Instant RAID
4. When I click on the RAID icon in Network Neighborhood, I’m prompted for a
password.
This can happen in the following situations:
• Your Windows Logon name is recognized by the Instant RAID, but your
Logon password is not. Simply enter your RAID password, or make your
Windows password the same as the RAID password.
• Your Windows Logon name is not recognized by the Instant RAID, default-
ing you to guest access rights. Ask the RAID Administrator to create a user
name for you. (Use the same name as your Logon name.)
• You do not have access permission for this share. Ask the RAID
Administrator to grant you access.
5. When using the Web interface, some of the data will not fit on the screen,
and there is no scroll bar.
• You are likely using extra-large fonts in your Browser or in Windows. To
change your browser’s font size, select View from your web-browser’s menu,
and change the font size there. To change the size of your Windows fonts,
go to Display in the Control Panel. Choose Settings, then click the
Advanced button. Change the font size to either Small or Large. Both
should work.
6. A print job does not print and no error message is displayed.
• The amount of free disk space on the Instant RAID is probably not suffi-
cient to spool (queue) the print job. The RAID’s disk usage can be checked
using the Status - Disk screen on the RAID’s Administrator interface. If this
is the problem, you must delete some print jobs.
1. Select Printer from the Status menu of the Instant RAID’s
Administrator interface.
2. Use the Delete Current Job option to delete the current print job, or
Delete All Jobs to delete all print jobs.
35
Linksys EtherFast
®
Series
Troubleshooting
1. The RAID Utility doesn’t list any Instant RAIDs.
• Check that the Instant RAID is properly installed, that the LAN connections
are OK, and that the RAID is powered ON.
• If you are using a router, ensure that your PC and the Instant RAID are on
the same network segment.
• Ensure that your PC has the TCP/IP network protocol loaded. This is done
by checking the Network option of the Control Panel. If an entry for
TCP/IP -> Network card is not listed, use Add - Protocol - Microsoft -
TCP/IP to add it.
2. The Instant RAID is listed in the RAID Utility, but the
Admin button doesn’t
work.
• This will happen if the Instant RAID’s IP Address is not compatible with
your PC. Use the Quick Setup button to assign a compatible IP Address
and Network Mask (Subnet Mask) to the Instant RAID. Click the Refresh
button to update the listing.
3. The Instant RAID is configured, but I can’t find it in Network Neighborhood.
• Go to the Find function in the Start menu. Choose Computer, then enter
the RAID’s name.
• If this doesn’t work, choose the Network option of the Control Panel to
check that a TCP/IP protocol is installed. If it isn’t installed, use Add -
Protocol - Microsoft - TCP/IP to install it.
• Check the network Bindings. First, ensure that the TCP/IP protocol is
bound to your Network card (NIC). Then, select your Network card in the
Control Panel, click Properties, and choose the Bindings tab. If TCP/IP is
not bound (checked), check it.
• Ensure that the TCP/IP -> Network card entry is bound to the Client for
Microsoft Networks service. Select the TCP/IP entry for your Network Card,
click Properties, and then choose the Bindings tab. If Client for Microsoft
Networks is not bound (checked), check it.
• If you don’t have a DHCP Server, ensure that your IP Address is compatible
with the Instant RAID’s. This means it needs to be in the same address
range (e.g. 192.168.0.3 to 192.168.0.254) and using the same Subnet Mask
(e.g. 255.255.255.0)
• If you do have a DCHP Server, check that your Gateway IP Address is set
correctly. Ask your LAN administrator for the correct value.
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