![LogIT Voyager SX Quick Start Manual Download Page 14](http://html.mh-extra.com/html/logit/voyager-sx/voyager-sx_quick-start-manual_1935679014.webp)
12
Troubleshooting
Problem
I have fitted four batteries but nothing happens on the display when I
press any of the Voyager buttons.
Voyager forgets the time when disconnected from USB.
Sometimes when I am running a long experiment with Voyager
graphing Live on my computer it stops logging.
I wish to use Voyager as a hand held meter but the display
automatically turns off after a while - can I keep it on?
Using Autolog after a few minutes the Voyager screen turns off.
My Voyager seems to be doing some odd things but my batteries are
OK - can I reset the Voyager?
Solution
Remove and check that all batteries are fitted correctly as shown
in the battery holders. They must all be the same type and either
charged Rechargeable types or new Alkaline batteries - other lower
power batteries such as Zinc Carbon types will not work properly
and must not be used
Voyager can be powered from the USB port of a computer without
the need for batteries to be installed. However if this is done when
Voyager is disconnected the clock is no longer powered and so the
time is reset.
Some computer
‘
screen savers
’
can interrupt continuous
datalogging, so we suggest screen savers are turned off.
Keep the meter display on by pressing and HOLDING green button
on for more than 5 seconds when switching on .
This is normal. See Saving Power on page 9.
To fully reset Voyager, remove all batteries, wait for around 10
seconds and then refit batteries while holding the blue button down
- Voyager should now fully reset.