Mobile network setup and SIM card
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Telstra network
Your pendant is relying on the Telstra mobile
network to perform all of its emergency text and
call functions.
Other mobile networks
The Live Life alarm can operate on either the Telstra
or Optus network. As standard, the Live Life 4GX
mobile alarm is supplied with a nano Telstra SIM card
that uses 4GX, 4G and 3G (roll back).
NBN, internet and Wi-Fi
Your Live Life alarm does not use the NBN or a
landline to operate. It does not require an internet
connection to perform any function. It may use Wi-Fi
to find its location, but it is not dependent on Wi-Fi.
It uses Bluetooth, also GPS and even Wi-Fi for its
location. The wearer can also describe their location
during voice calls.
SIM card installation
Ready to go out of the box
As part of the setup and pre-programming we have
activated and installed your nano sized Telstra SIM
card. Your device is ready to go!
Changing or replacing a SIM card
The screws and SIM card should only be removed by
Live Life Alarms or under instructions from us. Please
be aware that if you choose to remove the screws
and screw plugs, we cannot cover it under warranty
for water ingress.
Changing to a SIM on different network
Your device is not locked to any network provider.
Live Life Alarms will charge a new setup fee if
you ask us to change SIM cards and complete the
programming required for the device to operate on a
new network provider.
