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LRS T7450A User Manual Download Page 34

Troubleshooting

Transmitter Functions

Pager Doesn’t Receive Pages

1. Be sure that the pagers are charged and/or turned on.

2. Be sure transmitter power is plugged in and display is lit.

• If display is blank, check power supply as described below.

• If display is lit, check the transmit functions described below.

3. Be sure transmitter antenna is connected. 

Cell Phones or WAPs Do not Receive Pages

1. Be sure that transmitter is set to dial out with or without an initial number (e.g. dial 9 before dial-

ing number).  See page 12.

2. Be sure that the line used for dialing out is plugged in and working.

3. Be sure the prompts for WAP (page 12) and the cell phone message (page 11) have been recorded.

Check Power Supply

1. Be sure the wall socket the power supply is plugged into is working (plug some other device into

it and see that it works properly).

2. Be sure the wire that plugs into the side of the transmitter is plugged in securely (try plugging it

into the connector on the other side also).

3. If you are using rechargeable pagers, try the power supply that is powering them into the transmitter.

• If the transmitter powers up from the other supply, you have probably blown the power supply.

Acquire another supply from Long Range Systems.

• If the transmitter does not power up from a known good power supply, call Long Range Systems

for a replacement or repair.

Transmitter Functions Check

Common problems and their solutions are described below.

1. Please remember that only 30 pagers can be on one 10V power supply. If you have more than 30

pagers, you should either purchase another 10V power supply or upgrade to a  high capacity 10V
power supply (call Long Range Systems)

2. You probably have a jumper wire that is not connected. Look on the side of your chargers and ver-

ify all wires are connected properly. If they are connected, then you may have dirty pager contacts.
Using a damp rag, clean the 2 metal contacts on the back of each pager. 

3. The cleaning crew may be disconnecting the pagers after hours. You may also have the pagers on

a circuit that automatically shuts off after hours. Please be sure that all pagers are plugged in and
charging when not in use.

Battery Powered Pagers

Pager Doesn’t Receive Pages:

1. Be sure the pager is turned on and that the battery is good. 

2. If pagers do not turn on, replace battery and retry.

3. If pagers do turn on, and still do not receive page, check transmitter.

Long Range Systems

33

T7450A User Manual

Summary of Contents for T7450A

Page 1: ...HONE PAGER STAFF CLEAR ENTER 1 2 3 4 5 6 7 8 9 0 ABC DEF GHI JKL MNO PQR STU VW XYZ T7450A Long Range Systems 800 437 4996 F1 F2 F3 F4 T7450A Paging System Transmitter USER MANUAL Long Range Systems UK Ltd Link House Leek Road Milton Stoke on Trent Staffordshire ST2 7AH 01782 537000 www lrspagers co uk www pagers co www hospitalpagers co uk ...

Page 2: ...cial Alpha Messages 9 Special Operational Procedures 10 Theft Deterrent 10 Telephone Interface 10 System Requirements 11 Telephone Dialing Properties 11 DTMF Properties 11 Setting the Telephone Dial In or Dial Out Function On or Off 12 Locate Misplaced Pagers 13 Tracking Modes 14 Group Paging 15 Auto Shut Off POCSAG Pagers 16 Feature Setup Procedures 17 User s Access Code 17 Set Page Mode 17 Set t...

Page 3: ... Vibrator ON OFF 30 Station ID 30 Adjust Transmitter Power 30 Set ID Span 31 Range Test 31 Repeat Delay 31 System Specifications 32 Transmitter 32 Battery Powered Pagers 32 Rechargeable Pagers 32 Troubleshooting 33 Transmitter Functions 33 Battery Powered Pagers 33 Rechargeable Pagers 34 Service Questions and Answers 34 Pager Instructions 35 Using the 4 Line Alpha Numeric Pager 35 Using the Star P...

Page 4: ... System is used to page three types of receivers On site guest pagers On site staff pagers Rechargeable and or Battery powered Patron provided telephone pagers cell phones and wide area pagers On site receivers are paged directly through a radio transmitter located in the T7450A transmitter Patron cell phones are contacted by calling their service through a dedicated telephone line Additional func...

Page 5: ...X E 4 Line Alpha Numeric Pager Battery Operated Pizza Pager Lobster Pager Long Range Systems 4 T7450A User Manual 1 2 3 4 800 43 7 4 996 ww w p age r ne t S ta r P a g e r www pager net www pager net 1 2 3 4 800 437 4996 www pager net 1 4 1 800 437 4996 www pager net Wait Time is approx 5 minutes Staff Pagers Customer Pagers ...

Page 6: ... service representa tive apply the correct line type 6 If your phone line requires dialing a digit to get an outside line be sure to set up the transmitter this way see Setting Telephone Dialing Properties on page 11 7 Upon completion of setup make sure pagers are fully charged and or have good batteries and are powered on 8 You should perform a range test page 31 to see if the pagers can be paged...

Page 7: ...input when paging a pager or coaster and return to the Guest paging display or to restart an input when programming Enter Key The Enter key is used to start the paging function and to complete pro gramming where re quired Long Range Systems 6 T7450A User Manual Initial Power Up 1 When power is applied the transmitter begins initializing During the initialization the state of the telephone interfac...

Page 8: ...n returned Page Guest Alpha Coasters 1 Enter the number assigned to the guest at handout and press Enter 2 Enter number of preset or custom message and press Enter Page Guest Cell Phones or Pagers If outgoing Telephone interconnect enabled Collect Guest Information Press Cell Phone or Pager Enter the patron s cell phone or pager service number and press Enter Note the Guest Reference Number shown ...

Page 9: ...es All Staff Page if all staff pagers need to be called at once Press Staff Press 9 1 1 then Enter Enter message number code 000 999 see Preset Messages Table below Press Enter or choose F1 V1 F2 V2 F3 V3 or F4 Exit for 1 2 or 3 vibrations All Call Page if all guest and staff pagers need to be called at once For Guests At Guest Screen Display press 000 then Enter At Page All press YES F1 For Staff...

Page 10: ...nk 052 Food 053 Service 054 Seat 055 Booth 056 Lobby 057 Help 058 Restroom 059 Valet 060 Car 061 Bus 062 Bay 063 Low battery 064 Error 065 Exit 066 Fax 067 host 068 Space 069 Location 070 Nursery 071 Teller 072 Officer 073 Buffet 074 Diaper change 075 Child crying 076 To nursery Long Range Systems 9 T7450A User Manual At 3 short beeps press the pager number followed by star key twice Hang up Prese...

Page 11: ...f the unit Notice To reduce potential radio interference to other users the antenna type and gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than required for suc cessful communication 1 Press SETUP to enable the function menu 2 Press 2 to select Theft Deterrent 3 Press F1 ON F2 OFF F3 for HELP and F4 for Exit Telephone Interface General Concept The telep...

Page 12: ... Press F1 More until the unit shows 3 Phone Settings 3 Press 3 to select the dialing Properties General Properties 1 From the Phone Settings menu press 1 General to enable or disable the inbound or outbound functions 2 Press F1 Program 3 Select 1 Access Number to select a number to use if the PBX requires a dial out number 2 Direction to enable or disable inbound or outbound dialing 3 Retention to...

Page 13: ...ce To turn this function on or off 1 Press SETUP to enable the function menu 2 Press F1 More until the unit shows 3 Phone Settings 3 Press 3 to select the phone settings 4 Press 1 General 5 Press F1 Program 6 Select 2 Direction to change the Outbound or Inbound Dialing to on or off 7 Press F1 YES to change the Outbound ON or OFF 8 If yes is chosen perform the following step if no skip to step 11 9...

Page 14: ... a preset time The coaster pagers will beep or flash so that staff can locate them and then return the pagers to a charger or remove the battery For example if closing at 11 30 PM the transmitter can be set to auto locate at 12 30 AM causing all missing coasters to beep at that time To program Auto Locate 1 Press SETUP 2 Press MORE F1 until asked for the authorization code 3 Type 5 6 7 8 9 4 Selec...

Page 15: ...g signals until cleared Custom Tracking sends paging signals for a specified length of time based on a user defined time interval Continuous Tracking This function allows the host to set paging to occur continuously and monitor which Guest or Staff pager has been paged Paging continues until the number is cleared on the keypad unit Caution When the pager is returned the number MUST be cleared on t...

Page 16: ...e overall 2 minutes 120 Sec onds is timed out Group Paging General Purpose This function is used with Alpha pagers These pagers can be programmed to respond to group calls 99 groups are available and each pager can be a member of 5 groups Each pager will respond to its individ ual number and to any groups it belongs to See example below Group Paging Rules General rules for paging groups are Pagers...

Page 17: ...f you close at 11 30PM the keypad can automatically send out a signal at 12 30AM that will shutoff any pagers not already turned off To program Auto Shutoff 1 Press SETUP 2 Press MORE F1 until asked for the authorization code 3 Type 5 6 7 8 9 4 Repeatedly press F1 until you see 1 Prg Auto Func on the menu 5 Press number 1 6 Then Press 2 to select 2 Pgm Auto OFF 7 The Screen will show if AUTO Shuto...

Page 18: ...tting off Choose 1 1 Sec 2 30 Sec 3 Cont or 4 Beep Default is 30 seconds Select vibration mode F1 ON F2 OFF F4 EXIT 2 2 Beep Only sets how many times the pager beeps before shutting off Choose 1 Beep 3 Times 2 Beep Cont and Press ENTER Adjust beep volume Loud Quiet level F1 UP F2 DN F3 HELP F4 EXIT Select vibration mode F1 ON F2 OFF F4 EXIT 3 3 Glow sets how long the pager will glow before shuttin...

Page 19: ... 9 Enter the desired message using the number keys waiting until the cursor moves between letters 10 When finished press EXIT F4 11 At the canned message screen press EXIT F4 to return to the menu selection or select the next message to enter or edit Set Alarms This function is used to set the transmitter to page individual or all STAFF pagers at a specific time or on a timed interval The transmit...

Page 20: ...ver for Staff Pagers is 50 below which Star Pagers are used and above which Alpha Numeric pagers are used For Guest Pagers the default crossover point is 1000 for below which Coasters and Paddle Pagers and above Alpha Coasters is used To change the crossover points 1 Press Setup 2 Press MORE F1 until asked for the authorization code 3 Type 5 6 7 8 9 4 Repeatedly press F1 until you see 3 POCSAG Sta...

Page 21: ...een shows 1 Access Number 2 Direction 3 Retention 6 Select 3 Retention ON F1 to retain the phone number after paging OFF F2 to discard the phone number after paging Dry Contact The Dry Contacts 2 contacts located around the antenna are a contact or switch that is connected through a wire to the T7450A for example Door Bell This sensor can send a message to the pager an event hap pens e g alarm if ...

Page 22: ...the current Prompt Will use Prompt Recording from Voice Prompts Pg 11 Testing Dry Contacts This feature allows the user to test the dry contact before installing To Test 1 Press SETUP 2 Press MORE F1 until asked for an authorization code 3 Type 5 6 7 8 9 4 Select 1 Dry Contact 5 Select 2 Test Contacts TEST ON DISPLAY The screen will show the number of contacts some older TX 7450A will have only 1 ...

Page 23: ...s time date information to send to these pagers Set the Date Set the Time and Date 1 Press SETUP to enable the function menu 2 Press MORE F1 to find 3 Set Time Date 3 Select 3 Set Time Date 4 Press Set F1 5 Enter the time in hours and minutes 6 Press Enter 7 Press F1 for AM or F2 for PM 8 Enter date in MO DA YR e g May 21 2009 05 21 09 9 Press Enter Send the Time and Date to a Pager 1 Be sure the ...

Page 24: ...e and Date Format The Time and Date format viewed on the display can be set to either US or European readout European date will view as DD MM YY USA date will view as MM DD YY To set the Time and Date Format 1 Press SETUP 2 Press MORE F1 until asked for the authorization code 3 Now type 5 6 7 8 9 4 Repeatedly press MORE F1 to find 3 Time Date Format on the menu 5 Select Time Date Format 6 At Set F...

Page 25: ...staurant ID The system ID is used to prevent interference when more than one paging system is in use in a small geo graphical area The transmitter must be set to the new ID The pagers coasters must be converted to the new ID An authorization code must be acquired from LRS Determine the ID that is necessary then 1 Press Setup 2 Press MORE F1 until you are asked for the authorization code 3 Now type...

Page 26: ...Exit Long Range Systems 25 T7450A User Manual PRESS TO BACKSPACE PRESS FOR HELP MESSAGE CLEARS SCREEN DISPLAY T7400 Long Range Systems 800 437 4996 F1 F2 F3 F4 SETUP MGR1 MGR2 MODE CLEAR ENTER 1 2 3 4 5 6 7 8 9 0 ABC DEF GHI JKL MNO PQR STU VW XYZ 12 00 36 am Guest T7400 Long Range Systems 800 437 4996 F1 F2 F3 F4 SETUP MGR1 MGR2 MODE CLEAR ENTER 1 2 3 4 5 6 7 8 9 0 ABC DEF GHI JKL MNO PQR STU VW ...

Page 27: ...2 Enter the programming authorization code obtained from LRS once received this step will no longer be required 3 Select Paddle Pager 4 Select Vibe ON or Vibe OFF 5 At Enter ID enter the number for the pager to be e g 41 6 Press Enter 7 Remove the pager from the charger When flashing stops press Enter 8 The pager will slowly brighten and dim to off to indicate it is being programmed When it is fin...

Page 28: ...ated for each pager being programmed Pagers may be replaced into the same slot in the charger 1 At the Menu select 2 Staff 2 Select 1 Star Pager 3 At Enter ID enter the number you wish the pager to be normally less than 50 4 Press Enter 5 Remove the pager from the charger When the flashing stops press Enter again 6 The pager will slowly brighten and dim to off to indicate it is being programmed Wh...

Page 29: ...age enter the all call number for the pager to be programmed normally 911 6 Press Enter 7 Remove the pager from the charger It will vibrate and or beep 8 When the vibration beeping stops press Enter again 9 The pager will beep four times to indicate it is being programmed and indicate the System ID and Number for primary number all call and programming The last entry is the Encryption status see e...

Page 30: ...12 13 44 11 11 11 11 11 11 11 11 11 11 11 11 Select 2 Off to disable encryption Select 3 Transmit key to send the current encryption key to pagers 5 When the display shows Transmit Key Now press the F1 key to send key 6 Turn the pager off then on When it stops beeping press Enter Note more than 1 pager can be encrypted at once 7 The unit will wait 5 seconds and send out the signal Read the screen ...

Page 31: ...n ID is often confused with Restaurant ID This function is used where more than one station of the same establishment may be paging staff pagers The indictors on the pager will show this code To set a different station number 1 Press SETUP 2 Press MORE F1 until you are asked for the authorization code 3 Now type 5 6 7 8 9 4 Repeatedly press F1 until you see 1 Prgm Station ID on the menu 5 Press 1 ...

Page 32: ...ASH ALL AT ONCE To begin Range Test 1 Press SETUP 2 Press MORE F1 until you are asked for the authorization code 3 Enter 5 6 7 8 9 4 Continue pressing MORE F1 until you see 2 Run Range Test 5 Press 2 to begin running the Range Test 6 Take 2 or 3 charged coasters and begin walking around the restaurant The pagers should flash about once every 3 4 seconds 7 The point where the pager does not flash c...

Page 33: ...ful communication Transmitter Required voltage One 110 220V outlet for the pager keypad Operating Frequency 420 470MHz Radiated Power 4900 micro volts meter Operating Range Dependent upon pagers used Battery Powered Pagers Required voltage One AAA Alkaline battery for the pager Rechargeable Pagers Required voltage 1 110 220V outlets for pager charging base Batteries Nickel Metal Hydride NiMH Recha...

Page 34: ... from the other supply you have probably blown the power supply Acquire another supply from Long Range Systems If the transmitter does not power up from a known good power supply call Long Range Systems for a replacement or repair Transmitter Functions Check Common problems and their solutions are described below 1 Please remember that only 30 pagers can be on one 10V power supply If you have more...

Page 35: ... of your chargers and ver ify all wires are connected properly If they are connected then you may have dirty pagers con tacts Using a damp rag clean the 2 metal contacts on the back of each pager 5 The cleaning crew may be disconnecting the pagers after hours You may also have the pagers on a circuit that automatically shuts off after hours Please be sure that all pagers are plugged in and chargin...

Page 36: ... shows 2 At Power ON use Up or Dn Scroll button to select YES 3 Press Read Select button to set Set OFF 1 Using the Up or Dn scroll button scroll until display shows Power OFF 2 Press Read Select button to set power on off 3 At Power OFF screen use Up or Dn Scroll button to select YES 4 Press Read Select button to set Read Message www pager net UP SCROLL DOWN DOWN SELECT READ BUTTON R Re ea ad d A...

Page 37: ... Set Contrast 1 Using the Up or Dn scroll button scroll until display shows Set Contrast 2 Press Read Select 3 Use the Up or Dn scroll button to adjust 4 Press Read Select to confirm Auto ON OFF 1 Using the Up or Dn scroll button scroll until display shows Auto ON OFF 2 Press Read Select to set auto on off 3 Use the Up or Dn scroll button to select On or Off 4 Press Up or Dn scroll button to set o...

Page 38: ...ong or Weak and press Read Select to set Set Alert Time seconds and press Read Select to set Battery The RX E 4 Line Alpha pager uses 1 AAA Battery Programming To program the pager see pg 27 Using the Star Pager Charging Any rechargeable pager will require use of an LRS charger 1 Place the pager in the charger 2 Allow unit to fully charge overnight 3 Remove from charger and pager will vibrate and ...

Page 39: ...vel menu will display If you PRESS and RELEASE the SP5 pager button the menu will change to To exit this menu wait 8 seconds To re enter the vibe contrast menu at any time reset the pager and then hold the SP5 pager button Vibe To set the Vibration Level 1 Enter the vibe contrast menu as described above 2 Highlight the Vibe selection then PRESS and HOLD the SP5 pager Button until the screen shows ...

Page 40: ...t terminals 2 Press the Select Button repeatedly to scroll through the settings C1 System ID number and Pager ID number C2 System ID number and All Page number C3 System ID number and System ID number G Group number Enc Encryption enabled 128 or none Ver Current Firmware Version 3 To exit wait 8 seconds Messages The pager stores the last 5 received messages To view the messages 1 Press the Select ...

Page 41: ...place the pager in the charger at the end of each day The pagers all use different chargers Coasters use the Charger 8 CH R8 AdverTeasers and Star Pagers use the Charger 9 CH R9 Lobster Pagers use the Lobster Charger CH LP Pizza Pagers use the Pizza Charger CH PZ Using Alpha Coaster Guest Pagers Programming To program the Alpha Guest Pagers refer to pg 26 Charging Any Alpha Coaster pager will requ...

Page 42: ...n weaken plastic and cause hairline cracks Pagers and equipment that are cleaned with unapproved clean ers and suffer cracking will not be covered under warranty Do not submerge any LRS paging equipment in any type of liquid as this will also dam age the equipment and is not covered under the standard warranty Charging Place rechargeable pagers on the charger and let them charge for 8 hours prior ...

Page 43: ...ular purpose nor does LRS Inc assume any liability arising out of the application or use of any product or circuit and specifically disclaims any and all liability including without limitation consequential or incidental damages Typical parameters that may be provided in LRS Inc data sheets and or specifications can and do vary in different applications and actual performance may vary over time Al...

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