Lippert Components Solera 759404, Manual, Page: 11 / 12

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CCD-0001282 lci1.com 574-537-8900 Rev: 4.03.20
What Is Happening? What Should Be Done?
Awning won’t open or close.
If optional travel locks are installed, ensure that they have
been unlocked.
Verify the fuse is good.
Check for power at the motor when the switch is in the
extended or retracted position.
Awning pitch won’t stay in the flat position.
Check for bad gas strut.
Check pitch arm bolt for proper tension. (High winds can
cause the pitch arm to deviate from the flat position due to
the built-in safety feature of the awning.)
Make sure all 3 washers are in the proper location of the pitch
arm.
Awning doesn’t close all the way.
The awning is considered completely closed as long as the outer
arm is overlapping the mount arm. This overlap can vary
Ensure there are no obstructions in the support arm
assemblies preventing the awning from closing.
Verify the fabric is square from unit to roll tube and is rolling
up straight on the roll tube.
Awning runs slowly.
The awning will run slower during retract than extend. Retract
is approximately 35 seconds while extend is approximately
27 seconds on a fully-charged battery.
Ensure there are 12 volts where the unit wire meets the
awning wire during retract.
Ensure the pitch arms are not bent in an upward direction.
Ensure the ground wire before the switch has a good
connection to the battery or chassis.
Lights won’t work.
There is a resettable fuse that can take up to 30 seconds to
reset.
Make sure to have 12 volts to the red wire on the light.
Awning seems to wobble when
extending or retracting.
Ensure the bolts that hold the head to the support arm
assemblies are tight.
Ensure the end caps are seated properly on the roll tube.
Ensure the shaft coming out of the head going to the end cap
isn’t bent
Ensure the mount arms are properly secured to the wall.
Ensure no part of the support arm assemblies are bent.
Ensure the wear collar spacers are all properly located in the
support arm assemblies.
Awning works in opposite direction of what
switch shows.
Wires going to awning have been reversed or switched.
Reverse the wires.
Awning Rolls Up Backward
The awning fabric should always be above the roll tube. However,
if the crank handle is operated past full extension, the awning
will roll up backwards. This is not a defect. To correct the fabric
orientation, simply operate the crank handle in the retract direction
and the awning will then extend to its correct orientation and normal
operation can resume.
Troubleshooting Chart