Lifestand LSR Kid, User Manual

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User Manual LSR Kid
9
Technical support, warranty, etc.
Technical support
In the event of technical problems, you should contact your dealer or Permobil
Life Stand Service Center at + 31 (0)45 564 54 90.
Always state the wheelchairs serial number when contacting Permobil to ensure
that the correct information is provided.
Spare part & accessories
Spare parts and accessories must be ordered through your dealer. The expected
service life of this product is 5 years.
Scrapping
Contact Permobil BV or your dealer for information about scrapping agreements
in force.
Warranty
All wheelchairs are supplied with a two-year product guarantee. Batteries and char-
ger are supplied with one year warranty.
Incident reporting
If an incident occurs please contact your nearest Permobil representative.
Normally the same person you contacted at purchase day. To prepare this
contact there is a link on our homepage, on the internet, at www.permobil.com.
Open up your country page and the contact page. Here is the needed contact
information and a guidance document in what information we need to investigate
the incident. Complete the information as much as possible. This is of great help
for us.
To increase the product quality and to ensure that our product is safe through
the whole life cycle we need you to send in Incident Reports. It is also stated
in MEDDEV 2.12-1 and Annex 9 that the manufacturer shall
“Encourage users
or those given specific responsibility for reporting incidents that have occurred
with medical devices and that meet the criteria within these guidelines to report
the incidents to the Manufacturer and or to the Competent Authority in accor-
dance with national guidance”.
To meet the requirements and to ensure that our products shall remain safe in
your hands we need your assistance. We hope you never need to use the infor-
mation on this page but if there is an incident please contact us.
Product approval
This product fulfill the requirements according to EN 12183, ISO 7176-16:1997,
ISO 7176-8 and ISO 7176-14:2008.