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Loopcomm S1, User Manual

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Loopcomm S1 User Manual Download Page 46

 

 

46 

 
 

Troubleshooting:

 

USB

 

Storage

 

&

 

Other

 

Miscellaneous

 

Issues

 

 

I

 

cannot

 

access

 

my

 

USB

 

storage

 

device

 

after

 

I

 

plug

 

it

 

into

 

the

 

Range

 

Extender.

 

Follow

 

the

 

instructions

 

below

 

for

 

your

 

operating

 

system.

 

 

Windows

 

7

 

&

 

Vista

 

To

 

access

 

the

 

drive

 

from

 

your

 

Windows

 

desktop:

 

Note:

 

If

 

the

 

USB

 

drive

 

does

 

not

 

appear

 

automatically

 

under

 

your

 

Networked

 

devices

 

(Windows

 

7,

 

Vista

 

or

 

Mac

 

OS

 

X),

 

you

 

will

 

need

 

to

 

Map

 

the

 

Network

 

Drive.

 

a.

 

Click

 

the

 

Start

 

button.

 

b.

 

Click

 

Computer

.

 

c.

 

On

 

the

 

Computer

 

page,

 

the

 

drive

 

should

 

appear

 

on

 

the

 

left

 

hand

 

column

 

under

 

Network

 

as

 

LOOPCOMM_RE_USB

.

 

 

To

 

Map

 

the

 

Network

 

Drive:

 

 

a.

 

Click

 

the

 

Start

 

button.

 

b.

 

Click

 

Computer

.

 

c.

 

Click

 

Map

 

Network

 

Drive

 

from

 

the

 

top

 

bar.

 

d.

 

Select

 

a

 

drive

 

letter

 

(any),

 

then

 

enter

 

in

 

the

 

folder

 

field:

 

\\LOOPCOMM_RE_USB

 

or

 

\\

shared

 

disk

 

IP

 

address

 

e.

 

If

 

the

 

drive

 

fails

 

to

 

open,

 

click

 

browse

 

and

 

locate

 

LOOPCOMM_RE_USB

 

under

 

Network.

 

 

Windows

 

XP

 

To

 

access

 

the

 

drive

 

from

 

your

 

Windows

 

desktop:

 

Note:

 

If

 

the

 

USB

 

drive

 

does

 

not

 

appear

 

automatically

 

under

 

your

 

Networked

 

devices

 

(Windows

 

7,

 

Vista

 

or

 

Mac

 

OS

 

X),

 

you

 

will

 

need

 

to

 

Map

 

the

 

Network

 

Drive.

 

a.

 

Click

 

the

 

Start

 

button.

 

b.

 

Click

 

My

 

Computer

.

 

c.

 

Click

 

on

 

My

 

Network

 

Places

 

and

 

locate

 

the

 

drive

 

named

   

 

LOOPCOMM_RE_USB

.

 

 

 

To

 

Map

 

the

 

network

 

drive:

 

 

a.

 

Click

 

the

 

Start

 

button.

 

Summary of Contents for S1

Page 1: ...1 User Manual HIGHPOWERTM TOUCH SCREEN WI FI RANGE EXTENDER S1 ...

Page 2: ...8 Extended Network Settings 8 Apply Settings 9 Setup Summary 9 If the Extended Network connection fails try the following 10 MORE SETTINGS TOUCH SCREEN 11 Home Network Settings 12 Extended Network Settings 12 Guest Network 13 Connected Devices 13 Wi Fi Coverage Controls 13 Access Schedule 14 Wi Fi Protected Setup WPS 14 User Access 14 Screen Settings 15 Clock Date 15 System Details 16 Statistics 1...

Page 3: ...Office Network connection fails try the following 25 Home Network Settings 26 Extended Network Settings 26 Guest Network 27 Security 27 Wi Fi Protected Setup WPS 28 User Access 28 Wi Fi Coverage Controls 28 Access Schedule 29 Advanced Settings 29 NETWORK SETTINGS WEB MENU 30 USB STORAGE WEB MENU 31 MANAGEMENT FEATURES WEB BROWSER 34 Device Status 34 Statistics 35 System Clock 35 System Logs 35 Upg...

Page 4: ... through innovation and advanced technology We pride ourselves on delivering products that outperform the competition and go beyond your expectations If you have any questions please feel free to contact us We d love to hear from you and thank you for your support Email support loopcomm com Website www loopcomm com Product view ...

Page 5: ...status 2 Stylus Input tool that assists in navigating the LCD touch screen Menu 3 Antenna Connectors ANT RJ SMA antenna connector Compatible with all antennas that have RP SMA connectors 4 Reset Button used to reset device Push down once to reboot hold down for 5 10 seconds to reset to factory default settings 5 USB Port USB 2 0 Port used to attach USB storage devices such as a USB flash drive or ...

Page 6: ...tup location should be somewhere no more than halfway between your Wi Fi router and your Wi Fi dead zone Power On the Range Extender a Attach the included antenna b Attach the Power Adapter to the Range Extender s PWR Port and plug it into an available power outlet c The Loopcomm Logo will appear as the unit boots up and then the Dashboard screen will appear ...

Page 7: ...Tap the Left or Right Arrow to navigate between multiple pages for one screen The dots in this example indicate there are 3 pages to see Keyboards Keypads Tap on a Blank Field to access a keyboard or keypad for entering in information such as your Network ID and Security Key Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender Tap SCAN to find an av...

Page 8: ...twork you are trying to extend has Wi Fi security enabled you will be prompted to enter a Security Key If you don t select a secure network you will not see this page Enter the security key in the space provided You do not need to select what type of security it is just simply type in the key and tap Next The Wizard will automatically detect your home network s security settings If you do not know...

Page 9: ...e Range Extender is now successfully configured Your settings are now saved If you haven t already positioned your Range Extender in an optimal location you may do so now All Range Extender settings are saved and the unit can be safely powered off for relocation You may also attach any wired network devices to the wired ports on the side of the Range Extender at this time ...

Page 10: ... to your Home Network Wi Fi router If you are unable to access the internet through the Home Network Wi Fi router you must first fix this problem The Range Extender will not be able to obtain internet access through a router that does not have internet access Once Internet access is restored on your Home Network Wi Fi router connect to the Range Extender again and retry the Wizard f Return to the ...

Page 11: ...sily configure with the touch of your finger To access the main Settings Menu tap Settings from the Dashboard From there you can access additional Wi Fi Settings or Management Settings Note For more advanced features and detailed options please access the web menu through your web browser http setup loopcomm com ...

Page 12: ...Channel number of the Home Network If the Settings entered here do not match the Settings of your home router a connection between the router and the Range Extender will not be established More detailed settings can be found by accessing the web menu setup loopcomm com Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network Extended Netw...

Page 13: ...k router More detailed settings can be found by accessing the web menu setup loopcomm com Connected Devices Connected Devices displays all users currently connected to the Range Extender s Extended Network It provides a list of MAC Addresses for each connected device and the sent and received data for each Wi Fi Coverage Controls Adjust the output power of the Range Extender to control the coverag...

Page 14: ...Zone Settings can be adjusted from the Settings menu under Management Clock Date Wi Fi Protected Setup WPS WPS is a Wi Fi feature created to make Wi Fi setup simple and easy Some Wi Fi routers and adapters support this feature with varying names i e One Touch Setup or WPS You may enable WPS setup here by tapping Start WPS PBC Follow the steps on the Range Extender to complete WPS setup More detail...

Page 15: ...ou forget your passcode simply reset the Range Extender back to default settings by holding down the reset button on the right panel of the Range Extender for 5 10 seconds Show Clock After Timeout The Range Extender can automatically display the time and date after the timeout time has elapsed instead of turning the screen off Clock Date Maintain the internal clock for the Range Extender by syncin...

Page 16: ...e Network the network IP settings will be assigned by your Home Network When not connected the Range Extender will use its own default network IP settings Device Details This section provides you with information on the version and builds time of your firmware This is used to help our support department determine what firmware version your device is running The Current Date Time is the setting for...

Page 17: ...mputer c On the Computer page the drive should appear on the left hand column under Network as LOOPCOMM_RE_USB To Map the Network Drive a Click the Start button b Click Computer c Click Map Network Drive from the top bar d Select a drive letter any then enter in the folder field LOOPCOMM_RE_USB public or Range Extender s LAN IP address public e If the drive fails to open click browse and locate LO...

Page 18: ... network drive a Open Finder b From the menu on the top of the desktop select Go c Select Connect To Server from the drop down menu d Enter the address of the network drive smb LOOPCOMM_RE_USB public or smb Range Extender s LAN ip address public e Then click Connect a Open Finder b Select Preferences from the drop down menu c Check show Connected Servers d The drive should now appear on your deskt...

Page 19: ...remember to always save your current settings first by going to Save Reload Settings via the web menu The firmware upgrade process will reset the settings of the Range Extender to default settings More detailed settings can be found by accessing the web menu setup loopcomm com ACCESSING THE WEB MENU The Range Extender can be configured via the simple to use Touch Screen Menu or via a web browser w...

Page 20: ...een your Wi Fi router and your Wi Fi dead zone Connect your PC Tablet or Smartphone to the Range Extender a Attach the included antenna b Attach the Power Adapter to the Range Extender s PWR Port and an available power outlet c The Range Extender should boot up with the Loopcomm Logo and then the Dashboard screen should appear d Connect your PC Tablet or Smartphone to the Range Extender s Wi Fi ne...

Page 21: ... PC and the Range Extender c Open your web browser and go to http setup loopcomm com again Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender Click SCAN to find an available network to extend The diagram on this page displays the terms used to describe 1 The network you are trying to extend Home Network 2 The network that is rebroadcasted and exte...

Page 22: ... the network SSID the channel which the Wi Fi network is operating on and the security type of the network The results page will also display what the signal strength is coming from each specific network detected Connecting to a Secure Network If the Wi Fi network you are trying to extend has Wi Fi security enabled you will be prompted to enter a Security key If you don t select a secure network y...

Page 23: ...w the countdown to complete and the Wizard will automatically redirect you to the next step Connect to the new Extended Network During the countdown process the Range Extender will reboot and disconnect the Wi Fi connection At this point you will need to reconnect your PC Tablet or Smartphone to the new Extended Network Follow the instructions on the screen to connect to the ExtendedNetwork Once y...

Page 24: ...gs are now saved If you haven t already positioned your Range Extender in an optimal location you may do so now All Range Extender settings are saved and it can be safely powered off for relocation You may also attach any wired network devices to the wired ports on the side of the Range Extender ...

Page 25: ...r Connect directly to your Home Network Wi Fi router If you are unable to access the internet through the Home Network Wi Fi router you must first fix this problem The Range Extender will not be able to obtain internet access through a router that does not have internet access Once Internet access is restored connect to the Range Extender again and retry the Wizard f Return to the Wizard and attem...

Page 26: ...match a connection will not be established Channel Width Wi Fi operates in two separate channel widths 20Hz and 40Hz 20Hz allows operation on channels 1 11 while 40Hz is 5 11 40Hz allows for faster speeds Select the channel width you wish to use for your network This setting must match that of your Home Network for a successful connection Extended Network Settings The Extended Network Settings pag...

Page 27: ...ty Wi Fi security allows you to change the type of Wi Fi security settings for your Extended Network or your Home Network Note If you adjust the security in your Home Network and it is incorrect you will no longer have a successful connection to your Home Network You must first adjust the security of your Home Network on your Home Network router Using the drop down menu you can select which networ...

Page 28: ... specific users connecting wirelessly to the Extended Network Each Wi Fi device has a unique address called a MAC address a 12 digit hex number By inputting the MAC address into the field you can define whether that device is allowed into your network or not allowed Wi Fi Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your Extended Wi Fi Network...

Page 29: ...djust the advanced Wi Fi settings for the Range Extender These settings allow you to control the details of your Wi Fi network configuration Here are a few definitions on some settings Fragment Threshold The Default and Recommended setting is at 2346 meaning the Range Extender will never fragment any frames that it sends to Wi Fi users RTS Threshold Adjusts the size of RTS data packets Lower value...

Page 30: ... its MAC address and assign it a pre defined IP address each time the device logs into the network Obtain IP settings from the Home router or manually enter your IP settings Auto Load Menu Auto DNS When the Range Extender loses connection to your Home Network it will automatically redirect your web browser to the web menu To turn this feature off you can disable Auto DNS Note Disabling Auto DNS wi...

Page 31: ...device such as a flash drive or external hard drive to the USB port on the back of the Range Extender and follow the directions below for your operating system The computer must be connected to your Home Network or Extended Network to access the storage device You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access ...

Page 32: ...Range Extender s LAN IP address public e If the drive fails to open click Browse and locate LOOPCOMM_RE_USB under Network Windows XP To access the drive from your Windows desktop Note If the USB drive does not appear automatically under your Networked devices Windows 7 Vista or Mac OS X you will need to Map the Network Drive a Click the Start button b Click My Computer c Click on My Network Places...

Page 33: ... network drive a Open Finder b From the menu on the top of the desktop select Go c Select Connect To Server from the drop down menu d Enter the address of the network drive smb LOOPCOMM_RE_USB public or smb Range Extender s LAN ip address public e Then click Connect a Open Finder b Select Preferences from the drop down menu c Check Show Connected Servers d The drive should now appear on your deskt...

Page 34: ...to check that your Home Network SSID is correct and the channel number matches your Home Network s channel number settings Connection State The Connection State will say Connected when there are no problems with the connection to your Home Network If the Connection State shows Waiting for Keys then the WPA WPA2 security key you entered is incorrect If the Connection State shows Scanning the Range ...

Page 35: ...cally connected to the wired ports on the Range Extender System Clock Maintain the internal clock for the Range Extender by syncing with your computer s time Your system clock settings need to be accurate in order for Logs and Wi Fi Access Schedules to work correctly System Logs System Logs are useful for viewing the activity and history of the Range Extender The System Logs are also used by Loopc...

Page 36: ...l be a text document with details on the current firmware release and instructions on how to upgrade the firmware To manually upgrade your firmware a Download the file from www loopcomm com and remember the location where you saved it Firmware files may also be provided by Loopcomm b Click Choose File and locate the file c Click Upload to begin upgrading Note Firmware files normally have a bin fil...

Page 37: ...ord Settings By default the Range Extender does not require a password to login to the web menu If you wish to enable a password to protect unauthorized access to the web menu and Wizard you may enter one here ...

Page 38: ...s Tx Amplifier 2 x High Power 2 4GHz Amplifiers 2 x Low Noise Amplifiers Wireless Security WEP WPA WPA2 Antennas 1 x Detachable High Gain Antenna 1 x Internal High Gain Antenna Ports 2xRJ 45 10 100 LAN ports Mounting Wall Desktop SetupRequirements Wireless 2 4GHz 802 11b g n Network Will not work in 5GHz Wireless N mode ...

Page 39: ...r some reason you need to return your Range Extender back to default settings hold down the Reset button on the side panel for 10 seconds The Range Extender will reset back to factory settings as listed below IP Address 192 168 1 240 Web Menu Access http setup loopcomm com SSID Loopcomm ...

Page 40: ...e Extender may be out of range Move the Range Extender closer to the Wi Fi router and try the Setup Wizard again from the Touch Screen Menu It is recommended that your Home Network shows a signal strength of 70 or greater in the Wizard SCAN results b The Home Network may be a dual band Wi Fi router The Range Extender supports 802 11b g n 2 4GHz routers If your Home Network uses a dual band router ...

Page 41: ...hould automatically reconnect to your Home Network within 10 minutes d If the range extender does not automatically reconnect try rebooting the Range Extender by unplugging the power cable and plugging it back in I have a dual band router and I cannot extend it a Log into the Web Menu for your dual band Wi Fi router and adjust the Wi Fi settings Change the Wi Fi band to 2 4GHz single band mode onl...

Page 42: ...ow File transfers take a long time to transfer a You may be too far away from your Home Network The closer the Range Extender is to your Home Network the better its connection will be The Range Extender must have a strong signal in order to extend the signal with fast speeds and further range Move the Range Extender closer to your Home Network and try again Troubleshooting Touch Screen Issues I fo...

Page 43: ...er and reconnect the Range Extender The range from the Range Extender seems low a Check to see that your Wi Fi output settings are at 100 From the Dashboard go to Settings then to the Wi Fi Settings menu and access the Wireless Coverage settings Make sure the output power is at 100 b Your Range Extender may be installed in a poor location Avoid setting up your Range Extender in areas with high int...

Page 44: ...ting again b The connection to the Home Network may be down Use an Ethernet cable and connect directly to the Range Extender with a PC Access the Web Menu by opening your PC s web browser to http setup loopcomm com and run through the Wizard again After you have successfully reset the Home Network connection try connecting wirelessly again c If you have previously connected to the Range Extender o...

Page 45: ...Extender back to default settings push the Reset Button on the side panel for five 5 to ten 10 seconds then let go After the Range Extender has fully reset use an Ethernet cable not included and connect to the Range Extender Login to the Web Menu at http setup loopcomm com and run through the Wizard ...

Page 46: ...d column under Network as LOOPCOMM_RE_USB To Map the Network Drive a Click the Start button b Click Computer c Click Map Network Drive from the top bar d Select a drive letter any then enter in the folder field LOOPCOMM_RE_USB or shared disk IP address e If the drive fails to open click browse and locate LOOPCOMM_RE_USB under Network Windows XP To access the drive from your Windows desktop Note If...

Page 47: ... Computer and select Map Network Drive c Select a drive letter any then enter in the folder field LOOPCOMM_RE_USB or shareddisk IP address d If the drive fails to open click browse and locate LOOPCOMM_RE_USB under Network ...

Page 48: ...Extender and reboot it by unplugging the power adapter Once rebooted try inserting the USB storage device again b Make sure your USB storage device is not corrupted and is working properly and try again Additional USB Storage troubleshooting tips may be available online at the Loopcomm Technology Please check the Support for the latest updates and features for USB Storage support My Wi Fi Access S...

Page 49: ...49 ...

Page 50: ...uit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operat...

Page 51: ...ons Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Copyright 2014 Loopcomm Technology Inc All rights reserved ...

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