LiveLife LLA Quick Start Manual Download Page 1

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1-3

Quick Start Guide

Important Introduction

Emergency Services Contact Info

5-6

Choosing emergency contacts

6-7

Basic operation of alarm

Alarm: What do the lights mean?

Maintaining your device

9-11

Home charging station

11-12

Alarm battery & recharging

12-13

Using the GPS feature

13-14

Using the fall detection feature

Monthly Alarm health Check

Changing your settings

Mobile network setup & SIM card

Product use Terms & Conditions

Warranty, Returns/Refunds & Disclaimer

Other information

2022

User Manual

The 4GX Live Life Mobile Alarm with GPS & Fall Detection

www.livelifealarms.com.au

™

Your

mobile alarm

is ready to use

Telstra SIM card installed & activated

1 year of unlimited emergency use

Alarm is programmed

Alarm is charged

Summary of Contents for LLA

Page 1: ...sing the fall detection feature 14 Monthly Alarm health Check 15 Changing your settings 16 Mobile network setup SIM card 17 Product use Terms Conditions 18 Warranty Returns Refunds Disclaimer 19 Other information 2022 User Manual The 4GX Live Life Mobile Alarm with GPS Fall Detection www livelifealarms com au 2022 Live Life Alarms All rights reserved Your mobile alarm is ready to use Telstra SIM c...

Page 2: ...arge the device using the supplied magnetic USB cable Plug the cable into the power adapter and attach the other end to the 4 pins on the back of the device TIP The pendant is water resistant and can be worn in the shower or rain Rear of pendant Shows the alarm is connected Blinks when the battery is low Press to make an outgoing call to your first contact Double click to turn the voice announceme...

Page 3: ...ocation shown in a text message call Support on 1800 936 774 Testing your device Your home location Quick Start Guide 2 The Home Charging Station has been programmed with the GPS location of your home address you supplied us with Please leave the station at your home and plugged in at all times TIP To turn the device on press the grey upper side button till it vibrates The LEDS will flash Alternat...

Page 4: ...r packing slip Find the location of the pendant using Bluetooth Wi Fi or GPS To find out the location of the pendant send a simple text command to the pendant The device will send a reply text with its location on Google Maps LOC Send Your 4GX device is pre programmed to a fall detection sensitivity of number 5 Please do not adjust this setting down as reducing the sensitivity of the fall detectio...

Page 5: ...on text function frequently 4GX Mobile Signal in your home and other locations Before we processed your order we did a check on the Telstra 4GX 4G 3G coverage map to ascertain if there was coverage at your nominated user address Most of the time checking the coverage map will be adequate to ascertain whether the mobile alarm will have a strong enough signal inside the home of the user however some...

Page 6: ... fully Only mobile phone contacts will receive the help text messages with your location on Google Maps You can include landline numbers but these people will not see your location on a map Where in the order to include 000 You can include 000 as one of the contact numbers The 000 service will not receive the help text message Many people place 000 last in the call sequence as a fall back in case ...

Page 7: ...ailable to offer assistance at most times of the day You may wish to consider this feature when choosing your emergency contacts and the order you place them in the call sequence You can change or remove the order of your contact numbers at any time by sending simple text commands from a mobile phone to your device For more information see pg 15 Changing Your Settings Please note Live Life Alarms ...

Page 8: ...ve the messages with the location of the wearer on Google Maps Help text sequence begins The device will then begin to call your emergency contacts in your chosen order ringing for 10 seconds per contact before trying the next contact thereby avoiding voicemail if the contact s phone is active and on You will hear each outgoing ringtone Between each call your alarm will announce that it is about t...

Page 9: ...first emergency contact The device is dust proof The device can be used in some dusty environments Care should be taken that dust grime soap or shampoo does not build up on the device Dry device completely Take particular care to ensure the device is completely dry before each recharge Wipe all water sweat perfumes and oils from the device before placing in the charging station Give it a wipe with...

Page 10: ...e button again Voice announcements On Off Charging contacts Press to turn off the voice announcements Press again to turn them back on Press to activate your alarm Operates just like pressing SOS on your pendant See p 7 Basic Operation of Alarm for activation details Loosen and unwind the USB cable before plugging into the white power adapter Place your pendant in here with the SOS Heart button fa...

Page 11: ...will not update automatically to your holiday or temporary address If the station is within Bluetooth range at your temporary address it will use the home address we programmed during the setting up of your device Moving home If you are making a longer or more permanent move then the home address programmed into your station can be updated by calling our Customer Support team on 1800 936 774 and s...

Page 12: ...er to the first emergency contact that the battery needs to be recharged This feature will be turned on unless you asked us to turn it off during the setup process Charging via the Magnetic USB cable You can also recharge the device by attaching the magnetic USB cable to the four charging contacts on the rear of the pendant A voice will announce Your mobile alarm is charging when the magnetic char...

Page 13: ...r is shown on Google Maps as part of those messages This means the people who received the message on their mobile phones know where to send help to Accuracy of the GPS uBlox 8 technology The GPS location is normally accurate to approximately 2 5 metres This rate of accuracy can be affected by tall buildings and other obstructions To save power the GPS goes to sleep The GPS function goes to sleep ...

Page 14: ... to compliment the SOS help texts and calls If after a fall a wearer is not able to press the SOS Heart button due to being unable to move or reach the SOS Heart button then the fall detection function can send out the text alerts and follow up with voice calls How it works The device uses an algorithm to make a judgement as to whether a serious fall has occurred Amongst other things it measures t...

Page 15: ...onic devices it is important to conduct regular checks of the alarm to make sure it is working correctly We suggest a monthly health check which includes the following Turning fall detection ON or OFF During setup fall detection is turned on You can turn this feature ON or OFF by texting a command from a mobile phone to the device To turn fall detection OFF text the following command to the alarm ...

Page 16: ...ng them up for the first time Programming in a new contact number overwrites the old number that was programmed in To program in numbers or change numbers Only change one number at a time as shown Who will get the emergency texts calls To see a list of the phone numbers programmed into the device text the following command to the device The device will reply with a summary of the phone numbers in ...

Page 17: ...s Bluetooth also GPS and even Wi Fi for its location The wearer can also describe their location during voice calls SIM card installation Ready to go out of the box As part of the setup and pre programming we have activated and installed your nano sized Telstra SIM card Your device is ready to go Changing or replacing a SIM card The screws and SIM card should only be removed by Live Life Alarms or...

Page 18: ...lf in an area such as a rural setting or out in the country there is likely to be less Wi Fi access points than in a built up area such as cities and metropolitan areas In cases such as these the Live Life Alarm will more likely resolve to a GPS position for your location In the remote possibility a Wi Fi position is reported whilst you are in a rural or country setting it is possible the accuracy...

Page 19: ...mmend that you return the product via Registered post and that you pre pay all postage The user bears any risk of lost theft or damaged goods during transit and therefore we advise you take out shipment registration of insurance with your postal carrier Live Life Alarms will not be responsible for parcels lost or damaged in transit if you choose not to insure Refunds Coverage It is ultimately the ...

Page 20: ...vibration sensor Waterproof rating IP67 Dimensions 61mm 44mm Weight 42g Lifetime Support Your alarm comes with lifetime support If you have any concerns please call 1800 936 774 to speak with a customer support consultant Our customer support opening hours can be found on our website at www livelifealarms com au contact us Technical Support videos Our website has a number of helpful videos coverin...

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