Quick Start Guide
3
Using your mobile alarm
When you need help
Click or press the SOS/Heart
button. It will announce
“Your mobile alarm has been
activated. Click the SOS/Heart
button to cancel” before it starts
to send help texts and make
the help calls. To cancel these
just click the SOS/Heart button
within 10 seconds.
Help text messages sent
The pendant will send a help
text message to all of your
emergency contacts. Mobile
numbers will receive the help
messages along with the
location of the wearer on
Google Maps. If the alarm
was triggered by fall detection,
the messages will state a fall
has been detected.
The text messages will not be sent for
15-20 secs after activation. You can
cancel the text messages and voice calls
by clicking the SOS/Heart button during
this time.
TIP
The mobile alarm can call
mobiles & landlines. Only people with
mobile phones will receive the text
message with the location on
Google Maps.
1
2
3
4
5
6
1
3
2
Calling the pendant.
Anyone who knows the mobile number of the pendant can call it and it will answer automatically
and hands-free in speakerphone mode. The mobile number is on your packing slip.
Find the location of the pendant using Bluetooth Wi-Fi or GPS.
To find out the location of the pendant, send a simple text command to the pendant:
The device will send a reply text with its location on Google Maps.
LOC
Send
Your
4GX device
is pre-programmed to a fall detection
sensitivity of number 5. Please do not adjust this setting
down
as reducing the sensitivity of the fall detection
sensor (adjusting between numbers 1 to 4) could cause the
fall detection to not activate. We recommend you keep the
device at its pre-programmed setting of number 5.
Should you wish to increase the sensitivity of the fall
detection, please refer to page 13 of the User Guide Manual.
Please Note: Setting 5 is the least sensitive fall
detection sensor rating, ranging up to setting 9,
being the most sensitive fall detection sensor rating.
Help call sequence begins
The pendant will then begin to call your
emergency contacts in your chosen order, ringing
for 10 secs per contact before trying the next
contact, thereby avoiding voicemail. The ‘Smart
Talk’ announcements will guide you through the
activation process. The first person to answer is
the person who can talk to you. The wearer listens
and speaks through the pendant. Each call is
limited to 3 minutes. By default the call sequence
loops and tries each contact twice.
TIP
