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My heater’s display shows my ambient temperature to be in the 20’s, when I know it is warmer
than that. Why?
The heater’s display is defaulted to read the temperature as Fahrenheit. If your heater is definitely heating,
but shows it is in the 20’s, you probably have the setting to read your temperature in Celsius, rather than
Fahrenheit. See Users Guide to change.
My heater has a temperature setting indicating ECO. It is supposed to be efficient, but it seems to
not heat as much. Why?
The ECO mode on your heater is a program that attempts to keep the temperature
strictly at a “warm” 68° F.
This also helps with efficiency, as it is programmed to 1) Increase the wattage used to 1500W if the
temperature drops below 64.4°F 2) Gradually reduce the wattage used as it approaches 66.2° F and 3) Stop
heating when 68° F is achieved. This is considered an Economical function, since in the ECO setting, the
heater is almost never running on the full 1500 Watts. If this “warm” heat is not plentiful or is “On” constantly,
and you fear it will increase your electric bills, we recommend you set it to the High or Low setting and have
it cycle off when your set temperature is achieved. You may also set the timer to allow your heater to shut off
at the given hour increments you desire. See User’s Guide to set the timer.
My Heater’s Power cord gets warm. My cord is showing signs of heat or melting at the outlet. Is this normal?
A warm power cord is normal. All LIFESMART power cords are rated safe for up to 105° C/ 221° F by the
UL, CSA, or ETL. The exception is, if you detect heat, smoke, or signs of melting at the contact point of the
wall outlet, it may be due to loose or worn wall contacts (or arcing). Please stop using the heater
immediately, contact LIFESMART warranty support for a replacement power cord, and have a certified
electrician replace the wall outlet as soon as possible.