Condition
Potential Causes
Cannot clear MyKey™
•
Key in the ignition is a MyKey™
•
No MyKeys™ are programmed to
the vehicle. Refer to
Create a
MyKey™
section
•
Vehicle has been started using a
remote start system that is
programmed as a MyKey™. Refer to
MyKey™ with remote start systems
section.
Lost the only admin key
•
Purchase a new key from your
authorized dealer
Lost any key
•
For programming spare keys, refer
to the
Programming spare keys
section in this chapter.
I accidentally programmed all
keys as MyKeys™
•
Vehicle has a remote start system
that is recognized as an admin key.
Refer to the
Using MyKey™ with
remote start systems
section to reset
all MyKeys™ as admin keys.
MyKey™ programmed total
includes one additional key
•
Unknown key has been programmed
to the vehicle as a MyKey™.
•
Vehicle is equipped with a remote
start system. Refer to
Using MyKey™
with remote start systems
section.
Admin keys programmed total
includes one additional key
•
Unknown key has been programmed
to the vehicle as admin key.
•
Vehicle is equipped with a remote
start system. Refer to
Using MyKey™
with remote start systems
section.
MyKey™ miles do not
accumulate
•
MyKey™ is not being used by the
intended user.
•
MyKey™ system has been recently
cleared.
Locks and Security
94
2011 MKZ
(378)
Owners Guide, 1st Printing
USA
(fus)
