www.LifeIonizers.com/Support
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Q: How do I set up the pre-filter unit?
A:
The pre-filter is installed in the supply line on the ionizer.
Quick connects are provided for your convenience. Simply
push the tubing in the connector and it seals automatically.
When installing the filter for the first time, it is suggested to
let the filter fill with water for a few minutes before turning on
the ionizer.
Q: How do I know what pre-filter I need?
A:
A water report is necessary to determine what type of
filter is needed. Most municipal water districts have water
reports free of charge on the internet. Well water may need
to be tested by an independent water testing company. If
you can not find a water report for the area the necessary
information, please contact your sales representative.
Q: How do I clean the internal plates?
A:
You do not clean the plates. Please call our customer
service department.
Q: What is the product warranty?
A:
To validate your warranty, you must complete the warranty
card and return it within 30 days of purchase. The warranty
that is in effect at the time the machine is purchased is the
one that is honored. Our warranty center is in the USA for
your convenience. We are the oldest and largest distributors
of Alkaline home, commercial and industrial water ionizers in
North America with the finest quality service second to none.
We value our customers and are very grateful for referrals. This
is why we promote such a generous return policy and why we
can do with confidence based on 14 years of growth and happy
testimonials. Warranty does not cover repairs caused by
customer neglect or by failure to stop the build-up of calcium
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