Wi-Fi Connections with the Cube
The Cube uses Wi-Fi Direct as the default connection to your host device. If your host device does not support Wi-Fi Direct you can use
Wi-Fi Infrastructure to connect to the Cube. You must complete the Wi-Fi configuration before you can stream video from the Cube.
Symptoms
Your host device can not establish a Wi-Fi Direct connection to the Cube.
Your host device can not connect to the Wi-Fi Infrastructure network at your location.
Solutions
Update your Android or iOS device to the minimum OS requirements (Android v5.1, iOS v11).
Make sure the Cube's Charging Indicator is GREEN or the Power adapter is connected.
Press and hold the power button for 1 second to turn on the Cube and wait for the Charging indicator to turn GREEN.
If the Cube is not recognized and the Connection Status indicator led is not GREEN, HOLD both the CAMERA MODE and
ILLUMINATION Buttons to unpair the Cube. Begin the Pairing process again.
The Cube will use Wi-Fi Direct as the default wireless connection, if your host device and Cube can not establish a Wi-Fi-Direct
connection you can use Wi-Fi-Infrastructure instead.
If having difficulities connecting the Cube to Wi-Fi Infrastructure, consult with your network administrator and confirm the credentials
you are using are valid. Refer to the Cube User Manual at
for Wi-Fi Instructure setup details.
Streaming Video from the Cube
Symptoms
The Cube has been Bluetooth paired with your host device but you can't see any video from the Cube.
Possible Causes
The Cube has Bluetooth paired with your host device but the Wi-Fi configuration process has not completed.
When you pair to a Cube it automatically becomes the Video Source, however, you may have switched video sources and will need to
select the Cube as the video source again.
Solutions
Wait for the Wi-Fi Configuration to complete, the Connection Indicator turns solid GREEN when complete. If the configuration takes
longer than 30 seconds shut down the Cube and retry the connection process.
Select the Cube as the video source in the viewfinder.
Forgot Password
If you have forgotten your password, press
on the login screen and fill in the form to receive an email with a temporary
password. If you do not have an Onsight login, you can use Capture Mode or contact your system administrator.
Other Issues
If your issue is not listed or you need assistance, please contact
Onsight Cube User Guide
