Lincoln 2011 MKZ Hybrid Owner'S Manual Download Page 217 | Manualshive

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Understanding your SelectShift Automatic™ transmission (SST)
gearshift lever

This vehicle is equipped with a
SelectShift Automatic™
transmission (SST) gearshift lever.
SST is an automatic transmission
with the ability for the driver to
change gears up or down (without a
clutch) as desired. By moving the
gearshift lever from drive position
(D) to the right into Manual (M)
you now have control of selecting
the gear you desire.

Initially when moving the lever to the manual mode (M), the message
center will display the current selected gear you are in. Only by moving
the lever in the forward (-) or backward (+) position will the
transmission utilize the manual mode for select shifting.

Driving

216

2011 MKZ

(378)

Owners Guide, 1st Printing
USA

(fus)

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Summary of Contents for 2011 MKZ Hybrid

Page 1: ...2 20 AM www carburetor manual com Would you like some Free Manuals http carburetor manual com free shop manual club t 13 html Also visit http freeshopmanual com for more Free Manuals Also Visit my web...

Page 2: ...vigation system 43 SYNC 43 Climate Controls 44 Dual automatic temperature control 44 Navigation system based climate control 47 Rear window defroster 51 Lights 52 Headlamps 52 Turn signal control 57 B...

Page 3: ...icle loading 194 Trailer towing 200 Recreational towing 200 Driving 202 Starting 202 Brakes 207 AdvanceTrac 209 Transmission operation 215 Reverse sensing system 218 Rear view camera system 220 Roadsi...

Page 4: ...s 313 Ford Extended Service Plan 315 Scheduled Maintenance Guide 319 Normal scheduled maintenance and log 325 Index 339 All rights reserved Reproduction by any means electronic or mechanical including...

Page 5: ...d therefore some of the items covered may not apply to your particular vehicle Furthermore due to printing cycles it may describe options before they are generally available Remember to pass on the Ow...

Page 6: ...airbag modules seat belt pretensioners and button cell batteries may contain Perchlorate Material Special handling may apply for service or vehicle end of life disposal See www dtsc ca gov hazardouswa...

Page 7: ...gnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle For U S only if equipped if you choose to use the SYNC Vehicle Health Report you cons...

Page 8: ...d of Canada do not access event data recorder information without obtaining consent unless pursuant to court order or where required by law enforcement other government authorities or other third part...

Page 9: ...t in the conduct of business and personal affairs However drivers must not compromise their own or others safety when using such equipment Mobile Communications can enhance personal safety and securit...

Page 10: ...d that complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This O...

Page 11: ...Tether Anchor Brake System Anti Lock Brake System Parking Brake System Brake Fluid Non Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning F...

Page 12: ...olant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking Flames or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level MAX MIN Service En...

Page 13: ...ights and will illuminate in the message center These lights function the same as the other warning lights Service engine soon The service engine soon indicator light illuminates when the ignition is...

Page 14: ...or by applying the parking brake when the ignition is turned to the on position If the brake system warning light does not illuminate at this time seek service immediately from your authorized dealer...

Page 15: ...ystem Contact your authorized dealer as soon as possible This indicates a problem with the electrical system or a related component Engine oil pressure RTT Illuminates in the message center display wh...

Page 16: ...pter When the ignition is first turned on the light will illuminate for three seconds to ensure the bulb is working If the light does not turn on or begins to flash have the system inspected by your a...

Page 17: ...when the headlamps or parking lamps are on the ignition is off the key is not in the ignition and the driver s door is opened Parking brake on warning chime Sounds when the parking brake is engaged a...

Page 18: ...re the needle will be in the normal range between H and C If it enters the red section the engine is overheating Stop the vehicle as soon as safely possible switch off the engine and let the engine co...

Page 19: ...r to Message center in this chapter on how to switch the display from Metric to English Trip odometer Registers the miles kilometers of individual journeys Press and release the message center INFO bu...

Page 20: ...80 km to empty Press RESET to clear this warning message It will return at approximately 25 miles 40 km 10 miles 16 km and 0 miles 0 km miles to empty Distance to empty is calculated using a running...

Page 21: ...chapter MPG L km This displays instantaneous fuel economy as a bar graph ranging from poor economy to excellent economy Your vehicle must be moving to calculate instantaneous fuel economy When your v...

Page 22: ...he remaining oil life An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule USE ONLY RECOMMENDED ENGINE OILS To reset the oil monitor...

Page 23: ...ET to turn autounlock on or off BLIND SPOT if equipped The Blind Spot Information System BLIS is designed to assist the driver by monitoring the side areas on both sides of the vehicle Press RESET to...

Page 24: ...n on or be informed of Some messages will appear once and then again when the vehicle is restarted Some messages will reappear after clearing or being reset if a problem or condition is still present...

Page 25: ...re monitoring system is malfunctioning If the warning stays on or continues to come on contact your authorized dealer as soon as possible TIRE PRESSURE SENSOR FAULT Displayed when a tire pressure sens...

Page 26: ...th Cross Traffic Alert in the Driving chapter CROSS TRAFFIC NOT AVAILABLE if equipped Displayed when cross traffic alert is not available See Blind Spot Information System BLIS with Cross Traffic Aler...

Page 27: ...re information KEY COULD NOT PROGRAM Displayed when an attempt is made to program a spare key using two existing MyKeys Refer to MyKey in the Locks and Security chapter for more information VEHICLE SP...

Page 28: ...and Security chapter for more information ADVTRAC ON MYKEY SETTING Displayed when a MyKey is in use when trying to disable the AdvanceTrac system and the optional setting is on Refer to MyKey in the L...

Page 29: ...held device while driving and that you comply with all applicable laws Accessory delay Your vehicle is equipped with accessory delay With this feature the radio and certain electrical features may be...

Page 30: ...o any station press and hold a preset button until sound returns and PRESET SAVED appears in the display You can save up to 30 stations 10 in AM 10 in FM1 and FM2 Saving presets automatically Autoset...

Page 31: ...ISC will appear in the display LOAD Use to load CDs into the CD player To load a single CD Press LOAD When the display reads SELECT CD SLOT choose the desired slot number using memory presets 1 6 The...

Page 32: ...ly Press TEXT repeatedly to view Album AL Folder FL Song SO and Artist AR in the display if available In TEXT mode Sometimes the display requires additional text to be displayed When the indicator is...

Page 33: ...k News etc press SCAN for a brief sampling of all available SIRIUS satellite channels within the selected category MEMORY PRESETS 0 9 There are 30 available presets 10 each for SAT1 SAT2 and SAT3 To s...

Page 34: ...RT is in the display and the system will take you to the channel playing the desired song You can save up to 20 song titles If you attempt to save more than 20 titles the display will read REPLACE SON...

Page 35: ...b CHANGE PIN Press OK when CHANGE PIN is displayed The display will read ENTER OLD PIN Enter your current old PIN number and when the system accepts your entry it will display ENTER NEW PIN Enter you...

Page 36: ...iary audio mode refer to Auxiliary input jack later in this chapter For more information on SYNC please refer to SYNC information included with your vehicle for further information OK Play Pause Your...

Page 37: ...le 1 8 in 3 5 mm connectors at each end To play your portable music player using the auxiliary input jack 1 Begin with the vehicle parked and the radio turned off 2 Ensure that the battery in your por...

Page 38: ...ems persists replace or recharge the batteries in the portable music player 4 The portable music player must be controlled in the same manner when it is used with headphones as the AIJ does not provid...

Page 39: ...anadian Radio and Telecommunications Commission CRTC Those frequencies are AM 530 540 1700 1710 kHz FM 87 7 87 9 107 7 107 9 MHz Radio reception factors There are three factors that can affect radio r...

Page 40: ...em warranty and service Refer to the Warranty Guide Customer Information Guide for audio system warranty information If service is necessary see your dealer or qualified technician Satellite radio inf...

Page 41: ...SIRIUS satellite radio system include Hardware and limited subscription term which begins on the date of sale or lease of the vehicle For information on extended subscription terms the online media pl...

Page 42: ...aler for service INVALID CHNL Channel no longer available This previously available channel is no longer available Tune to another channel If the channel was one of your presets you may choose another...

Page 43: ...antenna You are in a location that is blocking the SIRIUS signal i e tunnel under an overpass dense foliage etc The system is working properly When you move into an open area the signal should return...

Page 44: ...te radio No action required The process should take no longer than one minute NAVIGATION SYSTEM IF EQUIPPED Your vehicle may be equipped with a navigation system Refer to the Navigation System supplem...

Page 45: ...trol press AUTO 3 Manual override control Allows you to manually select where airflow is directed To return to full automatic control press AUTO When choosing to control airflow manually press repeate...

Page 46: ...ed odors from reaching the interior of the vehicle Recirculated air engages automatically when MAX A C is selected or can be engaged manually in any airflow mode except defrost Recirculated air may tu...

Page 47: ...sts the passenger side temperature when PASS TEMP is disengaged The recommended initial setting is between 72 F 22 C and 75 F 24 C then adjust for comfort The driver side temperature setting will appe...

Page 48: ...ature Press to activate separate passenger temperature control and turn the knob to increase decrease the air temperature on the passenger side of the vehicle 3 Passenger heated seat Press to heat the...

Page 49: ...disengaged 10 Driver cooled seat Press to cool the driver cooled seat Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information 11 AUTO Press to engage full a...

Page 50: ...d de mister vents Distributes air through the floor vents rear seat floor vents Distributes air through the windshield defroster vents de mister vents floor vents and rear seat floor vents The system...

Page 51: ...il the vehicle has been aired out A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected During extreme high ambient temperatures when idling...

Page 52: ...froster on An indicator light on the button will illuminate when active The rear window defroster turns off automatically after a predetermined amount of time if a low battery condition is detected or...

Page 53: ...en driving around curves Without adaptive headlamps 1 With adaptive headlamps 2 Note The system has a power up movement check feature When the vehicle is started the lamps track left to right then bac...

Page 54: ...ture If the windshield wipers are turned on the exterior lamps will turn on with the headlamp control in the autolamp position Autolamps programmable exit delay Programmable exit delay allows the leng...

Page 55: ...en turned on The fog lamps will not operate when the high beams are active High beams Push the lever toward the instrument panel to activate Pull the lever toward you to deactivate Flash to pass Pull...

Page 56: ...nd parking lamp operation Tap the top or bottom of the control to brighten dim all interior lit components incrementally or Press and hold the top or bottom of the control until the desired lighting l...

Page 57: ...ttern for adjusting you may want to block the light from one headlamp while adjusting the other For vehicles with halogen headlamps On the wall or screen you will observe a flat zone of high intensity...

Page 58: ...turn off the lamps HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON ADJUSTABLE TURN SIGNAL CONTROL Push down to activate the left turn signal Push up to activate the right turn signal INTER...

Page 59: ...e intensity The lights come on whenever the ignition is in either the on or accessory position Welcome and farewell lighting are included in the Lincoln white signature color The transition from signa...

Page 60: ...thin mist no streaks drip marks or droplets Fine mist covers less than 50 of the lens Examples of unacceptable moisture usually caused by a lamp water leak are Water puddle inside the lamp Large water...

Page 61: ...Fog lamp 2 H11 Front map lamp 2 12V6W Rear dome reading lamp 6 578 Glove box lamp 1 194 Visor vanity lamp Slide on Rail system SOR 2 37 or 14V1CP Puddle lamp 2 W5W Luggage compartment lamp 1 578 All...

Page 62: ...rotating it counterclockwise then pull it straight out of the lamp assembly 4 Disconnect the electrical connector For passenger side replacement of the high beam bulb see your authorized dealer For p...

Page 63: ...is burned out the bulb and starter capsule assembly must be replaced by your authorized dealer Replacing supplemental park bulbs 1 Make sure the headlamp switch is in the off position then open the ho...

Page 64: ...o the following WARNING To reduce the risk of vehicle damage and or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running 1 Rele...

Page 65: ...authorized dealer for the replacement lamp Replacing rear turn signal bulbs 1 Make sure the headlamp switch is in the off position and open the trunk 2 Lift out trunk floor carpeting panel to access...

Page 66: ...and supplemental tail lamps are located in the trunk lid Follow the same steps to replace either lamp 1 Make sure the headlamp switch is in the off position and open trunk to access the lamp assembly...

Page 67: ...lamp bulbs 1 Make sure the headlamp switch is in the off position 2 Remove the screws from the license plate lamp assembly 3 Remove bulb socket by turning it counterclockwise 4 Carefully pull the bulb...

Page 68: ...sembly counterclockwise to remove from the fog lamp 4 Carefully disconnect the bulb from the harness assembly via the two snap clips Install the new bulb in reverse order Lights 67 2011 MKZ 378 Owners...

Page 69: ...ted on the windshield More or less wiping may occur depending on humidity mist or light rain or road spray Keep the outside of the windshield clean especially the area around the rear view mirror wher...

Page 70: ...en to the windshield before operating the wipers Windshield wiper rainlamp feature When the windshield wipers are turned on during daylight and the headlamp control is in the autolamp position the ext...

Page 71: ...back into the headliner visor must be retracted before moving it back towards the windshield OVERHEAD CONSOLE The appearance of your vehicle s overhead console will vary according to your option pack...

Page 72: ...er to Compass calibration adjustment Most geographic areas zones have a magnetic north compass point that varies slightly from the northerly direction on maps This variation is four degrees between ad...

Page 73: ...ration turn off all electrical accessories heater air conditioning wipers etc and make sure all vehicle doors are shut 1 Start the vehicle 2 To calibrate press and hold the 7 and 9 radio preset button...

Page 74: ...hang any type of accessory or accessory bracket from the plug Improper use of the power outlet can cause damage not covered by your warranty The auxiliary power point is located in the center console...

Page 75: ...he first detent and hold the switch to close Rear Window Buffeting When one or both of the rear windows are open the vehicle may demonstrate a wind throb or buffeting noise This noise can be alleviate...

Page 76: ...e back the window will move down until the bounce back position is reached Security override To override a bounce back condition within two seconds after the window reaches the bounce back position pu...

Page 77: ...mirrors will automatically return to the normal state whenever the vehicle is placed in R Reverse to ensure a bright clear view when backing up Do not block the sensors on the front and back of the i...

Page 78: ...view mirror has an auto dimming function For more information refer to Automatic dimming interior rear view mirror in this chapter Heated mirrors Both mirrors are heated automatically to remove ice m...

Page 79: ...trol 1 Press and release ON 2 Accelerate to the desired speed 3 Press and release SET or SET 4 Take your foot off the accelerator pedal 5 The indicator light on the instrument cluster will turn on Not...

Page 80: ...d then press and release SET Reducing speed while using speed control To reduce a set speed Press and hold SET until you get to the desired speed then release You can also use SET to operate the tap d...

Page 81: ...e control features Press briefly to use the voice command feature You will hear a tone and LISTENING will appear in the radio display Press and hold to exit voice command Press to activate phone mode...

Page 82: ...or leave children unattended in the vehicle They may seriously hurt themselves To open the moon roof The moon roof is equipped with an automatic one touch express opening closing and venting feature...

Page 83: ...nition is turned off without accessory delay being active the moon roof will stop Security override can be used if the moon roof movement is restricted in some way for example if there is ice on the m...

Page 84: ...ing Do not program the Car2U system with the vehicle in the garage Do not use the Car2U system with any garage door opener that lacks safety stop and reverse features as required by U S Federal Safety...

Page 85: ...oor opener s remote control battery cover If a panel of DIP switches is present your garage door opener is a fixed code device If not your garage door opener is a rolling code device Rolling code prog...

Page 86: ...nfirming that programming is successful If your garage door does not operate repeat the previous steps in this section After successful programming you will be able to operate your Car2U system by pre...

Page 87: ...R Switch position 1 2 3 4 5 6 7 8 9 10 11 12 Up on or L L L L L L L L L L L L Middle neutral or 0 M M M M M M M M M M M M Down off or R R R R R R R R R R R R L left M middle R right 3 To input these...

Page 88: ...button will turn on to confirm that the Car2U system is responding to the button command Erasing the Car2U Home Automation System buttons Note The system allows for three devices to be programmed If...

Page 89: ...void authorization to use the equipment POSITIVE RETENTION FLOOR MAT WARNING Do not install additional floor mats on top of the factory installed floor mats as they may interfere with the accelerator...

Page 90: ...ble through your authorized dealer Standard SecuriLock keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired Always carry a spare key with yo...

Page 91: ...of Belt Minder operation Low fuel warnings are displayed in the message center followed by a chime when the distance to empty value reaches 75 miles 120 km The following systems if equipped cannot be...

Page 92: ...key cycle that it was created otherwise a standard key administrator key is required to clear the MyKey programming To clear all MyKeys go to Step 2 in the Clear MyKey section Programming MyKey Optio...

Page 93: ...ct deletion of a MyKey ADMIN KEYS PROGRAMMED Indicates how many admin keys are programmed to the vehicle Can be used to detect if an additional spare key has been programmed to the vehicle Refer to Me...

Page 94: ...e Clear MyKey section Troubleshooting Condition Potential Causes Can t create a MyKey Key in the ignition is already a MyKey Key in the ignition is the last remaining admin key there always has to be...

Page 95: ...is recognized as an admin key Refer to the Using MyKey with remote start systems section to reset all MyKeys as admin keys MyKey programmed total includes one additional key Unknown key has been prog...

Page 96: ...he driver s door with a key or using the lock control on the remote entry transmitter portion of your Integrated Keyhead Transmitter If both front doors are closed the vehicle can be locked from any m...

Page 97: ...he procedure needs to be repeated wait a minimum of 30 seconds before beginning again 1 Place the key in the ignition and turn the ignition to the on position 2 Press the power door unlock control on...

Page 98: ...cessory position and the driver door is opened within 10 minutes of the ignition being transitioned to the off or accessory position Note The doors will not autounlock if the vehicle has been electron...

Page 99: ...ng mode has been entered and is active 6 To enable disable the autounlock feature press the lock control then press the unlock control The horn will chirp once if autounlock was deactivated or twice o...

Page 100: ...Insert the key and turn to the lock position key at an angle to engage the childproof lock Insert the key and turn to the unlock position key horizontal to disengage the childproof lock INTERIOR LUGGA...

Page 101: ...compartment locked and keep keys and remote transmitters out of a child s reach Unsupervised children could lock themselves in the trunk and risk injury Children should be taught not to play in vehicl...

Page 102: ...ctures around the vehicle or other vehicles parked next to your vehicle The IKT allows you to remotely unlock the vehicle doors remotely lock all the vehicle doors remotely open the trunk activate the...

Page 103: ...oors 1 Press and release to lock all the doors The turn lamps will flash 2 Press and release again within three seconds to confirm that all the doors are closed Note The doors will lock again the horn...

Page 104: ...either the 1 or 2 control on the driver s door for five seconds A tone will be heard after 11 2 seconds when the memory store is done continue to hold until a second tone is heard after five seconds...

Page 105: ...cause the IKT to become deprogrammed from your vehicle The IKT should operate normally after battery replacement Replacing lost integrated keyhead transmitters IKTs If you would like to have your inte...

Page 106: ...ing lamps Tail lamps Headlamps The lamps will automatically turn off if the ignition switch is turned to the 3 on position or the Integrated Keyhead Transmitter lock control is pressed or the vehicle...

Page 107: ...he perimeter lighting feature has been activated 7 Turn the ignition to the 1 off position to exit the procedure Note The horn will chirp once to confirm the procedure is complete Illuminated exit Whe...

Page 108: ...eypad association to memory feature To create your own personal entry code 1 Enter the factory set code 2 Within five seconds press the 1 2 on the keypad 3 Enter your personal 5 digit code Each number...

Page 109: ...be pressed within five seconds of each other The interior lamps will illuminate Note If the two stage unlocking feature is disabled all doors will unlock for more information regarding two stage unloc...

Page 110: ...the engine If a problem occurs turn the ignition off remove all objects on the key chain away from the coded IKT and restart the engine Note Do not leave a duplicate coded key in the vehicle Always ta...

Page 111: ...to your vehicle only four of these eight keys can be IKTs with remote entry functionality If your IKTs or standard SecuriLock coded keys are lost or stolen and you don t have an extra coded key you wi...

Page 112: ...10 seconds of turning the ignition to the 1 off position insert the second previously coded key into the ignition 5 Turn the ignition from the 1 off position to the 3 on position Keep the ignition in...

Page 113: ...s are brought to the authorized dealer to aid in troubleshooting Arming the system When armed this system will respond if unauthorized entry is attempted When unauthorized entry occurs the system will...

Page 114: ...o the on position with a valid SecuriLock key Press the panic control on the remote entry transmitter portion of your IKT This will only shut off the horn and turn lamps when the alarm is sounding The...

Page 115: ...llision Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that are vertically adjustable WARNING To minimize the risk of neck injury in the event of a crash t...

Page 116: ...t adjustment position 2 Simultaneously press and hold both the adjust release button and the unlock remove button then pull up on the head restraint To reinstall the adjustable head restraint do the f...

Page 117: ...WARNING Always drive and ride with your seatback upright and the lap belt snug and low across the hips WARNING Reclining the seatback can cause an occupant to slide under the seat s safety belt result...

Page 118: ...ystem in the Airbag supplemental restraint system SRS section for additional details Failure to follow these instructions may interfere with the front passenger seat sensing system The control is loca...

Page 119: ...ons The memory seat control is located on the driver door To program position 1 move the driver seat mirrors to the desired position using the associated controls Press and hold button 1 for at least...

Page 120: ...al conditions must exercise care when using the seat heater The seat heater may cause burns even at low temperatures especially if used for long periods of time Do not place anything on the seat that...

Page 121: ...ngs medium cool two indicator lights low cool one indicator light or off DATC system Navigation based system If the engine falls below 350 rpm while the cooled seats are on the feature will turn itsel...

Page 122: ...ter in its housing making sure that the far forward end is all the way up in the housing Then push in on the center of the outside edge of the filter and rotate up into the housing until it clips into...

Page 123: ...ard head restraints The outboard adjustable head restraints consist of a trimmed energy absorbing foam and structure 1 two steel stems 2 a guide sleeve adjust release button 3 and a guide sleeve unloc...

Page 124: ...ore the head restraint in a secure location such as the trunk of the vehicle To reinstall the outboard head restraints do the following 1 Insert the two stems into the guide sleeve collars 2 Push the...

Page 125: ...aint is even with the top of your head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position WARNING Th...

Page 126: ...ur head and positioned as close as possible to the back of your head For occupants of extremely tall stature adjust the head restraint to its full up position WARNING To minimize the risk of neck inju...

Page 127: ...g the seatback to its original position make sure that cargo or any objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to ensure tha...

Page 128: ...a variety of frontal crash situations Your vehicle s Personal Safety System consists of Driver and passenger dual stage airbag supplemental restraints Front outboard safety belts with pretensioners e...

Page 129: ...isions and in side collisions when the seat mounted side airbags and side curtains activate Driver and passenger dual stage airbag supplemental restraints The dual stage airbags offer the capability t...

Page 130: ...ger sensing system can automatically turn off the front passenger airbag and passenger seat mounted side airbag The system is designed to help protect small child size occupants from frontal airbag de...

Page 131: ...trument Cluster chapter Routine maintenance of the Personal Safety System is not required The Restraints Control Module RCM monitors its own internal circuits and the circuits for the airbag supplemen...

Page 132: ...elts Be sure everyone in your vehicle is in a seat and using a safety belt properly WARNING In a rollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt...

Page 133: ...on and remove the tongue from the buckle Restraint of pregnant women WARNING Always ride and drive with your seatback upright and the safety belt properly fastened The lap portion of the safety belt s...

Page 134: ...accident could increase the risk of injury in a collision Safety belt locking modes All safety restraints in the vehicle are combination lap and shoulder belts The driver safety belt has the first loc...

Page 135: ...r to Safety restraints for children or Safety seats for children later in this chapter How to use the automatic locking mode Buckle the combination lap and shoulder belt Grasp the shoulder portion and...

Page 136: ...ont outboard seating positions Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder To adjust the shoulder belt height pull on the center button and slide the he...

Page 137: ...too short for you when fully extended WARNING Do not use extensions to change the fit of the shoulder belt across the torso Safety belt warning light and indicator chime The safety belt warning light...

Page 138: ...the driver s and passenger s safety belt usages are monitored and either may activate the Belt Minder feature The warnings are the same for the driver and the front passenger If the Belt Minder warnin...

Page 139: ...ing light illuminates and the warning chime sounds for six seconds every 30 seconds repeating for approximately five minutes or until the safety belts are buckled The driver s or front passenger s saf...

Page 140: ...right as possible this can improve comfort I was in a hurry Prime time for an accident Belt Minder reminds us to take a few seconds to buckle up Safety belts don t work Safety belts when used properly...

Page 141: ...rent ignition cycle The Belt Minder feature will enable during the same ignition cycle if the occupant buckles and remains buckled for approximately 30 seconds Confirmation is not given for the one ti...

Page 142: ...r the seating position being disabled buckle then unbuckle the safety belt nine times at a moderate speed ending in the unbuckled state Step 3 must be completed within 50 seconds after the safety belt...

Page 143: ...on or over the airbag cover may cause those objects to be thrown by the airbag into your face and torso or may result in a failure of the airbag to inflate properly both of which could result in serio...

Page 144: ...he airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the seat slightly one or two degrees from the upright position WARNING Do not put anything on...

Page 145: ...ag supplemental restraint system work The safety belt pretensioner and airbag SRS are designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close...

Page 146: ...eye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment Thus it is extremely important that occupa...

Page 147: ...system works with sensors that are part of the front passenger s seat and safety belt The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger...

Page 148: ...as been installed and the indicator lamp is not lit then turn the vehicle off remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer s instr...

Page 149: ...can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury...

Page 150: ...passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing sys...

Page 151: ...ed If the airbag readiness light remains illuminated this may or may not be a problem due to the front passenger sensing system DO NOT attempt to repair or service the system take your vehicle immedia...

Page 152: ...cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal i...

Page 153: ...t collision The side airbags are fitted on the outboard side of the seatbacks of the front seats In certain lateral collisions the airbag on the side affected by the collision will be inflated The air...

Page 154: ...tine maintenance of the airbag is not required Any difficulty with the system is indicated by one or more of the following The readiness light same light as used for front airbag system will either fl...

Page 155: ...door The side airbag could injure you as it deploys from the seat WARNING Do not attempt to service repair or modify the side air curtain system its fuses the A B or C pillar trim or the headliner on...

Page 156: ...d near the floor Two crash sensors located at the base of the C pillars above the wheel house Side air curtains and side airbags in combination with safety belts can help reduce the risk of severe inj...

Page 157: ...of the type sufficient to cause activation The side air curtain system is designed to inflate in side impact collisions not roll over rear impact frontal or near frontal collisions unless the collisi...

Page 158: ...of the following actions are taken by the driver or any other person pressing the hazard control button or pressing the panic button on the remote entry transmitter The feature will continue to opera...

Page 159: ...ce at http www sfa ca or Transport Canada at 1 800 333 0371 http www tc gc ca Failure to properly restrain children in safety seats made especially for their height age and weight may result in an inc...

Page 160: ...u are required by law to properly use safety seats for infants and toddlers in the U S and Canada Many states and provinces require that small children use approved booster seats until they reach age...

Page 161: ...le all children age 12 and under should be properly restrained in a rear seating position If all children cannot be seated and restrained properly in a rear seating position properly restrain the larg...

Page 162: ...properly in a device that is appropriate for their age height and weight All children are shaped differently The child height age and weight thresholds provided are recommendations or the minimum req...

Page 163: ...nformation presented in the Airbag supplemental restraint system SRS section in this chapter Carefully follow all of the manufacturer s instructions included with the safety seat you put in your vehic...

Page 164: ...a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the...

Page 165: ...n grasp the shoulder belt and lap belt together 3 While holding the shoulder and lap belt portions together route the tongue through the child seat according to the child seat manufacturer s instructi...

Page 166: ...o pull the belt out of the retractor to make sure the retractor is in the automatic locking mode you should not be able to pull more belt out If the retractor is not locked repeat Steps 5 and 6 8 Remo...

Page 167: ...ATCH system is composed of three vehicle anchor points two 2 lower anchors located where the vehicle seat back and seat cushion meet called the seat bight and one 1 top tether anchor located behind th...

Page 168: ...this chapter Attach LATCH lower attachments of the child seat only to the anchors shown WARNING Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to...

Page 169: ...licable Tug the child seat from side to side and forward and back where it is secured to the vehicle The seat should move less than one inch when you do this for a proper installation If the safety se...

Page 170: ...f you install a child seat with rigid LATCH attachments and have attached the top tether strap to the proper top tether anchor do not tighten the tether strap enough to lift the child seat off the veh...

Page 171: ...afety seat is not anchored properly the risk of a child being injured in a collision greatly increases If your child restraint system is equipped with a tether strap and the child restraint manufactur...

Page 172: ...Try to keep the belt near the middle of the shoulder and across the center of the chest Moving the child closer a few centimeters or inches to the center of the vehicle but remaining in the same seati...

Page 173: ...ing position has a low seat back or no head restraint a backless booster seat may place your child s head as measured at the tops of the ears above the top of the seat In this case move the backless b...

Page 174: ...seat placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check with the booste...

Page 175: ...ld safety seat LATCH and tether anchors and attaching hardware should be inspected after a collision Refer to the child restraint manufacturer s instructions for additional inspection and maintenance...

Page 176: ...quires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate...

Page 177: ...ire is established for a tire that is properly inflated and not overloaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat buildup and possible t...

Page 178: ...that contacts the road when mounted on the vehicle Rim The metal support wheel for a tire or a tire and tube assembly upon which the tire beads are seated INFLATING YOUR TIRES Safe operation of your...

Page 179: ...at which the maximum load can be carried by the tire This pressure is normally higher than the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certifica...

Page 180: ...eel information section for description Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label 6 Visually inspect the tires to make sure there are no nail...

Page 181: ...as bulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed or suspected have the tire inspected by a tire professional Tires can be da...

Page 182: ...e replacement requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability WARNING Only use replacement tires and wheels that are the same size load index s...

Page 183: ...nting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the tire wheel assembly Important Remember to replace the whee...

Page 184: ...t with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Tire and wheel alignment A bad jolt fro...

Page 185: ...rom the road tires and wheels If you have a dissimilar spare tire wheel it is intended for temporary use only and should not be used in a tire rotation Note After having your tires rotated inflation p...

Page 186: ...ndicates a radial type tire 5 15 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter 6 95 Indicates the tire...

Page 187: ...ur numbers represent the week and year the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 T...

Page 188: ...representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel 13 Maximum Permissibl...

Page 189: ...cks 2 Load Range Load Inflation Limits Indicates the tire s load carrying capabilities and its inflation limits 3 Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure w...

Page 190: ...sidewall edge In general the larger the number the wider the tire 3 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall 4 D...

Page 191: ...n correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction ind...

Page 192: ...tire gauge refer to Inflating your tires in this chapter Understanding your tire pressure monitoring system TPMS The tire pressure monitoring system measures pressure in your four road tires and sends...

Page 193: ...After inflating your tires to the manufacturer s recommended inflation pressure as shown on the Tire Label located on the edge of driver s door or the B Pillar the vehicle must be driven for at least...

Page 194: ...off after you have filled your tires to the recommended inflation pressure How temperature affects your tire pressure The tire pressure monitoring system TPMS monitors tire pressure in each pneumatic...

Page 195: ...aking and may lead to loss of vehicle control WARNING Do not use snow chains or cables on this vehicle as they may cause damage to your vehicle which may lead to loss of vehicle control VEHICLE LOADIN...

Page 196: ...rmarket or authorized dealer installed equipment has been installed on the vehicle the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the ne...

Page 197: ...e Base Curb Weight including cargo and optional equipment GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tires Wheels and Lo...

Page 198: ...t never exceed its GAWR GVW Gross Vehicle Weight is the Vehicle Curb Weight cargo passengers GVWR Gross Vehicle Weight Rating is the maximum allowable weight of the fully loaded vehicle including all...

Page 199: ...andard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury WARNING Do not exceed the GVWR or the GAWR specifi...

Page 200: ...ty is 650 lbs 1400 750 5 x 150 650 lb In metric units 635 340 5 x 68 295 kg 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the avail...

Page 201: ...hat the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label f...

Page 202: ...l four wheels off the ground on a car hauling trailer All wheel drive AWD vehicles can t be towed with any wheels on the ground as vehicle or transmission damage may occur It is recommended to tow you...

Page 203: ...e the accelerator when you have difficulty starting the engine For more information on starting the vehicle refer to Starting the engine in this chapter To avoid potential transmission damage at extre...

Page 204: ...u smell exhaust fumes Important safety precautions When the engine starts the idle RPM runs faster to warm the engine If the engine idle speed does not slow down automatically have the vehicle checked...

Page 205: ...ting the engine 1 Turn the key to 3 on without turning the key to 4 start If there is difficulty in turning the key rotate the steering wheel until the key turns freely This condition may occur when t...

Page 206: ...s to avoid its dangerous effects WARNING If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Important ventilating...

Page 207: ...your extension cord indoors at temperatures above 32 F 0 C Outdoor conditions can deteriorate extension cords over a period of time To reduce the risk of electrical shock do not use your heater with u...

Page 208: ...the brake linings may be worn out and should be inspected by an authorized dealer If the vehicle has continuous vibration or shudder in the steering wheel while braking the vehicle should be inspected...

Page 209: ...the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle s stopping distance The ABS will be activated immediately allowing you to retain full steering contro...

Page 210: ...any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac system Install any aftermarket stereo loudspeaker as far as possible from the front center console the tunnel and the f...

Page 211: ...l light may illuminate flash during certain driving situations which cause the AdvanceTrac system to operate If the stability control light illuminates steadily have the system serviced by an authoriz...

Page 212: ...ve cooled down the system will regain all features Anti lock braking and electronic stability control ESC will continue to function during the cool down period The engine traction control and brake tr...

Page 213: ...f and restarting the engine When the traction control system is off the stability control off light will illuminate steadily Pressing the stability control switch again will turn off the stability con...

Page 214: ...the power steering system breaks down or if the engine is turned off you can steer the vehicle manually but it takes more effort If the steering wanders or pulls check for an improperly inflated tire...

Page 215: ...g the gearshift lever out of the P Park position and into the N Neutral position 5 Remove the tool and reinstall the protective cover 6 Apply brake pedal start the vehicle and release the parking brak...

Page 216: ...e parking brake fully and make sure the gearshift is latched in P Park Switch the ignition off and remove the key whenever you leave your vehicle R Reverse With the gearshift lever in R Reverse the ve...

Page 217: ...a clutch as desired By moving the gearshift lever from drive position D to the right into Manual M you now have control of selecting the gear you desire Initially when moving the lever to the manual m...

Page 218: ...r you it will still allow you to downshift at any time as long as the SST determines that the engine will not be damaged from over revving The SST will not automatically upshift even if the engine is...

Page 219: ...surface at parking speeds Inclement weather may also affect the function of the RSS this may include reduced performance or a false activation WARNING To help avoid personal injury always use caution...

Page 220: ...ill be reduced to a predetermined level After the warning goes away the radio will return to the previous value The RSS automatically turns on when the gearshift lever is placed in R Reverse and the i...

Page 221: ...s they move from the green zone to the yellow or red zones Use the side mirrors and rearview mirror to get better coverage on both sides and rear of the vehicle After shifting out of R Reverse and int...

Page 222: ...back end of the vehicle is hit or damaged then check with your authorized dealer to have your rear video system checked for proper coverage and operation Night time and dark area use At night time or...

Page 223: ...he adjacent lane is at a safe distance signal that you are going to change lanes Glance over your shoulder to verify traffic is clear and carefully change lanes When the approaching vehicle is at a di...

Page 224: ...replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes BLIS is not a replacement for careful driving and only an assist The BLIS has an yellow indica...

Page 225: ...signal is activated BLIS detection limitations Due to the nature of radar technology there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected Below...

Page 226: ...etecting vehicles in the blind zones The system will not detect infrastructure pedestrians or bicyclists WARNING To help avoid personal injury NEVER use the CTA system as a replacement for using the s...

Page 227: ...ructed by an adjacently parked vehicle or object Approaching vehicles passing at speeds greater than 15 mph 24 km h Severe weather conditions Driving in reverse faster than 3 mph 5 km h Backing out of...

Page 228: ...center will display BLIND SPOT DISABLED and or CTA DISABLED BLIS CTA fault operation If the BLIS CTA senses a fault on either the left or right sensor the BLIS alert indicator will go ON and remain ON...

Page 229: ...Clean the fascia area in front of the radar either left or right side or remove obstruction The surface of the left or right radar is not dirty or obstructed Drive normally in traffic for a few minut...

Page 230: ...ront wheel drive Note Your AWD vehicle is not intended for off road use The AWD feature gives your vehicle some limited off road capabilities in which driving surfaces are relatively level obstruction...

Page 231: ...k in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a steady pattern Press lightly on the accelerator in each gear Your vehicle is equipped w...

Page 232: ...maneuver steering acceleration or braking Again avoid these abrupt inputs AWD systems if equipped AWD uses all four wheels to power the vehicle This increases traction enabling you to drive over terr...

Page 233: ...changed if necessary Driving through deep water may damage the engine or transmission If the front or rear axle is submerged in water the axle lubricant and PTU Power Transfer Unit lubricant should b...

Page 234: ...tead disengage overdrive or manually shift to a lower gear When descending a steep hill avoid sudden hard braking as you could lose control The front wheels have to be turning in order to steer the ve...

Page 235: ...ications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability For this reas...

Page 236: ...y may be limited Also water may enter your engine s air intake and severely damage your engine or your vehicle may stall Driving through deep water where the transmission vent tube is submerged may al...

Page 237: ...gallons 7 5L of gasoline or 5 0 gallons 18 9L of diesel fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 10...

Page 238: ...ury and Lincoln vehicle customers call 1 800 241 3673 Customers will be asked to submit their original receipts Canadian customers who need to obtain reimbursement information call 1 800 665 2006 or v...

Page 239: ...return the key to off position 6 Make another check for leaks FUSES AND RELAYS Fuses If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a brok...

Page 240: ...tural Natural Natural Natural 30A Green Green Green Pink Pink 40A Orange Green Green 50A Red Red Red 60A Blue Yellow Yellow 70A Tan Brown 80A Natural Black Black Passenger compartment fuse panel The f...

Page 241: ...Center high mounted stop lamp 3 15A Not used spare 4 30A Passenger front smart window motor 5 10A Keypad illumination Brake shift interlock 6 20A Turn signal lamps 7 10A Low beam headlamps left 8 10A...

Page 242: ...r locks Trunk release 18 20A Not used spare 19 25A Not used spare 20 15A On Board Diagnostic connector 21 15A Fog lamps 22 15A Front sidemarker lamps Park lamps License plate lamp 23 15A High beam hea...

Page 243: ...44 10A Fuel diode Powertrain control module 45 5A Heated backlight and blower relay coil Wiper washer 46 7 5A Occupant classification sensor OCS module Passenger airbag off lamp 47 30A Circuit Breake...

Page 244: ...n of the Maintenance and Specifications chapter The high current fuses are coded as follows Fuse Relay Location Fuse Amp Rating Protected Circuits 1 Not used 2 Not used 3 40A Powertrain control module...

Page 245: ...ower Canister vent 24 Not used 25 10A A C clutch relay 43 power 26 15A Left headlamp relay 42 power 27 15A Right headlamp relay 44 power 28 80A Cooling fan motor 29 20A Front power point 30 30A Fuel r...

Page 246: ...relay PCM relay 58 Not used Cartridge Fuses Mini Fuses CHANGING THE TIRES If you get a flat tire while driving do not apply the brake heavily Instead gradually decrease your speed Hold the steering wh...

Page 247: ...it is intended for temporary use only This means that if you need to use it you should replace it as soon as possible with a road tire wheel that is the same size and type as the road tires and wheel...

Page 248: ...ed 70 mph 113 km h Use more than one dissimilar spare tire wheel at a time Use commercial car washing equipment Use snow chains on the end of the vehicle with the dissimilar spare tire wheel The usage...

Page 249: ...tool bag 2 Remove the bolt securing the spare tire using the lug wrench then lift and remove the spare tire from the trunk 3 Remove the jack retention bolt by turning it counterclockwise and remove th...

Page 250: ...vehicle when the vehicle is being jacked 1 Block both the front and rear of the wheel diagonally opposite the flat tire For example if the left front tire is flat block the right rear wheel 2 Remove...

Page 251: ...ine when your vehicle is on the jack The jack is only meant for changing the tire 4 Remove the lug nuts with the lug wrench 5 Replace the flat tire with the spare tire making sure the valve stem is fa...

Page 252: ...use the long bolt When storing the temporary spare tire replace the cover plate and use the short bolt 5 Secure the bolt using the lug wrench 6 Insert the lug wrench and bolt in the tool bag and place...

Page 253: ...a dime 1 square cm sized glob of grease around the wheel pilot surface 1 with end of finger DO NOT apply grease to lugnut stud holes or wheel to brake surfaces RUNNING OUT OF FUEL If you have run out...

Page 254: ...This operation is considered normal and will not affect function or durability of the transmission Over time the adaptive learning process will fully update transmission operation 1 Use only a 12 volt...

Page 255: ...attach the negative cable to fuel lines engine rocker covers the intake manifold or electrical components as grounding points WARNING Do not connect the end of the second cable to the negative termina...

Page 256: ...the negative terminal of the booster vehicle s battery 3 Remove the jumper cable from the positive terminal of the booster vehicle s battery 4 Remove the jumper cable from the positive terminal of th...

Page 257: ...means or incorrectly vehicle damage may occur If your vehicle is to be towed using wheel lift equipment the non lifted wheels must be placed on a dolly to prevent damage to the vehicle Place a rag on...

Page 258: ...s on the ground under the following conditions Vehicle is facing forward so that it is being towed in a forward direction Place the transmission in N Neutral Refer to Brake shift interlock in the Driv...

Page 259: ...taking your vehicle to the authorized dealer Repairs will be made using Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford Away from home If you are away from home w...

Page 260: ...authorized dealer 2 If your inquiry or concern remains unresolved contact the Sales Manager Service Manager or Customer Relations Manager 3 If you require assistance or clarification on Ford Motor Com...

Page 261: ...a reasonable allowance for consumer use The consumer has the right to choose whether to receive a refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer h...

Page 262: ...n and if your claim is eligible you may participate in the arbitration process An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial per...

Page 263: ...ment have failed This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings In the CAMVAP program impartial third party arbitrators conduct...

Page 264: ...8101 U S A Telephone 313 594 4857 For customers in Guam the Commonwealth of the Northern Mariana Islands CNMI America Samoa and the U S Virgin Islands please feel free to call our Toll Free Number 800...

Page 265: ...TERATURE To order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED P O Box 07150 Detroit Michigan 48207 Or to order a free publication catalog call toll free 1 800 782...

Page 266: ...9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www saferca...

Page 267: ...oline diesel fuel bird droppings and insect deposits because they can cause damage to the vehicle s paintwork and trim over time Use Motorcraft Bug and Tar Remover ZC 42 which is available from your a...

Page 268: ...with Motorcraft Wheel and Tire Cleaner ZC 37 A which is available from your authorized dealer Heavy dirt and brake dust accumulation may require agitation with a sponge Rinse thoroughly with a strong...

Page 269: ...rinse any ignition coil spark plug wire or spark plug well or the area in and around these locations PLASTIC NON PAINTED EXTERIOR PARTS Use only approved products to clean plastic parts These products...

Page 270: ...ou cannot remove those streaks after cleaning with the glass cleaner or if the wipers chatter and move in a jerky motion clean the outer surface of the windshield and the wiper blades using a sponge o...

Page 271: ...y more soap and water solution or cleaning product to a clean white cotton cloth and press the cloth onto the soiled area allow this to set at room temperature for 30 minutes 4 Remove the soaked cloth...

Page 272: ...oft cloth If the leather cannot be completely cleaned using a mild soap and water solution the leather may be cleaned using a commercially available leather cleaning product designed for automotive in...

Page 273: ...nsidered as proof of a genuine leather product In order to lessen the appearance of certain scratches and other wear marks apply conditioner on the affected area following the same instructions as in...

Page 274: ...Custom Bright Metal Cleaner ZC 15 Motorcraft Detail Wash ZC 3 A Motorcraft Dusting Cloth ZC 24 Motorcraft Engine Shampoo and Degreaser U S only ZC 20 Motorcraft Engine Shampoo Canada only CXC 66 A Mot...

Page 275: ...in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes...

Page 276: ...the instrument panel near the steering column 2 Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood 3 Lift the hood and support it with t...

Page 277: ...ransmission fluid dipstick 3 Brake fluid reservoir 4 Battery 5 Power distribution box 6 Air filter assembly 7 Engine oil dipstick 8 Engine oil filler cap 9 Windshield washer fluid reservoir 10 Engine...

Page 278: ...ish wiper blades or washer system WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection...

Page 279: ...e appropriate intervals for checking the engine oil 1 Make sure the vehicle is on level ground 2 Turn the engine off and wait 15 minutes for the oil to drain into the oil pan 3 Set the parking brake a...

Page 280: ...engine oil in this chapter Do not overfill the engine with oil Oil levels above this mark may cause engine damage If the engine is overfilled some oil must be removed from the engine by an authorized...

Page 281: ...for gasoline engines by the American Petroleum Institute API An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of...

Page 282: ...clean and dry Also make certain the battery cables are always tightly fastened to the battery terminals If you see any corrosion on the battery or terminals remove the cables from the terminals and cl...

Page 283: ...aintained by power from the battery When the battery is disconnected or a new battery is installed the engine must relearn its idle and fuel trim strategy for optimum driveability and performance To b...

Page 284: ...f 34 F 36 C Coolant concentration testing is possible with a hydrometer or antifreeze tester The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coola...

Page 285: ...id outside of its specified function and vehicle location Adding engine coolant When adding coolant make sure it is a 50 50 mixture of engine coolant and distilled water Add the mixture to the coolant...

Page 286: ...se the corrosion protection of the engine coolant For vehicles with overflow coolant systems with a non pressurized cap on the coolant recovery system add coolant to the coolant recovery reservoir whe...

Page 287: ...ne coolant and distilled water to bring the liquid level to the proper level If you have to add more than 1 0 quart 1 0 liter of engine coolant per month have your authorized dealer check the engine c...

Page 288: ...and may cause engine damage If available refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate protection at the temperatures in which...

Page 289: ...short period for the engine to cool 4 Check the coolant level and replenish if low WARNING Fail safe mode is for use during emergencies only Operate the vehicle in fail safe mode only as long as neces...

Page 290: ...ing Automotive fuels can be harmful or fatal if swallowed Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury If fuel is swallowed call a physician immediately e...

Page 291: ...an produce static electricity which can cause a fire if fuel is pumped into an ungrounded fuel container Refueling WARNING Fuel vapor burns violently and a fuel fire can cause severe injuries To help...

Page 292: ...e overfilled fuel may run down the drain located below and in front of the fuel filler door If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message comes on the fuel fill inlet may not have...

Page 293: ...me stations offer fuels posted as Regular with an octane rating below 87 particularly in high altitude areas Fuels with octane levels below 87 are not recommended Do not be concerned if your engine so...

Page 294: ...of fuel You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine On restarting cranking time will take a fe...

Page 295: ...system and can damage it The included funnel has been specially designed to work safely with your vehicle ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about act...

Page 296: ...e than two automatic click offs when filling Always use fuel with the recommended octane rating Use a known quality gasoline preferably a national brand Have the vehicle loading and distribution the s...

Page 297: ...km h Revving the engine before turning it off may reduce fuel economy Using the air conditioner or defroster may reduce fuel economy You may want to turn off the speed control in hilly terrain if unn...

Page 298: ...with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards To make sure that the catalytic converter and oth...

Page 299: ...om working Information about your vehicle s emission system is on the Vehicle Emission Control Information Decal located on or near the engine This decal also lists engine displacement Please consult...

Page 300: ...ce I M programs to inspect the emission control equipment on your vehicle Failure to pass this inspection could prevent you from getting a vehicle registration Your vehicle may not pass the I M test i...

Page 301: ...dy for I M testing the above driving cycle will have to be repeated POWER STEERING FLUID Refer to scheduled maintenance information 1 Start the engine and let it run until it reaches normal operating...

Page 302: ...ting temperature 140 F 158 F 60 C 70 C Automatic transmission fluid expands when warmed To obtain an accurate fluid check drive the vehicle until it is warmed up approximately 20 miles 30 km until the...

Page 303: ...drive the vehicle if the fluid level does not show at all on the dipstick Driving the vehicle with less than the recommended fluid level may result in transmission failure An under fill condition of t...

Page 304: ...efer to scheduled maintenance information for the appropriate intervals for changing the air filter element When changing the air filter element use only the air filter element listed Refer to Motorcr...

Page 305: ...lure unless specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If vehicles are stored outside they require...

Page 306: ...system whenever actual or expected storage periods exceed 30 days Follow the instructions on the additive label The vehicle should then be operated at idle speed to circulate the additive throughout...

Page 307: ...5 ft 4 5 meters back and forth to remove rust build up Check fluid levels including coolant oil and gas to make sure there are no leaks and fluids are at recommended levels If the battery was removed...

Page 308: ...C WSS M6C62 A or WSS M6C65 A1 Door weatherstrips Silicone Spray Lubricant XL 6 ESR M13P4 A Door latch hood latch auxiliary hood latch door hinges striker plates seat tracks and fuel filler door hinge...

Page 309: ...C930 A with API Certification Mark Engine coolant 11 1 quarts 10 5 L Motorcraft Specialty Green Engine Coolant dark green colored 2 VC 10 A2 US CVC 10 A Canada WSS M97B55 A Power steering fluid Betwee...

Page 310: ...e coolant type originally equipped in your vehicle Check the coolant reservoir bottle labeling for the correct fluid type to use 3 Indicates only approximate dry fill capacity Some applications may va...

Page 311: ...051 0 057 inch 1 32 1 42 mm Ignition system Coil on plug Compression ratio 10 3 1 Engine drivebelt routing 1 Short drivebelt is on first pulley groove closest to engine 2 Long drivebelt is on second...

Page 312: ...located The Safety Compliance Certification Label is located on the structure B Pillar by the trailing edge of the driver s door or the edge of the driver s door Vehicle identification number VIN The...

Page 313: ...dy type 4 Engine type 5 Check digit 6 Model year 7 Assembly plant 8 Production sequence number TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification La...

Page 314: ...accessories The accessories will be warranted for whichever provides you the greatest benefit 12 months or 12 000 miles 20 000 km whichever occurs first or the remainder of your new vehicle limited w...

Page 315: ...ated on the Safety Compliance Certification label Consult your authorized dealer for specific weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commiss...

Page 316: ...only extended service plan authorized and backed by Ford Motor Company That means you get Reliable quality service anywhere you go Factory trained technicians Genuine Ford and Motorcraft Parts Rental...

Page 317: ...nce It covers regular checkups routine inspections preventive care and replacement of items that require periodic attention for normal wear Wiper blades Brake pads and linings Spark plugs except Calif...

Page 318: ...Ford Extended Service Plan 317 2011 MKZ 378 Owners Guide 1st Printing USA fus...

Page 319: ...ESP plans available in various time distance and deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford ESP yo...

Page 320: ...of improved reliability durability and resale value To ensure the proper performance of your vehicle and its emission control systems it is imperative that scheduled maintenance be completed at the de...

Page 321: ...pany recommends against the use of such additive products unless specifically recommended by Ford for a particular application Oil fluids and flushing In many cases fluid discoloration is a normal ope...

Page 322: ...rship recognizes the competitive landscape of maintenance and light repair automotive services With factory trained technicians and one stop service from routine maintenance like oil changes and tire...

Page 323: ...ghts Check tires for wear and correct air pressure including spare tire Check windshield washer fluid level Check engine oil level Check every six months Check lap shoulder belts and seat latches for...

Page 324: ...ission if equipped with an underhood dipstick power steering if equipped and window washer Inspect tires for wear and check air pressure including spare Check exhaust system for leaks damage loose par...

Page 325: ...Scheduled Maintenance Guide 324 2011 MKZ 378 Owners Guide 1st Printing USA fus...

Page 326: ...e oil change service needs to be completed within two weeks or 500 miles 800 km after the OIL CHANGE REQUIRED message is displayed Your oil change service interval can be up to one year or 10 000 mile...

Page 327: ...s hoses and parking brake Inspect engine cooling system for strength and hoses Inspect exhaust system and heat shields Inspect half shaft boots if equipped Inspect steering linkage ball joints suspens...

Page 328: ...ery 30 000 miles 48 000 km Replace climate controlled seat filter if equipped Replace engine air filter Every 100 000 miles 160 000 km Change engine coolant1 Replace spark plugs Inspect accessory driv...

Page 329: ...E RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO...

Page 330: ...ATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE...

Page 331: ...ATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE...

Page 332: ...d See axle maintenance items under Exceptions Every 30 000 miles 48 000 km Change automatic transmission fluid except 6R80 transmission Every 60 000 miles 96 000 km Change manual transmission fluid Pe...

Page 333: ...60 000 miles 96 000 km Replace spark plugs Engine hour meter installation is recommended for these operating conditions Perform the services noted in the preceding table at the specified time mileage...

Page 334: ...hange engine oil and replace oil filter Every 30 000 miles 48 000 km Change automatic transmission fluid except Fiesta and vehicles equipped with a 6R80 transmission Every 50 000 miles 80 000 km Chang...

Page 335: ...CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A COD...

Page 336: ...ATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE...

Page 337: ...n WSL M2C192 A part number FITZ 19580 B or equivalent Add four ounces 118 mL of friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles The axle lubricant shou...

Page 338: ...lant 6 years or 100 000 miles 160 000 km change coolant whichever comes first After initial change change coolant every 3 years or 50 000 miles 80 000 km Scheduled Maintenance Guide 337 2011 MKZ 378 O...

Page 339: ...DE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE RO HOURS DATE MILEAGE DEALER VALIDATION P A CODE R...

Page 340: ...overdrive 215 fluid adding 301 fluid checking 301 fluid refill capacities 307 fluid specification 307 Selectshift SST 216 Auxiliary input jack Line in 35 Axle lubricant specifications 307 B Battery 2...

Page 341: ...ions 307 Cross Traffic Alert 223 Cruise control see Speed control 78 Cupholder s 127 Customer Assistance 236 Ford Extended Service Plan 315 318 Getting assistance outside the U S and Canada 262 Gettin...

Page 342: ...cap 291 capacity 307 choosing the right fuel 292 detergent in fuel 293 filler funnel 293 filling your vehicle with fuel 289 291 294 filter specifications 288 306 fuel pump shut off switch 237 improvin...

Page 343: ...daytime running light 54 fog lamps 54 headlamps 52 headlamps flash to pass 54 instrument panel dimming 55 interior lamps 57 60 replacing bulbs 61 LATCH anchors 166 Lights warning and indicator 12 ant...

Page 344: ...entry 104 106 locking unlocking doors 101 102 opening the trunk 103 opening the windows 75 102 panic alarm 102 replacement additional transmitters 104 replacing the batteries 104 Reverse sensing syste...

Page 345: ...g 69 Stereo 6 CD in dash 28 CD MP3 28 SYNC 43 T Tilt steering wheel 69 Tire Pressure Monitoring System TPMS Tires Wheels and Loading 190 Tires 175 176 245 alignment 183 care 179 changing 245 checking...

Page 346: ...ng lights see Lights 12 Washer fluid 277 Water Driving through 235 Windows opening using remote entry system 75 102 power 74 Windshield washer fluid and wipers 68 checking and adding fluid 277 replaci...

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