Logicube Falcon-NEO Application Note Download Page 1

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Application Note

Falcon-NEO System Restore v3.2u3

Page 1 of 12

Revised date: December 2020

Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1

-818-700-

8488• fax:+1

-818-435-0088

www.logicube.com

Falcon®-NEO System Restore

1.0 INTRODUCTION ........................................................................................................................ 1

2.0 WARNING: LOG FILES WILL BE DELETED

.......................................................................... 2

2.1

EQUIREMENTS FOR BACKING UP THE LOG FILES

........................................ 2

2.2

ACKING UP THE LOG FILES

........................................................................ 2

3.0 USING A BOOTABLE USB FLASH DRIVE WITH THE SYSTEM RESTORE

......................... 3

4.1

EQUIREMENTS

.............................................................................................................................................. 3

.................................................................................................. 4

4.3

SING THE RECOVERY FLASH DRIVE

................................................................................................................ 7

4.0 USING THE BUILT-IN SYSTEM RESTORE

........................................................................... 9

................................................................................................... 9

5.0 FIRMWARE UPDATE

........................................................................................................... 12

1.0 Introduction

This document provides instructions on how to perform a system restore on the Forensic Falcon-NEO. There
are two ways to restore the Falcon-NEO:

•

Using a bootable USB flash drive with the system restore

•

Using the built-in system restore

Summary of Contents for Falcon-NEO

Page 1: ...ING UP THE LOG FILES FALCON NEO DOES NOT BOOT 2 3 0 USING A BOOTABLE USB FLASH DRIVE WITH THE SYSTEM RESTORE 3 4 1 REQUIREMENTS 3 4 2 CREATING THE RECOVERY USB FLASH DRIVE 4 4 3 USING THE RECOVERY FLASH DRIVE 7 4 0 USING THE BUILT IN SYSTEM RESTORE 9 3 1 BUILT IN SYSTEM RESTORE STEP BY STEP 9 5 0 FIRMWARE UPDATE 12 1 0 Introduction This document provides instructions on how to perform a system res...

Page 2: ...s may be backed up by following the steps in this section 2 1 Requirements for backing up the log files Falcon NEO does not boot The Falcon NEO connected to a network A computer with a Secure FTP SFTP client E g FileZilla or WinSCP connected to the same network 2 2 Backing up the log files Falcon NEO does not boot The outlined steps in this section use an open source SFTP client called FileZilla O...

Page 3: ...s 6 On the right side Remote site the var log ong_audit directory has all of the log files Highlight all the files and folders There are two ways to download the files a Right click the mouse button and select Download or b While holding down the left mouse button drag and drop the Evm files to the left window pane 7 The log files should now be backed up to your computer 3 0 Using a bootable USB f...

Page 4: ... be used instead of Win32DiskImager The instructions in this section are for Win32DiskImager 2 Download both files If the image file will not download right click on the link and use the Save Target As or Save Link As option and make sure it is saved with the img file extension 3 Extract all the files in the win32diskimager v1 0 0 binary zip file to a folder or directory of your choosing 4 Connect...

Page 5: ...tel 1 818 700 8488 fax 1 818 435 0088 www logicube com 6 Click the folder icon to select a disk image 7 In the folder where the files were downloaded in step 2 select the recovery file and click the Open icon Note the screenshot below shows a different file name 8 The Image file should now be seen in the Win32 Disk Imager screen under Image File ...

Page 6: ...et Device is set to the correct drive letter If it is the correct drive letter click Yes to continue If it is showing the wrong drive letter click No This will take you back to the previous screen where you can select the correct drive letter back to step 9 11 The USB flash drive is now being prepared and the progress bar should be advancing 12 When it is finished a prompt should appear stating th...

Page 7: ...ts 2 Insert the recovery USB flash drive to one of the front USB ports 3 Connect a USB keyboard to the other front USB port 4 Turn the Falcon NEO on The Falcon NEO will display a logo then beep 5 Immediately after the beep press and release the F7 key A boot menu should appear 6 Using the arrow keys on the keyboard select the USB flash drive with UEFI in the front of the name of the USB flash driv...

Page 8: ...A tel 1 818 700 8488 fax 1 818 435 0088 www logicube com 8 A confirmation screen will appear Tap Yes to continue with the System Restore 9 The system restore will begin The entire process may take up to 10 ten minutes to complete 10 When finished the following screen will appear Tap OK 11 The main System Restore screen will apper Tap Power Off ...

Page 9: ...nly if you have previously performed the System Restore version 3 2u3 If you are not sure whether you have previously performed the System Restore version 3 2u3 please use the method in Section 4 0 The Falcon NEO has a built in system restore This method requires a USB keyboard 3 1 Built in system restore step by step 1 Disconnect all drives and adapters connected to the Source or Destination port...

Page 10: ...ery loads the following screen should appear Tap Restore to continue If you see text that shows Continue with system restore operation y n instead of the GUI as seen above stop and follow the instructions in Section 4 0 to use a bootable USB flash drive 7 A confirmation screen will appear Tap Yes to continue with the System Restore 8 The system restore will begin The entire process may take up to ...

Page 11: ... screen will appear Tap OK 10 The main System Restore screen will appear Tap Power Off 11 A confirmation screen will appear Tap Yes 12 The Falcon NEO should gracefully shut down and will turn itself off The System Restore process should now be complete Disconnect the USB keyboard and turn the Falcon NEO on to make sure it boots properly 13 The latest software should now installed Follow Section 5 ...

Page 12: ...p Software Updates on the left side 2 Tap the Firmware Update tab One of two screens will appear a FIRMWARE UPGRADE AVAILABLE Tap the Update icon A message will appear FIRMWARE UPDATE COULD TAKE UP TO A FEW MINUTES TO COMPLETE PLEASE DO NOT INTERRUPT POWER DURING THIS TIME ON COMPLETION THE UNIT WILL AUTO RESTART AND CONFIRM THE UPDATE Tap the OK icon to start the firmware update process When the ...

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