Sound & Electronics LOG GmbH | Sankt-Georgen-Gasse 7, 8020 Graz, Austria | [email protected] | www.logaudio.com
6
MONOLOG square
User Manual
Troubleshooting
Problem
Possible cause
Solution
No sound
Mute-mode is active
Press the “
Mute
“ or “
Volume up +
“ button on the inclu-
ded remote control to deactivate the mute mode.
No connection
There may be no connection via Bluetooth or WiFi.
Check if the audio source is near the audio system.
If necessary, reduce the distance between the audio
source and the audio system.
No input signal
Check that you are actually connected to “MONLOG“
via Bluetooth, AirPlay® or DLNA. If necessary, discon-
nect and reconnect.
No power supply
Make sure the power plug is well connected in both
the speaker and the power outlet.
Audiosource is on mute
Make sure that you have not turned down the volume
at the audio source. Slowly increase the volume.
Signal too quiet
Input signal is too quiet
Increase the volume at the audio source.
Volume has been set too low with
remote control
Increase the volume by pressing the “
Volume up +
“
button on your remote control.
Signal too loud
Input signal is too loud
Decrease the volume at the audio source.
Volume has been set too high with
remote control
Decrease the volume by pressing the “
Volume down -
“
button on your remote control.
Simultaneous playback of multi-
ple audio signals
Unintentional playback of multiple
signals
Stop playing unwanted source (Bluetooth, AirPlay® or
DLNA).
Recurring short failures of audio
playback
Bad connection to audio source via
Bluetooth
Make sure that the audio source is close to the
MONOLOG square and that there are no other interfe-
ring signals. Otherwise, reduce the distance between
the audio source and the speaker, or restart your
MONOLOG square and your Bluetooth source.
Bad WiFi connection between audio
source and MONOLOG square
Reduce the distance from your audio source to your
MONOLOG square. Make sure that there are no other
interference signals. Otherwise restart your MONOLOG
square and your AirPlay® or DLNA source. Contact a
wireless network specialist if the problem persists.
Bad WiFi connection between
MONOLOG square and home network
In many cases, the home network is not strong enough
to incorporate audio devices (like the MONOLOG
square in this case). Reduce the distance between
MONOLOG square and your wireless router. If possi-
ble, connect the MONOLOG square and the router via
LAN cable. Also a restart of the devices can solve the
problem. Contact a wireless network specialist if the
problem persists.
Bad WiFi connection between audio
source and home network
Reduce the distance between the audio source and
your wireless router.
Note
:
Wireless connections - whether Bluetooth or WiFi - are inherently more susceptible to interference than cable connections.
It is therefore possible that disruptive factors (other WiFi networks, structural shielding, concrete walls, etc.) in your
environment have a negative effect on the connection quality and lead to failures in the music playback - regardless of your
MONOLOG square. In such a case, please contact a WiFi or network specialist.
