LOGO SILVER ALLTRACK M3 Series Page 38 Owner'S Manual Download

Page: 38 / 48

TROUBLESHOOTING GUIDE FOR POWER SEATING

SYMPTOM

Possible Causes

How to fix this

Nothing works!

• No batteries in your wheelchair

• 24V power cable disconnected

• Fuse is burned

• Control switch is defective

• Breaker has popped

• Check batteries

• Verify all connections

• Verify and/or replace battery cables

• Reset the breaker

Actuator is noisy when
going up or down

• Defective actuator

• Mechanical restraint

• Make sure the seat is aligned well and doesn’t

interfere with the rear of the power tilt actuator

when tilting

• Check for and remove mechanical restraints

Actuator is going only
in one direction

• Wrong programming

• Cable connected in wrong location

• Pinched cables

• Verify electrical assembly and programming

thoroughly

• If problem persists, call

LOGO SILVER

technical

support for further instructions

Relays can be heard, but
actuator does not operate

• Actuator not connected to power module

• Defective actuator

• Defective power module

• Pinched cables

• Verify electrical connection assembly and

programming thoroughly

• Verify if cables are pinched

• If problem persists, call

LOGO SILVER

technical

support for further instructions

Fuse burns or breaker
pops repeatedly

• Mechanical restraint

• Short circuit in one of the cables

• Defective power module

• Verify mechanical assembly thoroughly

• If problem persists, call

LOGO SILVER

technical

support for further instructions

Drive lock-out switch,
tip switch or reduce
drive switch do not
work properly

• Wrong programming

• Cable connected in wrong location

• Drive lock-out switch is unplugged

or defective

• Reduced drive switch is unplugged

or defective

• Tip switch is unplugged or defective.

• Pinched cables

• Verify proper mechanical operation

of limit switches.

• Verify electrical assembly and

programming thoroughly

• Verify if cables are pinched

• If problem persists, call

LOGO SILVER

technical

support for further instructions

Charger fuse burns every
time an attempt is made to
charge the batteries

• Wrong charger is used

• Trouble with the power interfacing cable

• Make sure you are using the battery charger

provided with your wheelchair

• Verify all cables

Summary of Contents for ALLTRACK M3 Series

Page 1: ... to the wheelchair user User Before using this wheelchair please read this entire Owner s Manual and save it for future reference Caution Federal law restricts this device to sale by or on the order of a practitioner licensed by the law of the State Province in which they practice Find this notice at www logo silver fr ...

Page 2: ...ed technician prior to operating your Alltrack power wheelchair Not doing so may result in damage and or injury AUTHORIZED SUPPLIER TECHNICIAN WARNING WARNING Notice to authorized suppliers and qualified technicians DO NOT operate or service the power wheelchair without initially reading this Owner s Manual If you do not understand some of the instructions and warnings contained in this Manual ple...

Page 3: ...2 Ordering parts 43 XII LOGO SILVER LIMITED WARRANTY 43 XIII RECYCLING 43 XIV PRODUCT SPECIFICATIONS 44 45 APPENDIX A 46 Battery connection label 46 II TABLE OF CONTENTS I INTRODUCTION 2 II TABLE OF CONTENTS 3 III YOUR POWER WHEELCHAIR AND ITS PARTS 4 5 IV NOTICE READ BEFORE USE 6 V EMI ELECTROMAGNETIC INTERFERENCE 7 8 Description effects and sources of EMI 7 Immunity level 8 Report all suspected ...

Page 4: ...ay mount with multi axis adjustibility SEAT WIDTH RANGE Adjustable from 15 to 20 380 mm to 510 mm Adjustable from 19 to 24 485 mm to 610 mm Adjustable from 24 to 26 610 mm and 660 mm Custom width available SEAT DEPTH RANGE Adjustable from 15 to 22 380 mm to 560 mm Custom depth available BACK CANE HEIGHT 16 to 26 405 mm to 660 mm CONTOUR BACKREST From 15 to 26 wide 380 mm to 660 mm From 16 to 26 hi...

Page 5: ...ck 7 Caster Fork 13 Armrest 2 Backrest 8 Caster Tire 14 Push Handle 3 Front Riggings 9 Brake Release Levers std motors 15 Headrest 4 Foot Platform 10 Drive Wheel 5 Seat Pan 11 Freewheel Release Levers optional motors 6 Base Frame 12 Seat Frame 10 11 14 15 4 2 6 7 8 1 12 13 3 5 9 ...

Page 6: ...rge has the potential of damaging electronic components unless handled properly The ESD icon prompts the user to refer to the proper related document to manage the situation IV NOTICE READ BEFORE USE CHOOSING THE RIGHT POWER WHEELCHAIR SAFETY OPTIONS AMYLIOR has a wide range of Alltrack power wheelchairs with different styles sizes and settings to meet the user s needs Ultimately the final selecti...

Page 7: ...ithout warning to Move by itself Move in unintended directions If any of these occurs it could result in severe injury to you or others 2 EMI can damage the control system of your power wheelchair This could create a safety hazard and lead to costly repairs SOURCES OF EMI WARNING The sources of EMI fall into three broad types 1 HAND HELD TRANSCEIVERS The antenna is usually mounted directly on the ...

Page 8: ...portional head control Proportional compact joystick Proportional micro joystick Chin control Heavy duty joystick Buddy button Micro Light switch WARNING Individuals with physical limitations requiring the use of a specialty control input device known not to be immune to 20 V m should exercise extra care around known sources of EMI WARNING There is no way to know the effect on EMI if you add acces...

Page 9: ...u read all warnings and follow all instructions in each section of this Owner s Manual Be aware that warnings that apply to the user also apply to you 1 DO NOT stand or sit on any portion of the power wheelchair 2 You need to work with the user and the user s doctor nurse or therapist to develop safe methods best suited to your abilities and those of the user 3 To manually push the power wheelchai...

Page 10: ...e indicator will light up when charge is full Yellow lights indicate battery charge level is getting low Red lights indicate batteries are in immediate need of charging 3 When not in use keep your power wheelchair in a clean dry place CUSTOMIZATIONS CHANGES MODIFICATIONS 1 PROHIBITED NEVER make any customizations changes or modifications to any part of your Alltrack power wheelchair unless explici...

Page 11: ...er of motor vehicles on roads or in parking lots 1 DO NOT operate this power wheelchair on any roads that do not allow non motor vehicle traffic 2 When visibility is limited by either darkness or weather conditions DO NOT operate the power wheelchair on any roadways 3 It may be hard for drivers to see you Make eye contact with drivers before you proceed When in doubt yield until you are sure it is...

Page 12: ...t there is a point during every trans fer when the wheelchair seat is not below you To prevent a fall 1 ALWAYS turn off power before you transfer to or from your wheelchair If you leave the power on you may touch the joystick and cause your wheelchair to move when you do not expect it 2 Make sure freewheel release levers are engaged This keeps the power wheelchair from moving when you transfer 3 W...

Page 13: ...ware that your weight will shift if you dress or change clothes while seated in the wheelchair To make the power wheelchair more stable rotate the front casters until they are forward NEVER dress or change clothes when elevated tilted or reclined in the wheelchair OBSTACLES WARNING Obstacles you may have to overcome daily include door thresholds lifts ramps and hazards such as potholes and broken ...

Page 14: ... 3 Do not use power wheelchair on slope steeper than 10 TO REDUCE THE RISK OF A FALL TIP OVER OR LOSS OF CONTROL WARNING 1 NEVER use your power wheelchair on a slope unless you are sure you can do so without losing traction 2 ALWAYS go as straight up and as straight down as you can See Fig 4 DO NOT cut the corner on a slope or ramp DO NOT turn or change direction on a slope 3 ALWAYS stay in the ce...

Page 15: ...help prevent falls while on a lift 5 Avoid moving forward if a wheel is caught on the lip of the ramp Backup reposition the caster for a more direct approach and slowly try again Figure 5 The neutral position CURBS SINGLE STEPS WARNING 1 It is recommended to ALWAYS use a ramp or a curb cut when climbing and or descending a curb single step or other obstacle 2 If you must climb or descend a curb si...

Page 16: ...apist to find out if you need such a device for your well being FASTENERS WARNING Many of the screws bolts and nuts on this power wheelchair are special high strength fasteners Use of improper fasteners may cause malfunction 1 Only use fasteners provided by LOGO SILVER 2 If fasteners become loose tighten them immediately 3 Over or under tightened fasteners may fail or cause damage to parts 4 See S...

Page 17: ... gauge to check pressure 5 Driving over sharp objects may cause damage to pneumatic tires and tubes POSITIONING BELTS WARNING Use a positioning belt only to help support your posture Improper use of such belts may cause severe injury or death 1 Make sure you are not at risk to slide down in the seat If this occurs you may suffer chest compression or suffocate due to pressure from the belt A pelvic...

Page 18: ...e that hands any body parts and clothing are clear of all power seating components that may get struck between moving parts before operating them Not doing so may lead to personal injury and or equipment damage 5 TILTING POWER BASE WITH PUSH HANDLES DO NOT attempt to tilt the power wheelchairs by pulling down on the push handles Power wheelchairs have heavy bases As such attempting to tilt a power...

Page 19: ...ty for the power recline is from 300 lb up to 400 lb 136 kg up to 180 kg depending on its configuration NEVER exceed the specified weight capacity for your configuration POWER ELEVATING ARTICULATING LEGRESTS WARNING NOTE Pinch Point Avoid putting hands or fingers near the power legrests mechanism while in operation The power legrests for this power wheelchair has a maximum user weight capacity of ...

Page 20: ...ls Phillips and and Robertson 3 square screwdrivers Metric wrenches from 10 mm to 13 mm Metric Allen wrenches from 3 mm to 6 mm Imperial wrenches from to 9 16 Imperial Allen wrenches from 5 64 to Imperial socket from 7 16 to Ratchet NOTE These tools can be found in common hardware stores BATTERY USE Fig 1 2 on next page CABLE AND FUSES Your Alltrack is equipped with two safety mechanisms which use...

Page 21: ...tery pack until cable connection is accessible d Disconnect and pull battery pack to full deployment to remove it e Lift the battery pack from the compartment using the battery carrying straps f Repeat operation in reversed steps to put the batteries back in WARNING Batteries may weigh up to 55 lb 25 kg each Care must be taken to avoid injury when lifting Fig 1 A Fig 2 B ...

Page 22: ...ks D into place 2 REMOVAL FIG 4 a To remove footrest press quick release lever E b Rotate footrest outward and lift F 3 LENGTH ADJUSTMENT FIG 4 a Remove both bolts G in the hanger tube b Reposition the footrest c Re tighten all bolts G Fig 3 C D Fig 4 E G F ELEVATING ARTICULATING LEGRESTS OPTIONAL INSTALLATION To install or remove elevating articulating legrests ALR see instructions for swing away...

Page 23: ... 6 mm Allen key and 13 mm wrench b Tilt the footplate up and set to the desired angle c Tighten screws 3 CALF PAD ADJUSTMENT FIG 1 2 LATERAL width between both a Loosen securing bolts C behind calf pads with 4 mm Allen key Fig 1 b Move calf pad to desired width E Fig 2 c Tighten bolts HEIGHT AND DEPTH FIG 1 a Loosen securing bolts B with a 4 mm Allen key b Slide calf pad up down on rail to desired...

Page 24: ...rmrest up or down to allow armrest to snap into place Fig 3 B C D A CANTILEVER AND RECLINING ARMREST ADJUSTMENT Fig 4 5 Both the cantilever and reclining armrests can be flipped back are height adjustable but they are not removable 1 CANTILEVER ARMREST ADJUSTMENT FIG 4 a To adjust remove the two bolts E behind the armrest with 27 1 6 wrench b Reposition in the available holes for desired height c ...

Page 25: ...nother 2 50 mm of movement in all directions NOTE When pushing the quick latch back in it should be hard and stiff to close down It should leave a pressure mark on your palm If it still moves after that repeat by tightening the nut not the latch The first time it is tightened usually the star washer on the inside will break the paint The second time it will be firmly set into the metal and hold we...

Page 26: ...E to desired position Rotate swing away arm left right on vertical rod E to desired position c Tighten securing screw D applying 95 lb sq inch 15 torque 4 CHANGING ANGLE OF JOYSTICK MOUNT Fig 3 4 Changing the angle from 0 to a 35 Fig 4 or from 35 to 0 Fig 3 a Loosen both securing screws F on swing away arm bracket with a 5 mm Allen key b Remove the screw F1 completely Align swing away arm to desir...

Page 27: ...moving 3 Make sure that the person pushing the power wheelchair has full control when the freewheel brake levers are disengaged IN FREEWHEEL POSITION FIG 4 a To disengage levers Pull lever B toward the back to the neutral position to disengage levers b To engage levers Push lever B towards the front to engage the levers and return to the drive position There is one lever for each motor Fig 4 B NOT...

Page 28: ...D VR2 KEYPAD While the control system is switched on depress and hold the on off button After 1 second the control system will beep Now release the on off button Toggle the joystick forward until the control system beeps Release the joystick there will be a long beep The power wheelchair is now locked NOTE The following screen will be displayed the next time the Control System is switched on TO UN...

Page 29: ...ety have the settings on your power wheelchair verified when your environment or level of function and ability change WARNING Have your control settings re adjusted immediately if you notice any change in your ability to Control the joystick Avoid running into objects NOTE Control settings are adjusted by your LOGO SILVER authorized supplier WARNING When starting the wheelchair the joystick toggle...

Page 30: ...unt and backrest in an upright position Always perform power seating operations on a level surface LEVEL SURFACE LEVEL SURFACE SEAT TILT DRIVE LOCK OUT Drive lock out is a safety feature designed to prevent the power wheelchair from being driven while in a tilt angle over 15 relative to the level surface DANGER Never operate the power wheelchair while in tilt if the drive lock out does not stop th...

Page 31: ...he backrest shroud touches the base shroud 31 total tilt recline angle limit The total tilt recline angle should stop before the backrest shroud touches Tip limit switch SEAT ELEVATE SEAT ELEVATE DRIVING IN REDUCED SPEED CREEP MODE Reduced drive speed is a feature designed to allow the user to drive the wheelchair at a reduced speed while lifted up to 1 1 280 mm When elevated the drive speed is th...

Page 32: ...32 ELEVATING ARTICULATING LEGRESTS LEFT COMBINATION POWER RECLINE AND LEGREST ELEVATE ELEVATING ARTICULATING LEGRESTS RIGHT COMBINATION POWER RECLINE AND LEGREST ...

Page 33: ...e base shroud the base shroud as it can reduce the total tilt recline angle limit The total tilt recline angle should stop before the backrest shroud touches Tip limit switch POWER SEATING OPERATIONS THROUGH THE JOYSTICK The power tilt seat elevate backrest recline elevate articulating legrests and center mount functions can be operated using the joystick on your power wheelchair The following joy...

Page 34: ...al position toggle in the opposite direction or push the other button ACTIVATION FOR KEYPADS WITH STORED MEMORY To activate the power option always toggle forward A or push upper button under the corresponding power option hold until the desired position is achieved then release To return toward the neutral position toggle forward or push upper button a second time To activate the memory positions...

Page 35: ...sh button keypad ACTIVATION INSTRUCTIONS WITHOUT STORED MEMORY Power tilt Toggle backward B Push the lower button B Power elevate Toggle backward B Push the lower button B Power recline Toggle backward B Push the lower button B Power elevating and articulating legrestLeft leg dot on left Toggle forward A Push the upper button A Power elevating and articulating legrest Right leg dot on right Toggle...

Page 36: ...r the processed failed 3 short beeps will be heard Try again 2 USING THE KEYPAD a Set the seating in the desired position then stop all seating movements If the seating is moving it will not be possible to store the position b Push and hold the 2 most left top toggle switches buttons on the keypad after 3 seconds when the green LED starts flashing slowly release both switches buttons c Push and ho...

Page 37: ...osition is achieved and release If you toggle in the same direction a second time it will activate the power option in the opposite direction This applies to all power options 5 MULTI TOGGLE SWITCH NOTE Each side to every toggle is pre programmed with an assigned power seating option according to the power options selected Up to 5 power seating options can be pre programmed To activate a power opt...

Page 38: ...les Verify electrical connection assembly and programming thoroughly Verify if cables are pinched If problem persists call LOGO SILVER technical support for further instructions Fuse burns or breaker pops repeatedly Mechanical restraint Short circuit in one of the cables Defective power module Verify mechanical assembly thoroughly If problem persists call LOGO SILVER technical support for further ...

Page 39: ...ery charger produces a direct current DC When applied to a discharged battery this reverses the chemical reaction that led to its discharge 1 CHARGE RATE HOW FAST A BATTERY WILL CHARGE DEPENDS ON Its electrical capacity state of charge electrolyte temperature and internal condition The DC output of the charger The charge rate will vary if the alternating current AC supply is higher or lower than 1...

Page 40: ...ts to make direct contact across both battery terminals ALWAYS 1 Use the charger that comes with your power wheelchair Read and follow all instructions and warnings 2 Make sure room is well ventilated 3 Turn off all power to your wheelchair 4 Connect and disconnect battery cables with caution NOTE ALWAYS remove and reattach the negative cable black cable first 5 Make sure to allow enough time to f...

Page 41: ...ty it can be wiped with a damp cloth with a diluted disinfectant DISINFECTING RE USING A POWER WHEELCHAIR Many disinfecting products are commercially available and must be used according to the manufacturer s instructions Before using any products on the wheelchair test on a small area to ensure the disinfecting product is compatible with the wheelchair materials LOGO SILVER recommends using one o...

Page 42: ...nd pump or a low volume air pump to inflate tires Use a tire gauge to check pressure NOTE For steps on how to repair or replace a tire technicians must refer to the Repairing or Replacing a Tire Instruction Guide on on our website https amylior com instruction guides NOTE For steps on how to change a caster fork bearings or bushings technicians must refer to the Replacing Bearing Bushings Caster F...

Page 43: ...for 1 year The warranty covers any construction or quality defect of the raw material and its components under normal conditions of use excluding normal wear of parts The warranty is limited to the repair or free exchange of parts and sub assemblies which have been recognized as defective parts labor and transport after an inspection carried out by an authorised representative Warranty repairs mus...

Page 44: ...able with Smart Track technology Specialty controls Compatible with Switch It Stealth ASL or MO VIS Seat width range Adjustable from 15 to 24 380 mm to 610 mm wide Power seating options3 and HCPCS codes For US only Power Tilt E1002 Power Recline with Mechanical Shear Reduction MSR E1004 Combination Power Tilt and Recline with MSR E1007 Center Mount Elevating Articulating Foot Platform E1012 Indepe...

Page 45: ...5 265 mm to 495 mm Center mount 10 5 to 20 265 mm to 510 mm Armrest height Cantilever 7 to 15 180 mm to 380 mm Dual post 10 25 to 15 25 265 mm to 385 mm Recline 10 5 to 14 265 mm to 355 mm Front of armrest to backrest Cantilever Full 17 33 440 mm Desk 13 330 mm Dual post Full 18 9 480 mm Desk 15 380 mm Recline Full 16 14 410 mm Desk 1 1 42 290 mm Armrest length Waterfall Full 13 4 340 mm Desk 9 23...

Page 46: ...CK NOIR BLACK NOIR Group 24 Group 22 Optional 24 24 Q00114 REV02 RD P18053 Q00114 REV02 WARNING NEVER CROSS BATTERY CABLES WHEN INSTALLING THEM ALWAYS PLACE THE PROTECTIVE CAPS TO COMPLETELY COVER THE BATTERY POLES NE JAMAIS CROISER LES FILS LORS DE L INSTALLATION TOUJOURS POSITIONNER LES CAPUCHONS PROTECTEURS POUR RECOUVRIR COMPLÈTEMENT LES PÔLES DE BATTERIES ATTENTION ...

Page 47: ...47 ...

Page 48: ...mblies adjustments and distribution Europe 163 cours Berriat 38000 Grenoble France 33 4 76 21 22 19 sav logo silver fr contact logo silver fr Made by Inc 3190 F X Tessier Vaudreuil Dorion QC J7V 5V5 CANADA ...

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