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Why does my heater’s fan continue to run after the set temperature is reached or the power is turned
off?
This is normal
. The heater’s fan will continue to run, even after the heater automatically cycles down. The
fan continues to run so that every last bit of heat is blown out of the heat chamber, while allowing the unit to
continue filtering your air. Once the internal box/components cool completely, the fan should then shut off on
its own. In this case, allow a few minutes after the heat cycles off (with power on). The fan will shut off faster
when the power is turned off.
Why doesn’t the fan speed increase when I change the setting from Low to High?
This is normal
. The heater’s fan’s speed is not affected by the High/Low settings. The fan is designed to
vent the heat at one soft, comfortable, and energy efficient speed. What is affected by the High setting is the
heat output. In essence, in the High
mode, the heater produces “more” heat, rather than “faster” heat.
I want to make sure my warranty is registered. What do I send to make sure it is registered?
Where do I send it?
The heater comes with an automatic 1-year
limited manufacturer’s warranty at the time of purchase. Your
receipt is considered your proof of purchase and registration. Keep it in a safe place. As long as it is legible,
a copy may be used for any future warranty claims (if requested). If you have access to e-mail, and would
like peace of mind, e-mail us to:
In the body of the e-mail, include your
full name, address, phone number, model, serial number, and scanned copy of your legible receipt. You may
also register in the “registration” tab at:
www.lifesmartproducts.com.
My heater does not perform as well as another brand heater that I purchased. Why Not?
There are many brands of heaters on the market. Each brand is designed with different heat specifications,
designs, trademarks, fan speeds, colors, material types, displays, and electrical components. They are
manufactured this way for you, as the consumer to have choices, selection, and preferences. As long as the
unit functions as specifications indicate, comparison to other brands will ultimately depend on individual
consumer perception.
I purchased my heater so that it could cut my heating costs, but my electric bill has gone up. Why?
The compact LIFESMART heater can definitely save you on heating costs, when compared to the existing
central heating system in your home, and when used as supplemental heat. Your heater is designed to give
your main heat source a supplement “boost,” or allow for you to have extra heat (in the form of soft infrared
waves) in locations where you would otherwise be short. It is meant to cycle on and off as it provides the
central heat the boost it needs. If you intend on using it as a single heat source, especially in larger homes
(which you may), expect the heater to 1) take as much as 24 hours to heat the area, 2) stay on for longer
periods of time (without cycling off) due to heat loss, and 3) increased use time, and electric costs.
