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Frequently Asked Questions
What is ORP?
ORP is a term used frequently in the water treatment and food processing industry.
ORP stands for Oxidation-Reduction Potential and is a measure of the oxidizing
strength of the water and its ability to break down contaminants.
Can I drink the water?
No. Please use the lotus® Water Treatment System for your pure drinking water
needs.
How do I know if the unit is working and generating Oxyshield®
activated water?
Your lotus® Sanitizing System was in development for well over three years. The only
way that the percentage indicator on the Display can reach 100% is if the water has
been fully activated. It is impossible for the indicator to reach 100% without the
Oxyshield® infusion process being complete.
There is water in the center reservoir of my base unit. Is this normal?
Should I drain the water from the unit?
The water in the center reservoir is perfectly normal, as the water is siphoned from
the attachment during processing, super-oxygenated and circulated back into the
attachment. It is not recommend to drain the water from the base, as this water is
already sanitized and the first water to be sanitized on the next cycle. Do not drain the
water from the unit, simply insert the red cap received with the unit for storage.
Why can’t I use the water in the Spray Bottle Attachment after 15
minutes?
You lotus® Sanitizing System infuses ordinary tap water with super-oxygen(O3)
by utilizing Oxyshield® technology to force oxygen molecules (O2) to take on an
additional oxygen atom (O). The unstable nature of super-oxygen is what delivers
the sanitizing power of lotus® and the super-oxygen infused into the water begins
reverting back to oxygen after approximately 15 minutes.
What happens if I accidentally press the Start/Cancel/Reset Button
and there is not a vessel on the base unit?
Your lotus® will determine that something is wrong and the Display will flash with
Function Display “F4” accompanied by a series of beeps. Press the Start/Cancel/Reset
Button to reset the unit. Fill your attachment to the max fill line with cold tap water,
place on the base unit and press the Start/Cancel/Reset Button to initiate the cycle.
