROL EXPANSION LED The OUT OF SYNC LED should not be lit 2 If the OUT OF SYNC LED is lit power down wait at least 15 seconds and then repower the carrier If the LED is still lit follow the suggestions in the Installation Problems section of Chapter 5 Troubleshooting If the LED is still lit call Customer Support as described in the Copyright and Legal ...

Page 49: ... 5 Troubleshooting Note The RADIO LED also may light upon installation however since the RADIO LED has no significance during installation ignore its operation The RADIO LED indicates a connection between the handset and the radio module it lights when the handset is being used as long as the battery pack in the handset is charged Installing Multiple Carriers Install each carrier high on a wall le...

Page 50: ...roducts see Setting the 117A3 Carrier Power Level Also make sure you have set the Control Expansion DIP switch correctly see Setting the 117A3 Carrier Control Expansion DIP Switch To mount and connect cable for multiple carriers 1 Check to be sure the carrier s power cord is unplugged from the wall outlet before continuing 2 Choose a location backed by a wooden stud for the carrier if unavailable ...

Page 51: ... expansion carrier immediately to the right of the control carrier Note Although installing an expansion cable into the wrong IN or OUT jack will not harm either carrier doing so causes all handsets to work improperly and the OUT OF SYNC LED to light 7 If you have a second expansion carrier a Connect an expansion cable to the OUT jack of expansion carrier 1 b Insert the free end of the expansion c...

Page 52: ...Wireless Pocket Phone Installation and Use 503 801 166 44 Issue 3 October 1999 8 Plug an AC adapter cord into the left side of each carrier 9 Insert each carrier s power cord into its AC adapter If appropriate you can wall mount each AC adapter using its attached wall mounting bracket 1 2 3 4 5 ...

Page 53: ...SYNC 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC Control Carrier 1 Expansion Carrier 1 Expansion Carrier 2 2 3 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC Expansion Carrier 3 4 MNNOEAPTRHA...

Page 54: ...ABLE P N847667 896 IN OUT OUT OFSYNC Control Carrier Model 117A4 Model 117A4 Model 117A3 Model 117A4 Expansion Carrier 1 Expansion Carrier 2 1 2 3 4 6 4 TRANSTALK 2 1 O N 2 1 O N 5 Expansion Carrier 3 MNNOE APTRH AN HAPTE RGR REPRA CITE O K LOREM IPSUM REPRA CITE O K REPRA CITE O K XERTF AMRU KLARIE NLO REPRA CITE O K LOREM IPSUM XERTF AMRU KLARIE NLO MNNOE APTRH AN HAPTE RGR REPRA CITE O K LOREM ...

Page 55: ...arrier is the control or an expansion carrier 4 If the LEDs on your installation do not reflect this pattern there is probably a mistake in the cabling Power down the carriers and check that you have correctly followed Steps 6 through 8 in Mounting and Cabling Multiple Carriers If you are still having problems see Chapter 5 Troubleshooting 5 If your LEDs match the pattern in the illustration you c...

Page 56: ...ge before inserting the radio modules into the carriers 3 Working from left to right insert a radio module into the first slot Slot 1 of each carrier hook each radio module onto the mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier Exception use Slot 6 instead of Slot 1 for a Model 117A3 control carrier Note Slot 6 of a Model 117A3 contr...

Page 57: ...Installation and Use 503 801 166 Issue 3 October 1999 49 4 When the card edge is fully seated a snap lock on the bottom of the radio module will engage 5 Insert a telephone line cord into the bottom of each radio module 6 Slide the telephone line cords through the cable manager slot on the left front of each carrier ...

Page 58: ...ult All the carriers will turn on simultaneously wall outlets Plug in the power for the carriers in this order 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT ...

Page 59: ...LK 2 1 O N 2 1 O N 5 Control Carrier Model 117A4 Model 117A4 Model 117A3 Model 117A4 Expansion Carrier 1 Expansion Carrier 2 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 Expansion Carrier 3 USE ONLY AT T CABLE P N847667 896 MNNOE APTRH AN HAPTER GR REPRA CITE OK LOREM IPSUM REPRA CITE OK REPRA CITE OK XERTFA MRU KLARIE NLO REPRA CITE OK LOREM IPSUM XERTFA MRU KLARIE NLO MNNOE APTRH AN HAPTER GR REPRA CIT...

Page 60: ...iers in order from left to right as described in Step 8 in Installing a Single Radio Module in Each Carrier If the LED is still lit follow the suggestions in the Installation Problems section of Chapter 5 Troubleshooting If the LED is still lit call Customer Support as described in the Copyright and Legal Notices at the beginning of this book 1 2 3 4 6 4 TRANSTALK 2 1 O N 2 1 O N 5 CAUTIO N USE ON...

Page 61: ...radio module s power cord again e Repower the carriers following the proper left to right order If the PASS LED is still not lit follow the suggestions in the Installation Problems section of Chapter 5 Troubleshooting If the LED is still not lit call Customer Support as described in the Copyright and Legal Notices at the beginning of this book 6 Verify that LEDs match the pattern in the illustrati...

Page 62: ... s card edge before inserting the radio modules into the carriers 3 Beginning with the first empty slot and working from left to right insert a radio module into each slot of the control carrier Hook each radio module onto a mounting rod Slowly swing the radio module s card edge into the card edge connector on the back of the carrier Note Slot 6 of a Model 117A3 control carrier must always contain...

Page 63: ...9 55 4 When the card edge is fully seated a snap lock on the bottom of the radio module will engage 5 Repeat Steps 3 and 4 for each expansion carrier until each radio module is inserted into a carrier Note Fill all six slots of the current carrier before inserting radio modules into the next carrier 6 Insert a telephone line cord into the bottom of each radio module ...

Page 64: ...ach telephone line cord into the appropriate extension jack or terminal station connector on your communications system switch control unit refer to your communications system manual for the proper location MODULE 206 PFT PFT E X T E N S I O N S L I N E S MODULE 206 PFT PFT E X T E N S I O N S L I N E S PFT L I N E S MODULE 400 PFT L I N E S MODULE 400 PFT L I N E S PROCESSOR MODULE MUSIC ON HOLD ...

Page 65: ... 2 1 O N 5 CAUTIO N USE ONLY AT T CABLE P N847667896 IN OUT OUT OFSYNC Control Carrier 1 Expansion Carrier 1 Expansion Carrier 2 2 3 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTIO N USE ONLY AT T CABLE P N847667896 IN OUT OUT OFSYNC Expansion Carrier 3 4 MNNOEAPTRHAN HAPTERGR REPRACITE OK LOREMIPSUM REPRACITE OK REPRACITE OK XERTFAMRU KLARIENLO REPRACITE OK LOREMIPSUM XERTFAMRU KLARIENLO MNNOEAPTRHA...

Page 66: ...NC LEDs are not lit 2 At this stage of your installation again verify that the LEDs displayed match the first or fourth lines of the SYNC and CONTROL EXP LED Codes label depending on whether the carrier is the control or an expansion carrier Keep in mind that a Model 117A3 carrier does not have a CONTROL EXPANSION LED 1 2 3 4 6 4 TRANSTALK 2 1 O N 2 1 O N 5 CAUTIO N USE ONLY AT T CABLE P N 8476678...

Page 67: ...dio modules are functional If a radio module s PASS LED is not lit a Power down the carriers b From the wall outlet unplug the power cord AC adapter of the radio module that did not light c Wait 15 seconds d Plug in the radio module s power cord again e Repower the carriers following the proper left to right order If the PASS LED is still not lit follow the suggestions in the Installation Problems...

Page 68: ...g and Removing the Handset s Battery Pack To insert and remove the battery pack 1 To insert the battery pack into the handset insert the two small rectangular tabs located along the bottom back edge of the handset into the two rectangular holes along the bottom front edge of the battery pack 2 Press the battery pack downward until it clicks into place The battery pack must be charged prior to usin...

Page 69: ... in the MDW 9031 Compatibility section in Chapter 6 For the MDW 9031DCP see the Button Mapping topic in the MDW 9031DCP Compatibility section in Chapter 6 The MDW 9031 is factory set to work with the PARTNER communications system If you are using PARTNER as your communications system skip this section if you are using a different communications system you will need to change the setting The MDW 90...

Page 70: ...3 The top line of the display should appear as follows depending upon your communications system For a description of the button mapping between the MDW 9031 9031DCP Pocket Phone and the wired telephones for your communications system or to program features on buttons see the appropriate Button Mapping topics in Chapter 6 MAP P PARTNER Systems MAP D DEFINITY Systems System 25 System 75 and System ...

Page 71: ...r the top where you can record Your extension number The mapping of your MDW 9031 9031DCP line buttons to those on a wired phone for your communications system Note Use a pencil or ballpoint pen on the label in case you want to erase the information later Do not use felt tip or other types of non erasable markers Also do not remove the label To fill out the handset label 1 Write your extension num...

Page 72: ...th other batteries of this type burning or puncturing could release toxic material that could cause injury Do not dispose of it in household garbage For information about recycling or proper disposal consult your local solid waste garbage collection or disposal organization Installing the Battery Charger If you are wall mounting the battery charger follow Steps 1 through 7 If you are desk mounting...

Page 73: ... battery charger If you are desk mounting the battery charger skip to Step 7 6 Place the keyhole shaped openings in the back of the battery charger over the screw heads and wall spacers then slide the battery charger downward into the groove in the wall spacers to lock it into place 7 Plug the battery charger s power cord AC adapter into a properly grounded 3 prong wall outlet that is not controll...

Page 74: ...nto the slot Correct positioning of the battery pack in the charger is important to ensure proper charging The bottom end of either battery pack also has two small round holes that must align with two guide pins on the bottom of the spare battery compartment When a battery pack is positioned correctly in the spare battery compartment the SPARE LED on the front of the battery charger lights The spa...

Page 75: ...tended battery pack slides down into the spare battery compartment Removing a Battery Pack from the Spare Battery Compartment To remove a battery pack from the spare battery compartment of the charger lift the battery pack up and out Battery Charger Contacts Spare Battery Compartment Handset Cradle SPARE LED Extended Spare Battery Pack Spare Battery Pack Guide Pin ...

Page 76: ...it is firmly seated with the back of the handset battery pack against the back of the handset cradle When the handset has been inserted correctly the following occur The HANDSET LED lights If the handset was turned on the ON icon in the display is no longer visible Any call that was in progress is terminated After 15 seconds the handset enters the energy saving sleep mode Removing the Handset from...

Page 77: ...hapter 2 Handset The MDW 9031 9031DCP Pocket Phone supports normal operation of all of the features of the switch as far as is practical within the limitations of its reduced size and power and the nature of wireless operation There are very few differences in operation between the wireless MDW 9031 9031DCP Pocket Phone and a wired deskset This chapter describes the handset and how to use it It al...

Page 78: ...er or alerter Column Use together with Select button to choose a line or programmable intercom drop button Mute Press to turn the microphone off for privacy Redial Press to redial the last number manually dialed from the handset Handset Display with Backlighting Displays status of lines and range For a detailed description see Handset Display later in this chapter Headset Connector Plug in the hea...

Page 79: ...on below Each time you press the Select button the Selection rectangle moves to another row cycling through the three rows in turn The Column buttons each represent one of the four lines or programmable intercom drop buttons in the row enclosed by the Selection rectangle For example suppose your handset shows the Selection rectangle around the middle row of lines If you press the second Column but...

Page 80: ...you are calling or Caller ID information if the system supports this feature This display line is also used for feedback when testing and programming the handset See Display Messages later in this chapter for more information about messages 2 MSG icon indicates that you have a message 3 RANGE icon indicates that the handset is out of range or almost out of range The handset also beeps For more inf...

Page 81: ...LECTION ON or PRESELECTION OFF is displayed when you enter Preselection Mode and indicates the status of the Line Preselection option CHANGE BUTTN MAP is an error message indicating that the handset is set for the wrong communications system See Changing the Communications System Setting in Chapter 2 for instructions for changing the setting MAP P or MAP D MAP M1 or MAP M2 is displayed when you en...

Page 82: ...vides an audible and a visual signal to alert you when the handset is near the end of the range of the radio module Depending on how far away the handset is from the radio module the signals function as follows The handset emits two beeps and flashes the RANGE indicator continuously Out of optimal range You have walked into an area that is near the end of the operating range of the radio module Yo...

Page 83: ...rn off when the battery pack is drained Your call will be placed on Hold automatically so that you can swap battery packs or pick up the call on another telephone Volume Control To increase or decrease the volume of the handset alerter or the receiver earpiece Alerter Press the or the button while the MDW 9031 9031DCP is awake but turned off If the display is dark the phone is in sleep mode press ...

Page 84: ...h the hooks toward the bottom of the battery pack 3 Slide the clip toward the bottom of the battery pack to engage the hooks 4 Reinsert the battery pack in the handset as described in Inserting and Removing the Handset s Battery Pack in Chapter 2 Attaching the Plastic Clips To attach the plastic clips to the battery pack do the following 1 Remove the battery pack from the handset as described in I...

Page 85: ...ving the Handset s Battery Pack in Chapter 2 Antenna The MDW 9031 9031DCP Pocket Phone comes with a user replaceable flexible retractable antenna For maximum range and voice quality always fully extend the antenna before placing or answering a call You can receive a call if you are within range of the radio module without extending the antenna but you may get a RANGE indication The antenna must be...

Page 86: ...ollowing display indicates that the handset Is using button mapping for a PARTNER switch Has the vibrator and Line Preselection enabled Has the alerter disabled 4 To exit Local Mode press O Changing the Communications System Button Mapping Setting If the MDW 9031 9031DCP Pocket Phone is set to use the wrong communications system an error message saying CHANGE BUTTN MAP shows on the top line of the...

Page 87: ...the handset on For example suppose your phone is ringing but you want to pick up a call that is holding on another line instead of the ringing call In normal operation the communications system automatically connects you to the ringing line as soon as you turn on the handset With Line Preselection enabled you can select the line you want to connect to before turning on the handset Notes Enabling L...

Page 88: ... OFF if Line Preselection is disabled For example 5 To toggle between ON and OFF to enable or disable Line Preselection press 6 To exit Local Mode press O Enabling or Disabling Backlighting Backlighting for the display is factory set to ON for the MDW 9031 9031DCP Pocket Phone To toggle the Backlighting features OFF and ON use the following procedure 1 Make sure the handset is turned off 2 Press a...

Page 89: ... hold the Select button for three seconds 3 While still holding press O The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9031 9031DCP can still receive notification of incoming calls If the alerter is disabled the No Ring icon a bell with a line through it appears in the second line of the display For example If the ale...

Page 90: ...alls To use Local Test Mode 1 Make sure the handset is turned off 2 Press and hold the Select button for three seconds 3 While still holding press O The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While in Local Mode the MDW 9031 9031DCP can still receive notification of incoming calls 4 Press to enter Local Test Mode The handset emits two beeps ...

Page 91: ...g O Note Ignore anything that displays if you press 4 while in Wireless Test Mode These displays are for Lucent Technologies technicians use only To use Wireless Test Mode 1 Make sure the handset is turned off 2 Press and hold the Select button for three seconds 3 While still holding press O The handset beeps twice and the display shows the handset settings indicating you are in Local Mode While i...

Page 92: ...1 was pressed using a number from 1 to 10 as shown in the following display The higher the number the stronger the signal as shown in the following table You can press 1 again to show a subsequent signal strength reading Each time you press 1 you get a new reading 8 To determine voice quality press 2 The display shows the voice quality QUAL for both the handset HS and the base B the radio module u...

Page 93: ... power 1 to high power 8 as the Pocket Phone is moved farther from its base The following display shows the Pocket Phone at its highest setting 10 To exit Wireless Test Mode and Local Mode press O Performance Range Test in Wireless Test Mode Using the signal strength test and the voice quality test together you can determine if the installation has been done correctly if the handsets and bases are...

Page 94: ...hooting for help with range problems 6 Press 2 The display should show a 9 or 10 for voice quality an occasional 8 is adaptable If it does not see Chapter 5 Troubleshooting for help with range problems and or voice quality problems Note If you are seeing numbers lower than 8 10 for either signal strength or voice quality while performing the Close Up Test please refer to either the Installing a Si...

Page 95: ...fter you hang up The O and buttons wake up the phone The headset and handset O buttons turn the phone on and the Select button signals the phone that activity is occurring You can activate the display to see whether you have a message or to check whether your alerter is enabled without actually turning the phone on if the communications system is very busy for instance by pressing POWER RADIO PASS...

Page 96: ...O button or the headset O button if you have the headset attached to turn the phone on You are automatically connected to the ringing line 2 Speak into the handset to converse with your caller 3 To end the call press the O button After 15 seconds unless there is other activity on the phone the handset goes into the energy saving sleep mode Manually Selecting a Line or Programmed Button When you ar...

Page 97: ...he handset emits double beeps 4 Press O The ON icon displays steadily and you are connected to the line you chose Accessing Certain Voice Mail Systems with a DEFINITY System Note This section only applies to the MDW 9031 Pocket Phone After dialing into some voice mail systems for example Octel 200 250 300 350 the MDW 9031 Pocket Phone may not provide touch tones in order to access the voice mail s...

Page 98: ...et adapter cord You can then use the handset as you normally would Using the Headset On Off Button The headset On Off button near the antenna becomes active only when the headset is plugged into the headset connector The headset On Off button is identical in function to the O button near the dialpad Answering Calls with a Headset When you receive a call you will hear a ringing tone or feel a vibra...

Page 99: ...arging it This process reduces or eliminates the potential memory effect Memory effect which reduces a battery s capacity occurs over time when you repeatedly recharge a battery before it is fully discharged The handset cradle charges a battery pack in the handset The REFRESH button when pressed refreshes the handset battery pack in the handset cradle by fully discharging the battery pack before r...

Page 100: ...partment If it is the HANDSET LED the battery pack in the Handset If it is the REFRESH LED the Refresh button was pressed and the Handset battery pack Steady orange Is charging Is charging N A Steady green Is fully charged Is fully charged N A Flashing red See Note below Has one of the following problems Is not seated properly in the charger Has dirty contacts Is defective Has one of the following...

Page 101: ...the battery charger and pressing the REFRESH button If you have two battery packs exchange them between the handset and the spare battery compartment at least once a week so each battery pack is automatically refreshed Alternate the battery packs even if the handset battery never flashes the Battery icon in the handset display to indicate a low battery condition The average battery life for both t...

Page 102: ...3 Using the MDW 9031 9031DCP Pocket Phone Battery Charger MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 94 Issue 3 October 1999 ...

Page 103: ... Module from Carrier Slot 6 of a Model 117A3 control carrier must always contain a radio module to pass the synchronization signal to the next carrier See Key Components in Chapter 2 for additional picture detail To remove a radio module from the carrier 1 Unplug the carrier s power cord AC adapter from the wall outlet Note When power is disconnected from the radio module or carrier the receiver a...

Page 104: ...ber 1999 2 Unplug the telephone line cord from the bottom of the radio module 3 Press up and hold the snap lock on the bottom rear of the radio module 4 Slowly swing the radio module s card edge out of the card edge connector on the back of the carrier releasing the snap lock when clear Unhook the radio module from the radio module mounting rod by gently lifting upward ...

Page 105: ...9 6 IN OUT OUT OFSYNC 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC Control Carrier 1 Expansion Carrier 1 Expansion Carrier 2 2 3 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC Expansion Carrie...

Page 106: ...utlet Note When power is disconnected from the radio module or carrier the receiver and alerter volumes are reset to the factory default settings 2 Unplug the telephone line cords from the communications system switch control unit for the extensions that you want to change 3 Insert the telephone line cords for the extensions that you want to change into the desired extension jack or terminal stati...

Page 107: ...N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC Control Carrier 1 Expansion Carrier 1 Expansion Carrier 2 2 3 1 2 3 4 6 TRANSTALK 2 1 O N 2 1 O N 5 CAUTI ON USE ONLY AT T CABLE P N 84766789 6 IN OUT OUT OFSYNC Expansion Carrier 3 4 MNNOEAPTRHAN HAPTERGR REPRACITE OK LOREMIPSUM REPRACITE OK REPRACITE OK XERTFAMRU KLARIENLO REPRACITE OK LOREMIPSUM XERTFAMRU KLARIENLO MNNOEA...

Page 108: ...wn in the following table Note The pocket phone accessories listed in this table can be used with the MDW9031 MDW 9031DCP and MDW 9031 Dual Zone Pocket Phones Item Lucent Direct 1 800 451 2100 National Parts Sales Center 1 800 222 PART MDW 9031 Pocket Phone stand alone includes Radio Module and Kit of Parts 3204 07B 108046525 for Pocket Phones 107586828 for Kit of Parts MDW 9031 Pocket Phone Syste...

Page 109: ...foot 7 6 m Expansion Cable for Multiple Carrier Installation 6 foot 1 8 m 3204 CR3A 107907289 for 117A3 107955122 for 117A4 Power Cord and AC Adapter for Carrier 25 foot 7 6 m NA 847224227 Expansion Cable for Multiple Carrier Installation 6 foot 1 8 m 32035A 847667870 Telephone Line Cord 8 foot 2 4 m NA 103786794 Supra Binaural Headset no Adapter 3275 SU2 409094746 Supra 9031 Headset with Quick Di...

Page 110: ...4 Maintaining the MDW 9031 9031DCP Pocket Phone Ordering Replacement and Optional MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 102 Issue 3 October 1999 ...

Page 111: ...W 9031 9031DCP Pocket Phone you may be able to solve it by following the procedures included in this chapter If you cannot resolve the problem call Customer Support as described in the Copyright and Legal Notices at the beginning of this book The problems in this chapter are organized as follows Installation Handset Battery Voice Quality Range Battery Charger ...

Page 112: ...ule or carrier into an electrical outlet one or more radio module POWER and PASS LEDs do not light Radio module or carrier s is plugged into an electrical outlet controlled by a switch Power cord of radio module is not inserted properly Power cord of carrier s is not inserted properly Power cord of radio module or carrier s is defective Plug the radio module or carrier s into an outlet not control...

Page 113: ...f the PASS LED does not light the radio module is malfunctioning Replace the radio module and handset A defective radio module was replaced and now all the handsets have less range than before and the voice quality has deteriorated Radio module was inserted without first powering down the carrier Carrier is out of synchronization Power down the carrier wait 15 seconds and repower it If you have mu...

Page 114: ...tions revert back to one of the following With no radio modules in the carriers OUT OF SYNC all lit CONTROL EXPANSION all blinking green or With one or more radio modules in each carrier OUT OF SYNC not lit CONTROL EXPANSION all lit Control carrier green Expansion carrier s amber The last radio module that you removed before the lights reverted to the proper display is the malfunctioning one 1 Pow...

Page 115: ... range of its matching radio module Serial numbers for the handset and the radio module do not match Another electrical device or metal walls are causing interference Radio module is not powered Fully extend the handset antenna Move the handset closer to the radio module The handset and radio module must be a matched pair Remove the electrical device that is causing interference or move the handse...

Page 116: ...Handset does not ring or vibrate Alerter is disabled and vibrator is disabled Enable the alerter and or the vibrator After you press O or display does not light Handset must be programmed for backlighting Enable the backlighting See Enabling or Disabling Backlighting in Chapter 3 After you press O or the handset does not wake up or turn on Battery pack may not be charged Battery pack may have malf...

Page 117: ...as it used to under similar conditions Battery pack needs to be refreshed When the Battery icon flashes insert the handset with its battery into the handset cradle and press the REFRESH button or insert the handset battery pack into the spare battery compartment until the SPARE LED is steady green You get less than 3 hours of talk time when you use a standard battery pack that was refreshed Batter...

Page 118: ...en replace the battery pack in the charger The power cord does not fit the battery charger The model 40B battery charger is not compatible with the older model 40A power cord Check the label of the power cord for a code that matches the Power Cord entry in the Ordering Replacement and Optional Parts list in Chapter 4 If they don t match you have an older power cord Follow the instructions in Chapt...

Page 119: ...m away from the potential interference Carrier s are out of synchronization the OUT OF SYNC LED is lit For a single carrier installation 1 Power down 2 Wait 15 seconds then repower the carrier For a multiple carrier installation 1 Verify that all expansion cables are fully inserted in the correct IN and OUT jacks 2 Check CONTROL EXPANSION LEDs for correct color See Understanding Your Model 117A4 C...

Page 120: ...a specific location is poor and noisy Handset is too close to the carrier s Move the handset at least 6 feet 1 8 m away for a one or two carrier setup or 10 feet 3 1 m away for a three carrier setup Voice quality for calls is lower than expected Handset antenna is only partially extended There are environmental limitations You are using different models of handsets and the mix is incompatible with...

Page 121: ...s seem to have developed interference problems at the same time There was a recent occurrence of lightning or a power failure 1 Unplug the carrier s power cord s from the electrical outlet 2 Wait 15 seconds then repower the carrier s in order from left to right You are on a call and you hear radio interference when another call rings Communications system in key mode has all lines set to ring An i...

Page 122: ...for a newly installed radio device nearby Remove it or move your handset s matching radio module at least 6 feet 1 8 m away from the potential interference For a single carrier installation 1 Power down 2 Wait 15 seconds then repower the carrier For a multiple carrier installation 1 Verify that all expansion cables are fully inserted in the correct IN and OUT jacks 2 Check CONTROL EXPANSION LEDs f...

Page 123: ...t in the line of sight to the radio module Look for 110 Volt lines fuse boxes circuit breakers electrical junction boxes or similar items Move the carrier or radio module at least 6 feet 1 8 m away from the potential interference Move the carrier or radio module at least 3 feet 1 2 m away from the potential interference Move the metal object or move the carrier or radio module Range for calls is l...

Page 124: ... the handset antenna Move back toward the handset s matching radio module until the display stops showing RANGE While you are talking and walking handset beeps and RANGE flashes in handset display You keep walking away from handset s matching radio module handset double beeps five times display goes blank and your call appears to be disconnected You are out of range of the radio module YOUR CALL H...

Page 125: ...ndset is not seated properly in battery charger s handset cradle Contacts in the handset cradle or on the battery pack are dirty Battery pack is defective Reseat the handset in the battery charger s handset cradle as described in Chapter 3 1 Verify that there are no obstructions on the handset or battery charger contacts 2 Unplug the charger and clean the contacts with a soft eraser 3 Clean the ha...

Page 126: ... the charger and clean the contacts with a soft eraser 3 Clean the handset contacts with a soft eraser Reseat the handset in the battery charger s handset cradle as described in Chapter 3 SPARE LED on battery charger does not light when battery pack is placed in spare battery compartment Battery pack is not seated properly in the spare battery compartment Contacts on the battery pack or in the spa...

Page 127: ...et in the battery charger s handset cradle 2 Wait one minute If the HANDSET LED flashes red order a new battery pack 1 Verify that there are no obstructions on the battery pack or battery charger contacts 2 Unplug the charger and clean the contacts with a soft eraser 3 Clean the battery pack contacts with a soft eraser Reseat the battery pack in the battery charger s spare battery compartment as d...

Page 128: ...5 Troubleshooting Procedures MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 120 Issue 3 October 1999 ...

Page 129: ...W 9031DCP Pocket Phone go to the MDW 9031DCP Compatibility section for compatibility information MDW 9031 Compatibility Programming and Call Handling Instructions The MDW 9031 Pocket Phone can display the status of up to 10 lines intercom programmable buttons but the number of lines supported by compatible communications system switches varies After you have installed your MDW 9031 and understand ...

Page 130: ...eraction Consult your System Administration manuals for this compatibility If your system does not support the items above consult the System Administration manual for the BIS 10 phone Apparatus Code 7303S FP 2 MERLIN 820 FM 1 2 3 4 5 MERLIN 1030 3070 FM 1 2 R3 MERLIN II R1 R2 MERLIN Plus R1 R1 1 R2 R2 1 R3 MERLIN LEGEND R1V1 R1V2 R2 R3V1 R3V2 R3V3 System 25 R1V1 R1V2 R1V3 System 75 R2V1 R2V2 R2V3...

Page 131: ...aware that if you turn off the handset while using one of these features you may forget that the feature is on To verify the status of such a feature you can simply press the button to wake up the phone and activate the display 5 To exit programming mode press followed by 0 0 or turn off the handset Note The above instructions do not apply to System 25 System 75 System 85 and DEFINITY Systems beca...

Page 132: ...ton assignments on an MLS 12D phone and the corresponding assignments on the MDW 9031 Pocket Phone A B 2 3 4 6 5 MSG 212 555 1212 ON 7 8 C D 1 TransTalk On Off Feat P Conf GHI PQRS OPER Trans Hold Redial 1 2 4 JKL ABC 3DEF 5 MNO 6 TUV 8 0 WXYZ 9 7 Mute Ext Volume Speakerphone Message Spkr Mic ABC 2 1 DEF 3 JKL 5 GHI 4 MNO 6 TUV 8 PQRS 7 WXYZ 9 0 Feature Conf Transfer Hold MLS 12D 09 10 TUE 10 24a ...

Page 133: ...ed with Feature Package 2 with your wireless phone so that you can disable that feature Since the MDW 9031 has no speaker function it should not be assigned to a paging group Telephone Communications System TransTalk 9000 System with Two Carriers one control and one expansion carrier TransTalk 9000 System with Three Carriers one control and two expansion carriers PARTNER 1 Set Line Ringing for eac...

Page 134: ...ting call You can dial 50 before you pick up a waiting call on the following MERLIN 206 410 820 Systems only with Feature Package 2 and all MERLIN Plus MERLIN II and MERLIN 1030 3070 Systems Pressing the O button disconnects the call The button on the MDW 9031 allows you only to enter programming mode It does not work when using MERLIN LEGEND System features To use MERLIN LEGEND System feature cod...

Page 135: ...ments on the MDW 9031 for all MERLIN Systems except MERLIN 410 and MERLIN 820 See the next section for button mapping for MERLIN 410 and MERLIN 820 Systems The button labeled C and the button labeled D on the MDW 9031 Pocket Phone display automatically default to the buttons labeled C Recall and D Drop respectively on the 7315H phones A B 2 3 4 6 5 MSG 212 555 1212 ON 7 8 C D 1 TransTalk On Off Fe...

Page 136: ...for button mapping for all other MERLIN Systems including MERLIN LEGEND Systems The button labeled C and the button labeled D on the MDW 9031 Pocket Phone display automatically default to the buttons labeled C Recall and D Drop respectively on the 7315H phones A B 2 3 4 6 5 MSG 212 555 1212 ON 7 8 C D 1 TransTalk On Off Feat P Conf GHI PQRS OPER Trans Hold Redial 1 2 4 JKL ABC 3DEF 5 MNO 6 TUV 8 0...

Page 137: ...EFINITY G1 R1V4 DEFINITY G2 G2 1 and G2 2 R2V5 R2V6 DEFINITY G3 Version 1 R1V5 DEFINITY G3 Version 1 1 and Version 2 Native terminal administration is provided in DEFINITY G3 Version 3 Note The MDW 9031 display and mail capabilities will function fully only if your system supports Analog Hybrid display sets Hybrid pack connections with necessary tone generation for AUDIX VOICE MAIL interaction Tel...

Page 138: ... button To connect the communications system switch and the MDW 9031 Pocket Phone use the following An ANN17B Hybrid pack in conjunction with a DS 1 carrier for older communications system switches that do not accommodate Universal modules System 85 R2V1 R2V2 R2V3 and R2V4 Either a TN762B Hybrid pack or a ZTN79 ATL pack for System 25 A TN762B Hybrid pack for newer communications system switches th...

Page 139: ...n Mapping for System 25 System 75 System 85 and DEFINITY Systems On System 25 System 75 System 85 and DEFINITY Systems the MDW 9031 emulates a BIS 22D phone Apparatus Code 7315H The following diagram illustrates the BIS 22D button assignment and the corresponding assignments on the MDW 9031 for DEFINITY Systems System 25 System 75 and System 85 2 3 4 A 1 2 ABC 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PRS...

Page 140: ... first screen to bring up the following two screens add station next Page 1 of 4 SPE B STATION Extension 30016 Lock Messages n BCC 0 Type 7315H Security Code TN 1 Port Coverage Path 1 COR 1 Name Coverage Path 2 COS 1 Hunt to Station STATION OPTIONS Personalized Ringing Pattern 1 Display Module y Message Lamp Ext 30016 MM Complex Data Ext add station next Page 2 of 4 SPE B STATION FEATURE OPTIONS L...

Page 141: ... Systems you must assign the Scroll and Display features to buttons If you assign the Disp Norm feature to Button 7 the Scroll feature to Button 8 and have line Preselection enabled the user will be able to toggle between the first and second line of the display information add station next Page 3 of 4 SPE B STATION SITE DATA Room Headset n Jack Speaker n Cable Mounting d Floor Cord Length 0 Build...

Page 142: ...s to ensure optimal voice quality when using MDW 9031 Pocket Phones with System 25 System 75 System 85 and DEFINITY Systems Note For System 25 System 75 System 85 and DEFINITY Systems that use pooled lines set the Line Ringing options as described in the above table if more than six MDW 9031 Pocket Phone handsets have the same pooled line appearance Telephone Communications System TransTalk 9000 S...

Page 143: ...at came with your communications system follow the user instructions for the phone type identified below Programming Features for DEFINITY Systems Consult your DEFINITY switch administration documentation for the 8410D to program features on the MDW 9031DCP phone Communications System Compatibility This section describes some communications system dependent programming to help you optimize the per...

Page 144: ...OR 1 Name Coverage Path 2 COS 1 Hunt to Station STATION OPTIONS Data Module n Personalized Ringing Pattern 1 Speakerphone 2 way Message Lamp Ext 30016 Display Language english Mute Button Enabled y MM Complex Data Ext add station next Page 2 of 4 SPE B STATION FEATURE OPTIONS LWC Reception spe Auto Select Any Idle Appearance n LWC Activation y Coverage Msg Retrieval y CDR Privacy n Auto Answer non...

Page 145: ...tton 8 on the MDW 9031DCP phone when used with Line Preselection allows for toggling between the two lines of display information add station next Page 3 of 4 SPE B STATION SITE DATA Room Headset n Jack Speaker n Cable Mounting d Floor Cord Length 0 Building Set Color ABBREVIATED DIALING List1 List2 List3 BUTTON ASSIGNMENTS 1 A call appr 6 3 2 B call appr 7 4 3 C call appr 8 5 Dir 4 1 9 6 Next 5 2...

Page 146: ...e following diagram illustrates the 8410D button assignment and the corresponding assignments on the MDW 9031DCP for DEFINITY systems A B 2 3 4 6 5 MSG 212 555 1212 ON 7 8 C D 1 TransTalk On Off Feat P Conf GHI PQRS OPER Trans Hold Redial 1 2 4 JKL ABC 3DEF 5 MNO 6 TUV 8 0 WXYZ 9 7 Mute Menu A B C 1 2 Volume 3 4 5 6 7 Exit Prev Next 1 2 3 4 5 6 7 8 9 0 Ring 08 Test 06 Mute 04 Speaker 0A 04 Button ...

Page 147: ...ve table if more than six MDW 9031DCP Pocket Phone handsets have the same pooled line appearance Telephone Communications System TransTalk 9000 System with Two Carriers One Control and One to Four Expansion Carriers DEFINITY Systems 1 When TransTalk 9031DCP handsets are configured as individual PBX extensions no Line Ringing options are necessary 2 When TransTalk 9031DCP handsets are configured in...

Page 148: ...6 MDW 9031 9031DCP Pocket Phone Compatibility MDW 9031DCP Compatibility MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 140 Issue 3 October 1999 ...

Page 149: ...terms and conditions of the specific type of Lucent Technologies maintenance coverage you selected A written explanation of Lucent Technologies types of maintenance coverage may be obtained from Lucent Technologies by calling 1 800 247 7000 in the continental U S only If you purchased your system from a Lucent Technologies Authorized Dealer contact your dealer for the details of the maintenance pl...

Page 150: ...air Information Outside the continental U S contact your Lucent Technologies Representative or local Authorized Dealer for warranty and repair information applicable to your system In Warranty Repairs If you purchased or leased your system directly from Lucent Technologies Lucent Technologies will repair it free of charge during the one year warranty period Simply call for Customer Support as inst...

Page 151: ...rference to radio or television reception which can be determined by turning the telephone off and on the user is encouraged to try to correct the interference by one or more of the following measures Where it can be done safely reorient the receiving television or radio antenna To the extent possible relocate the television radio or other receiver with respect to the telephone Plug the telephone ...

Page 152: ...B Regulatory Information Hearing Aid Compatibility MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 144 Issue 3 October 1999 ...

Page 153: ...01 cm 9 75 L x 5 13 H x 3 94 W 24 77 x 13 03 x 10 01 cm 3 0 L x 75 H x 2 5 W 7 6 x 1 9 x 6 35 cm 3 0 L x 95 H x 2 5 W 7 6 x 2 4 x 6 35 cm 10 5 L x 1 2 H x 5 6 W 26 67 x 3 05 x 14 22 cm 12 1 L x 1 5 H x 5 5 W 30 73 x 3 81 x 13 97 cm 14 0 L x 2 5 H x 9 0 W 35 56 x 6 35 x 22 86 cm 14 0 L x 2 5 H x 9 0 W 35 56 x 6 35 x 22 86 cm 3 35 L x 2 70 H x 2 19 W 8 50 x 6 85 x 5 55 cm 3 19 L x 1 94 H x 2 17 W 8 ...

Page 154: ...mW ERP Maximum Receiver Sensitivity 103 dBm at Antenna Port OTHER Electrical Requirements 105 130VAC 50 60 Hz 3 prong outlet separate ground separately at 15 amps Outlet must not be controlled by an on off switch Grounding to comply with Underwriters Laboratories UL 1459 Requirements For Out Of Building Extensions Installation of a telephone or other standard tip ring device in another building re...

Page 155: ...re extended 6 75 spare standard 6 75 warning 10 64 Beeps 72 74 82 Button mapping 61 73 78 127 128 Buttons 70 71 72 74 C Call handling 121 Carrier compatibility 1 control 26 42 expansion 26 42 43 illustration 5 13 installation multiple carriers 2 13 41 single carrier on a wall 2 36 single carrier on shelf or desk 2 30 positioning 15 power supply 11 100 powering multiple 45 powering single 35 39 Rem...

Page 156: ...ocal Test Mode 78 matching 13 power level 85 problems 107 range indicators 74 HANDSET LED 68 91 92 93 109 117 118 119 Headset adapter 90 answering a call 90 connector 70 illustration 6 On Off button 90 placing a call 90 Quick Disconnect plus 90 replacement 100 using 87 89 Hearing Aid Compatibility 143 Hold button 70 I Icons 72 Illustrations battery charger 4 66 91 battery pack 4 inserting removing...

Page 157: ...a call 88 headset 90 MAP 73 MDW 9000 1 MDW 9010 1 MDW 9030P 1 Memory effect 91 92 MERLIN Systems 1 62 73 127 128 Message icon 72 Metal carrying clips 100 attaching 76 Microphone 70 72 90 Mode Button Mapping 61 73 Local 73 77 78 79 80 81 82 83 85 86 Local Test 78 82 Mode continued Preselection 73 79 Wireless Test 73 82 83 85 86 MSG icon 72 Mute button 70 icon 72 108 N No Ring icon 72 81 O On 90 ON ...

Page 158: ...ct button 70 71 88 Selection rectangle 70 71 72 88 Self test installation multiple carrier mounting and cabling 46 remaining radio modules 58 single carrier 40 single radio module 20 single radio module in each carrier 48 51 Serial number 1 13 Signal strength 73 83 84 86 Single 48 Sleep mode 68 73 87 Sound clarity 83 84 Spare battery compartment 66 91 93 107 109 117 SPARE LED 66 91 92 93 109 117 1...

Page 159: ...and Use 503 801 166 Issue 3 October 1999 151 V VIBR 73 Vibrator enable disable 78 79 icon 73 79 test 82 Voice quality maximum 74 77 problems 111 testing 83 85 Volume control 70 75 problems 113 W Wake up 87 Warranty information 141 Wireless Test Mode 73 82 85 86 ...

Page 160: ...Index W MDW 9031 9031DCP Wireless Pocket Phone Installation and Use 503 801 166 152 Issue 3 October 1999 ...

Page 161: ...f possible choose a location that will position at least one of the screw holes over a wall stud 3 Mark the wall 4 Position a wall spacer on each of the two wood screws provided and insert the screws in the wall as far as they will go at the places you marked Note If you cannot locate a wall stud for one of the screws use molly bolts or another type of hollow wall fastener Be sure to place the wal...

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